Informação sobre Starwood Preferred Guest
Porque somos uma propriedade estilo villa, estamos impossibilitados de oferecer benefícios selecionados para membros elite SPG®, incluindo upgrades, Suite Night Awards, check-out tardio à 16h00 e Your24. Além disso, devido aos restaurantes e bares serem limitados, algumas comodidades de boas-vindas não estão disponíveis. Também, com relação ao programa Free Night Awards:
- Só se pode reservar entre os 365 dias da data da chegada
- Inventário pode ser limitado
- Starpoints adquiridos através da conversão dos juros de propriedade de férias não podem ser trocados por Free Night Awards em uma propriedade Starwood Vacation Ownership.
Property Enhancement Information Until Mid January 2014
Until mid-January, 2014, a project to enhance the main entrance of the resort is underway. An alternate entrance into the resort off Ski Time Square Drive will be available until our main entrance reopens. To access the alternate entrance, please turn east onto Ski Time Square Drive from Mt. Werner Circle and proceed to the roundabout. At the roundabout, take the first exit to the right and proceed straight ahead to the resorts’ driveway. Signage will direct guests from Mt. Werner Circle to the temporary entrance.
During this time, the pool will be closed for renovation. Please contact the resort for further information.
Hotel Closure April 13 - May 22, 2014
From April 13 through May 22, 2014, the hotel will be closed for renovation. It will reopen on May 23, 2014.
Políticas do hotel
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Check Cashing Policy
Check cashing services are available to guests who present a valid credit card. There is a limit of $50 per stay with Master Card and/or Visa. There is a limit of $100 per day and $250 per stay with American Express.
Early Departure Policy
In the summer season, there is an early departure fee in the amount of one night's room and tax. In the winter, late arrivals and early departures will forfeit 100% of the reservation.
Gift Certificte Policy
Please note that only gift certificates issued by the hotel are accepted. Please contact the resort to purchase and/or redeem gift certificates.
All guests are urged to buy travel insurance for reservations during ski season. The resort does not make exceptions for weather related delays, unexpected illness or injury, unexpected work related obligations or other types of personal emergencies. Travel insurance is highly recommended for every reservation. The cost is 6.95% of the total reservation including tax. Please contact the hotel for further information.
Pets are not allowed in the villas. Please contact the hotel for further information.
SPG Participation Disclaimer
All rooms at the Sheraton Steamboat Resort Villas are Villas; therefore, Starpoint Award reservations must be booked at a higher Starpoint rate through your local customer contact center.
Per statewide ordinance, smoking is not permitted in the resort or within 10 feet outside of the resort. Smoking is also not permitted on resort balconies. There is a $400 cleaning fee for any guest who smokes in a room or on a balcony.
Please contact the resort for waitlist availability.