Sheraton Burlington Hotel Announcements & Policies


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

3:00 PM     12:00 PM

ADA Policy

The hotel is compliant with the Americans with Disabilities Act. ADA-compliant guest rooms are available upon request. For more information, please contact the hotel directly.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 21 years or older to reserve a room and present a valid photo ID at check-in.

EMV/Chip & PIN Credit Card Policy

Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel.  If you are not aware of the PIN for your chip credit card, or are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN. 

Early Departure Policy

An early departure fee may be imposed on guests departing prior to their scheduled departure date. Deparuture date must be confirmed at check-in to avoid an early departure fee. Please contact the hotel for further information.

Facility Use Policy

The fitness center is free to all hotel guests. Guests must be 18 years or older to use the fitness equipment.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

Dogs no larger than 80 pounds and house cats are allowed in the hotel, but may not be left in the guest room unattended. Guests are responsible for any additional charges related to cleaning or disturbances and noise. A pet waiver must be signed at check-in. Guest must accompany pet at all times.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

All cash-paying guests will be required to leave a 35 USD (per day) deposit upon check-in, which is to cover potential incidental charges (telephone calls, in-room movies, etc).  Any remaining unused balance will be refunded to the guest upon checkout. 

Debit card users will have 35 USD per day deducted from their account, and the unused balance will be refunded to the guest. Depending upon the bank, it may take several days for the balance to appear in the guest’s checking account.

Smoking Policy

The hotel is 100% smoke free. Designated smoking areas can be found outside of the building. A $200 cleaning fee will be charged to the guest’s account should smoking occur anywhere inside the facility.

Waitlist Policy

Hotel does not offer a waitlist. Please check back to find availability.