Beginning in October, 2017 through March, 2018, the hotel’s rooms will be under renovation. During this time, elevated noise levels may occur on weekdays from 8am until 5pm. Please contact the hotel at email@example.com or call (1)(604) 582-9288 for further information.
Age Requirement Policy
Guests must be 19 years or older with photo identification to reserve a room.
Connecting Room Policy
Connecting rooms are available on floors 8 through 15. There are 4 connecting rooms per floor. Please contact the hotel directly for further information.
Extra Bedding Policy
Rollaway beds are based on a first-come, first-served basis. Nightly fee applies.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Check-In & Checkout Policies
Early Arrival Policy
Early check-in is based on availability. Additional charges may apply. For more information please contact the hotel directly.
Late Checkout Policy
Late checkout is based on availability. Additional charges may apply. For more information please contact the hotel directly.
Alcoholic beverage service is restricted to those 19 years or older (with valid identification).
Refrigerators are available on a first-come, first-served basis. A one-time fee will apply.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Dogs up to 80 pounds are allowed. Restrictions and a deposit may apply. Guests must sign a waiver at check-in.
Health & Well-Being Policies
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged if any evidence of smoking is found in their room. Please contact the hotel for further information.
Check Acceptance Policy
Travellers checks are accepted for payment with proper ID.
Credit Card Policy
In addition to the credit card requirement for reservations, a valid credit card must be presented at check-in. If a guest wishes to pay cash at check-in or checkout, a credit card must still be provided.
Credit Card Policy
Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until checkout, at which time the amount actually incurred during the stay will be charged.