Sheraton Vancouver Guildford Hotel Announcements


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 19 years or older (with valid identification).

Age Requirement Policy

Guests must be 19 years or older with photo identification to reserve a room.

Check Acceptance Policy

Travellers checks are accepted for payment with proper ID.

Connecting Room Policy

Connecting rooms are available on floors 8 through 15. There are 4 connecting rooms per floor. Please contact the hotel directly for further information.

Credit Card Policy

In addition to the credit card requirement for reservations, a valid credit card must be presented at check-in. If a guest wishes to pay cash at check-in or checkout, a credit card must still be provided.

Early Arrival Policy

Early check-in is based on availability. Additional charges may apply. For more information please contact the hotel directly.

Extra Bedding Policy

Rollaway beds are based on a first-come, first-served basis. Nightly fee applies.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

Late Checkout Policy

Late checkout is based on availability. Additional charges may apply. For more information please contact the hotel directly.

Refrigerator Policy

Refrigerators are available on a first-come, first-served basis. A one-time fee will apply.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

Dogs are allowed. Restrictions and a deposit may apply. Guests must sign a waiver regarding the pet regulations at check-in.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.

Smoking Policy

All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged if any evidence of smoking is found in their room. Please contact the hotel for further information.