For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Hotel Maintenance November 3, 2013 - April 18, 2014
From November 3, 2013 until April 18, 2014, the hotel will be undergoing maintenance. This work will affect use of the swimming pool and may cause noise during working hours. During this time, our Staff will make sure to limit any disruptions as much as possible. Please contact the hotel for further information.
Alcohol is not served to unaccompanied minors.
Check Acceptance Policy
Personal checks are not accepted.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested.
Please contact the hotel directly to request connecting rooms.
Early Departure Policy
An early departure fee will be imposed on guests departing prior to their scheduled departure date. Fees will be 100% of their confirmed length of stay. This penalty also applies to guests who do not arrive on their scheduled arrival date. Please contact the hotel for further information.
Tennis Club Advisory
Please note that guest rooms in the Tennis Club Wing are located approximately 200 meters from the main hotel. Please contact the resort for further information.
Family Plan Policy
During the months of July and August, additional charges for children will apply. Otherwise, children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.. For additional information, please contact the hotel directly.
With the “Dinearound” program, when you stay at Hotel Cala di Volpe, Cervo Hotel Costa Smeralda Resort, Hotel Pitrizza, or Hotel Romazzino on a full board basis, you can dine at any of the resort’s restaurants or at local restaurants: Il Pomodoro (year-round), Il Pescatore and the Grill. You will enjoy breakfast at your own resort, and then either lunch or dinner at any resort or local area restaurant.
This flexible meal plan may be reserved as part of your room rate, or may be added as a supplement. Reservations should be made with the concierge of your hotel at least 24 hours in advance.
Please note that:
- Reservations are upon availability of the restaurants only
- Limitation of one meal per person, per day (either lunch or dinner for guests in Full Board basis only)
- Beverages and transfers to/from the restaurants are not included
- Not all seasonal restaurants may be available during the off-season
- The minimum age for Dinearound at the Hotel Pitrizza is 5 years
Pets are not allowed.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
The Italian law requires that the hotel requests a document at check-in which needs to be registered with the local police. Please check with local Italian embassy/consulate for information regarding the required information.