Sheraton Bogota Hotel Announcements

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Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

3:00 PM     1:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Check Acceptance Policy

Personal checks are not accepted.

Currency Fluctuations

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Early Arrival Policy

Guests needing early check-in will need to book the previous night.

Family Plan Policy

Children 12 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

ID Requirement

For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.

Late Checkout Policy

A late checkout fee of 50% of the daily rate will apply to guests checking out after 1pm. The full daily rate will be charged for checking out after 6pm.

Pool Policy

Please take a shower before using the pool. Shower caps are mandatory. Children under 12 years old must be accompanied by an adult. No lifeguard on duty. Diving is not permitted. Glass containers, pets and electrical appliances are not allowed in the pool area.

Smoking Policy

All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.