Guests must present a credit card and valid identification in order to register at the hotel. Guests must be at least 21 years old to occupy a guest room.
Extra Bedding Policy
Extra beds and cribs are available for a fee of 25 USD per day.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Check-In & Checkout Policies
Early Departure Policy
An early departure fee of one night's room and tax applies to guests checking out prior to their departure date. Guests will be asked to confirm their departure date upon check-in. Guests may be able to change their departure date without the penalty, depending on the terms of the rate which they have reserved. Any request to modify the dates of stay at check-in are subject to the best available rate at that time. Please contact the hotel for further information.
The hotel is fully compliant with the Americans with Disabilities Act. ADA-compliant gust rooms are available. Please contact the hotel for further information or to make arrangements.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Dogs of up to 40 pounds are allowed in the hotel. Dogs must be accompanied by their owner at all times and either on a leash or in a crate. Before the pet is allowed in the hotel, guests must sign a pet-waiver stating that they are responsible for costs if excess damage or deep cleaning is required. If damage is discovered after checkout, the credit card on record will be charged.
Health & Well-Being Policies
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy. Designated smoking areas are located on the perimeter of the hotel.
Check-cashing services are available to only Platinum SPG members who present a major credit card and valid proof of identification. Check cashing is limited to 50 USD per day and 300 USD for the duration of the stay.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.