Sheraton Vancouver Wall Centre


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 19 years or older (with valid identification).

Age Requirement Policy

Guests must be 19 years or older with photo identification to reserve a room. Individuals under 19 years must be accompanied by a parent or guardian.

Check Policy

Hotel does not accept personal traveler's checks for payment.

Check cashing services are available to guests with an American Express Card, there is a limit of $50 per day.

Extra Bedding Policy

Rollaway beds are available upon request for a fee. Guest rooms with double beds cannot accommodate an extra bed due to fire regulations.

Cribs are provided upon request at no charge. The hotel does not provide blankets, bumpers, or pillows for cribs.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

Pets are allowed. Dogs must be leashed at all times in the hotel’s common areas. Dogs are prohibited from all food and drink venues and grassy areas. Dogs are also prohibited from the lobbies, except during check-in or checkout and while entering an elevator.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.

Smoking Policy

All guest rooms and public spaces are now 100% smoke free. A $200 cleaning fee will be charged to any guest if evidence of smoking is found in their room. Please contact the hotel for further information.