Sheraton Club Lounge
Located on preferred floors, Sheraton Club guest rooms offer upgraded amenities, free bottled water, and complimentary fitness center access. Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
New Tourism Dirham Fee Beginning March 31, 2014
Beginning March 31, 2014, a Tourism Dirham Fee of 15 AED per room per night will be applied per local law. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests under the age of 21 must be accompanied by an adult.
Cheque Acceptance Policy
Personal cheques are not accepted.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to request connecting rooms.
Early Arrival Policy
Guests checking into the hotel prior to the allowed check-in time will be charged a penalty. Early check-in is also subject to availability.
As per a new international law, we can no longer provide blankets, bumpers or pillows along with the cribs. If guests wish to have these items they will need to provide their own.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
Pets are not allowed in the hotel.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
The hotel is able to provide a transit visa (minimum of 3 working days excluding Thursday, Friday & public holidays). Verify with the UAE authority if the visa is required and then contact the hotel for visa processing.