Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
From Tuesday, September 6, until Friday, September 16, 2016, River Country Water Park will be closed for annual maintenance and deep cleaning. They will reopen at 3pm on September 16, 2016. Please contact the hotel for further information.
From August 19 through 21, 2016, the Rock the River music festival will be taking place across from the hotel. Music and noise may be heard from the guestrooms during this time. Traffic may be an issue as well. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 19 years or older with valid photo identification.
Guests must be 19 years or older with photo identification to reserve a room.
Connecting rooms are based on availability and can only be confirmed at the property. The following configurations are possible.
A valid credit card must be presented at check-in. If a guest wishes to pay cash at check-in or checkout, a credit card must still be provided. Credit cards will be authorized at check-in for the amount of your stay, plus an additional 30% to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged.
All guests must present a valid photo ID and credit card at the time of check-in.
Hotel accepts dogs only. Guests must sign a waiver at check-in. Dog beds are based on availabillity.
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.
The hotel does not accept credit card authorization forms for payment of guest rooms. The card holder must present government issued photo identification and the credit card must be physically swiped at check-in.
All guest and non-guest pool parties and large group gatherings must be reserved with the pool manager in advance. Non-reserved pool parties are not allowed.
A maximum of five swimmers is allowed per hotel room. No additional swimmers are allowed for a hotel room unless reserved with the pool manager in advance of your hotel reservation. All extra persons must be pre-approved and pre-booked with the pool manager. Charges will apply to all additional people.
No outside food or drinks are allowed into the waterpark. Please contact the hotel for further information.
All guest rooms and public spaces are 100% non-smoking. A 200 CAD cleaning fee will be charged to any guest who violates the smoking policy.