Guests must be at least 21 years old to register or stay in a guest room, and must present a credit card and valid form of photo identification upon check-in.
Extra Bedding Policy
Extra beds and cribs are available at no additional charge.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Hotel does offer a waitlist. Please contact the hotel directly to be placed on the waitlist. Guest should provide a phone number and will be called if a room becomes available.
Check-In & Checkout Policies
Early Departure Policy
An early departure fee of one night's room rate plus taxes applies to guests checking out prior to their departure date. Guests will be asked to confirm their departure date upon check-in. Guests may be able to change their departure date without penalty at the time of check-in, depending on the terms of the rate which they have reserved. Any requests to modify the dates of stay at check-in, are subject to the best available rate at that time. Please contact the hotel for further information.
The hotel is 100% compliant with the Americans with Disabilities Act. ADA-compliant guest rooms are available on the ground floor only. The hotel does not have elevators. Please contact the hotel to make arrangements.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Pets are allowed. Guest must sign a Pet Waiver upon check-in. Pets must be accompanied by owner at all times on leash or in a crate. Dogs may not be left in the guest room unattended. Guests will be responsible for costs if excess damage or deep cleaning is required. If damage is discovered after checkout, the credit card on record will be charged.
Health & Well-Being Policies
The hotel is 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates this policy.
Check Cashing Policy
Check cashing services are available only to SPG® Platinum members, with a maximum of $50 per day.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Gift Certificate Policy
Gift Certificates are available for purchase by contacting our Sales Department. Please call the hotel directly and speak with the General Manager or Controller to redeem gift certificates.