The hotel is compliant with ADA. ADA compliant guest rooms are available. For more information, please contact the hotel directly.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Please note that the minimum age for guest registration is 21 years of age.
Check cashing services are available to Gold and Platinum Starwood Preferred Guest members who present a valid, major credit card (photo identification). There is a limit of $100 per stay.
Guests checking out before their scheduled departure date will be charged a fee. The exact fee depends on the individual reservation.
The hotel has a limited number of rollaway beds which are available for a fee. Please contact the hotel for additional information.
Under state law, the hotel is not responsible for losses, unless articles are stored in safe deposit boxes located at the front desk.
Dogs and cats up to 40 pounds are permitted. Please advise the front desk of the pet at check in. A deposit is not required but guests will be responsible for any damage and they must sign a waiver. Pets may not be left unattended in the guest room. In case of emergency, guests must provide a cell phone number upon arrival.
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
The hotel's daily 29 USD resort charge provides every guest with:
Additionally we offer:
Boats and/or trailers are not permitted.
The Sheraton Suites Key West is a 100% non-smoking hotel. All guest rooms, meeting rooms, indoor public areas and indoor dining are non-smoking areas. Smoking is restricted to outdoor areas.
The resort does not offer a waitlist.