Уведомления

Специальные условия

Age Requirement Policy

Please note that the minimum age for guest registration is 21 years of age.

Правила отеля

16:00     11:00

ADA Policy

The hotel is compliant with ADA. ADA compliant guest rooms are available. For more information, please contact the hotel directly.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Please note that the minimum age for guest registration is 21 years of age.

Check Cashing Policy

Check cashing services are available to Gold and Platinum Starwood Preferred Guest members who present a valid, major credit card (photo identification). There is a limit of $100 per stay.

Early Departure Policy

Guests checking out before their scheduled departure date will be charged a fee of $75.

Extra Bedding Policy

Please note that the Sheraton Suites Key West does not have rollaway beds.

Pet Policy

Weight limit is 80 pounds. Advise front desk of the pet at check in. No deposit required but guest will be responsible for any damage and will sign a waiver at check-in. Dogs may not be left unattended in the guest room - cell phone number required.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Resort Charge Policy

A daily 20 USD resort charge covers the following:

  • Self-parking for one vehicle
  • Shuttle service to downtown from 8:30am to 12am
  • High Speed Internet Access
  • Unlimited local and 1-800 telephone calls
  • Lobby refreshments, including Starbucks® brewed coffee in the morning, and virgin Mojitos and fresh-baked cookies in the afternoon
  • Bottled water replenished daily (based on usage)
  • In-room umbrella for use during rain
  • Bathrobes and matching slippers in all guest rooms
  • Pool towels for all watersports adventures as needed
  • Poolside refreshments daily, including fresh-blended fruit smoothies, popsicles, and iced cool towels
  • Free children’s menu options at Coral Crab Café for kids 5 and under (one free meal per paying adult)
  • An assortment of Key West coupons

Lost Article Policy

Under state law, the hotel is not responsible for loss unless articles are stored in safe deposit boxes located at the front desk.

Smoking Policy

The Sheraton Suites Key West is a 100% non-smoking hotel. All guest rooms, meeting rooms, indoor public areas and indoor dining are non-smoking areas. Smoking is restricted to outdoor areas.

Waitlist Policy

The resort does not offer a waitlist.