Please note that the minimum age for guest registration is 21 years of age.
Extra Bedding Policy
The hotel has a limited number of rollaway beds which are available for a fee. Please contact the hotel for additional information.
The resort does not offer a waitlist.
Early Departure Policy
Guests checking out before their scheduled departure date will be charged a fee. The exact fee depends on the individual reservation.
酒店遵从《美国残疾人法案》（ADA）。可提供 ADA 标准无障碍客房。如需了解更多信息，请直接联系酒店。
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Dogs and cats up to 40 pounds are permitted. Please advise the front desk of the pet at check in. A deposit is not required but guests will be responsible for any damage and they must sign a waiver. Pets may not be left unattended in the guest room. In case of emergency, guests must provide a cell phone number upon arrival.
The Sheraton Suites Key West is a 100% non-smoking hotel. All guest rooms, meeting rooms, indoor public areas and indoor dining are non-smoking areas. Smoking is restricted to outdoor areas.
Check Cashing Policy
Check cashing services are available to Gold and Platinum Starwood Preferred Guest members who present a valid, major credit card (photo identification). There is a limit of $100 per stay.