Sheraton Syracuse University Hotel & Conference Center

  • 801 University Avenue
  • Syracuse,
  • New York
  • 13210
  • United States
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Sheraton Syracuse University Hotel & Conference Center
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Sheraton Club Lounge

Located on preferred floors, Sheraton Club guest rooms offer upgraded amenities, free bottled water, and complimentary fitness center access. Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Special Conditions

Lobby Renovation: January - April 2015

Beginning in January of 2015, the hotel is undergoing a complete renovation of the main lobby area, including the lower lobby bar and the Link@Sheraton. The project should be complete by the end of April. Please contact the hotel for further information.

Hotel Policies

3:00 PM     12:00 PM

ADA Policy

The hotel is compliant with ADA. ADA compliant guest rooms are available.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Check Cashing Policy

Check cashing services are available to guests who present two pieces of valid identification, including a driver's license. There is a limit of $50 per day.

Club Lounge Access

Guests booked in Club Level rooms can access the Club Lounge Monday - Friday from 6:30am to 10:30am and 5pm to 8pm. On Saturday and Sunday access is available from 7am to 11am. The Club Lounge is closed on holidays.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

Dogs up to 80 pounds are allowed. No other pets are permitted. Pets cannot be left alone at anytime and are not permitted in some rooms.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Smoking Policy

All guest room and public spaces are 100% smoke-free. A $200 cleaning fee will be charged to any guest if any evidence of smoking is found in their room. Please contact the hotel for further information.