Announcements
Hotel Policies
Alcohol Policy
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age requirement Policy
Guests must be 21 years or older to reserve a room.
Check Cashing Policy
Check cashing services are only available to guests who present a valid American Express® credit card or Diners Club. There is a limit of $100 per stay.
Connecting Room Policy
Hotel has a limited number of connecting rooms. Connecting rooms are available by request only, but cannot be guaranteed.
Early Departure Policy
An early departure fee of $50 may be imposed on guests departing prior to their scheduled departure date. Please contact the hotel for further information.
Gift Certificate Acceptance Policy
Gift certificates can be redeemed at hotel. Please email Sallie Herwig at sallie.herwig@sheratongreatvalley.com to reserve a room.
Pet Policy
Dogs up to 80 pounds are allowed. Guest will be required to sign a waiver at check-in stating that the guest will keep the dog with the owner and not leave the dog unattended in the guest room.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Smoking Policy
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy. Please contact the hotel for further information.