• For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.

Special Conditions

Outlets Hours and Closures: December 19-25, 2017

From December 19 to 25, 2017, the dining outlets will operate as follows:

  • On December 19, the Carver’s Steakhouse will be closed. After 2pm, there will be a limited menu for the following outlets: Color’s Bistro, Oasis River Country, Lobby Lounge and room service.
  • On December 24 to December 25, 2017, all outlets will have a limited menu.
  • On December 25, 2017, the Henry’s Pub and Sheraton Club Lounge will be closed.

Please contact the hotel for further information.

Oasis Waterpark Closed: January 8-17, 2018

From January 8 to January 17, 2018, the Oasis Waterpark will be closed. It will reopen on January 18 at 5pm. Please contact the hotel for further information.

Booking Policies

General Policies

Health & Well-Being Policies

Payment Policies