Rated 4 out of 5 by STEVEVICKI GARBAGE
I WAS THERE 3 DAYS AND DID NOT SEE GARBAGE OUTSIDE FRONT DOOR EMPTIED. IT WAS OVERFLOWING THE ENTIRE TIME. FIRST THING YOU SEE AT HOTEL WHEN YOU GET THERE. LOUNGE ON 3RD FLOOR ALSO NO KEPT AS CLEAN AS IT SHOULD BE WHEN PEOPLE ARE THERE.
April 20, 2014
Rated 4 out of 5 by jabber56 Great wedding weekend
We had a number of families staying the weekend for a local wedding and all had a great time. The hotel is very close to many great restaurants and local historical attractions. All had a great time and we would recommend using the hotel as a base for a fun weekend.
December 21, 2012
Rated 1 out of 5 by KC45 Very upsetting stay
Very upsetting stay. Stayed 2 nights and we were awakened by people fighting, doors slamming and loud music. Left our event early due to our 14 year old crying saying people were banging on doors and were yelling.
May 12, 2014
Rated 4 out of 5 by bolima Great staff - friendly and helpful
four night stay for conference; staff were wonderfully accommodating and friendly and the room was super comfortable and clean; Taste Restaurant had nice atmosphere but limited menu- the food was average but staff were also friendly and helpful
April 6, 2014
Rated 5 out of 5 by Mary9 Outstanding accomodations
We booked the hotel for my son's wedding. He had looked around at area hotels before deciding on the Sheraton. We could not have been more pleased. The staff were friendly, the hotel immaculately clean and rooms were perfect. The hotel bar was a bit pricey though.
August 14, 2013
Rated 5 out of 5 by chasaruba3 Close to everything you need to see
This hotel is within walking distance to historical Philly. We stepped out the door onto cobblestone streets into history: Franklin, George Washington, the Liberty Bell, all within a short walk The satff was great, especially the valet who was extremely helpful..
November 12, 2012
Rated 5 out of 5 by Bert87 CCAF Conference
The Sheraton Society Hill appeared to be newly renovated. My room was clean and comfortable with what appeared to be relatively new carpet and furnishings. I had no complaints.
The meeting space was also well maintained and staffed. I saw no significant issues.
March 13, 2013
Rated 4 out of 5 by SSA6 Hotel Review
Had a pleasant stay in a SPG room. Received two free water bottles which was nice and different from other hotels. Toothbrush and toothpaste were not provided in the room which was surprising but the front desk had them. Plenty of towels and clean bed spreads.
December 2, 2013
Rated 4 out of 5 by majdi69 Food Service Should be 24 Hrs
I had to wait for food delivery (after hotel kitchen is closed at 11:00 PM) for almost 1.5 hrs. It was a bike delivery and food vas very cold.
This will make thinks twice about staying at your hotel if I am on a business trip (and working late into the night).
January 3, 2013
Rated 5 out of 5 by Chay Wonderful Hotel
This is a wonderful hotel and I would recommend it to anyone looking to travel to the Philly area. I have been staying at this property since Sept 2012 for business travel and keep returning. The staff, from front desk, lounge, restaurant and valet, are great.
July 19, 2013
Rated 4 out of 5 by srisk New years visit
Great venune & location to be able to walk around town & attend the wonderful fireworks. only issue is checking out is quick & easy but New Years day retreiving Valet parked car you must be prepared for a wait. Guys were hustleing but everyone is checking out.
January 3, 2013
Rated 3 out of 5 by cmmcaleer Restaurant and Club Room were a disappointment
The restaurant and Club Room were a disappointment. The restaurant menu was very limited...and the courtesy appetizers in the club room were nasty.
I was also placed in a freeway facing rrom...which was noisey and a surprise assignment for a platinum member.
August 11, 2012
Rated 3 out of 5 by Johnny35 Worst Internet
The internet was almost unusable. Maybe you should consider adding Netflix or DVR because no one wants to sit and watch commercials or pay $18 to rent a movie. Don't bother with cable TV any more and improve your wifi. My download speed was less than 1 mps.
December 19, 2013
Rated 4 out of 5 by Catherinels Nelson is a gem
Nelson at the front desk was lively and helpful and set the tone for a relaxing stay at the hotel. More could be done with the gym. It was pretty bare bones. The hotel was near plenty of kid-friendly restaurants. My kid's goggles were stolen at the pool.
July 2, 2012
Rated 5 out of 5 by T6465 Great Hotel
My husband and I stayed last weekend at the Sheraton Society Hill and it was great!
Clean, comfortable, staff friendly, lovely decor and I would recommend this hotel to a friend. Located right in the heart of Old City Philadelphia. We had a lovely stay.
August 16, 2012
Rated 5 out of 5 by Weddingguest Great service and value
We stayed here while attending a wedding in Philadelphia. The staff was very helpful every time I called before we arrived and during our stay. The hotel is well-located and our room was extremely comfortable and quiet. I highly recommend staying here.
April 22, 2013
Rated 4 out of 5 by Jadea32 Great Location to Historical sites
Hotel was clean and comfortable. The Club Room food and amenities were among the best. Only criticism was the size of the bathroom. Very small and not enough surface to lay out toothbrush, make-up, etc.
May 6, 2014
Rated 3 out of 5 by dmk3975 Needs some work
We have been stay over the years and this time was the least satisfactory. My wife has an extensive write up on trip adviser- you can read it there.
June 3, 2014
Rated 5 out of 5 by Christoph Nice hotel near Penn's Landing
Great staff and nice hotel, good lounge.
The only point of criticism is that one of the restaurants on the list of recommended restaurants was rather bad. It is called Positano Coast. It should be removed from their list of recommended restaurants.
April 1, 2013
Rated 4 out of 5 by Reny Hotel Staff was very helpful
The weather was bad and I spend 5 days in the hotel and did not venture out as much as I would have normally. The hotel staff was very accommodating and friendly. I was a bit disappointed with the limited food options, but the food I had was good.
December 16, 2013
Rated 3 out of 5 by atay24 Great location, but...
My room (515 sf) was large but very awkward...needed a designer to bring it together. Platform bed (no nightstand), round dinner table that seated six (next to the bed)...very strange. Also...could hear neighbors TV and everything outside my door.
September 27, 2013
Rated 4 out of 5 by CYLA Great location and staff
This hotel was located a few short blocks from the river and minutes from the local bar scene. The staff were dead-on when recommending places to eat or must-see places in the area. The next time I am in Philly, I will definitely be staying there.
October 27, 2012
Rated 5 out of 5 by aj216 Great staff
Was recently there for my brothers wedding, and I can't say enough about how nice the staff was, and the room s r clean. We had alot of people with us and the valets ere promt and curtious. I will recomended to anyone I know traveling to philly.
July 10, 2012
Rated 2 out of 5 by BBBB Hotel has staff challenges
Staff attitude and approach to guest is not friendly or customer oriented, partly because there is no communication. From the front desk, to bell staff, housekeeping, and banquets, everyone displayed the same disinterest to the guest experience.
May 16, 2013
Rated 1 out of 5 by Annville21 Valet service scraped my car
We didn't notice until we drove home that we had the scrapes. The car is 4 months old. We called the vallet and they said there is nothing we can do. Very frustrating, because we haven't used valet before, so we didn't know what to look for.
November 12, 2011
Rated 5 out of 5 by Wess Nice surprise
I called 6 hotels before I called the Sheraton. Couldn't find a room in Philadelphia. I was very pleasantly surprised. Great location, friendly staff, large comfortable room. I was there for only one night, wish I could have stayed longer.
August 12, 2012
Rated 2 out of 5 by George141 Not a typical Sheraton stay
I have had very good experiences with Sheraton and its associated hotels, but had a less than ideal stay at this hotel.
First, when I booked, I had to book a Club room to get the configuration I wanted. However, on the day of my arrival, I checked the website and my desired room was available in a non-Club option and the Club option was cheaper. Luckily, they matched their new Club price, but only because I noticed the issue.
Second, the Club room description included internet service, but I was still charged for using the internet.
Third, housekeeping missed my room and I went without service.
Finally, I was initially put in a room near the elevator and heard loud footsteps and had to be moved. However, given it was 3 in the morning, I had to wait 30 minutes for a reassignment because the systems were processing.
Once in a different room, it was comfortable, but was not attended to and did not include the benefits that I believe were promised.
I will continue to use Sheraton hotels, but will think twice before going back to this property.
May 12, 2013
Rated 5 out of 5 by CasualTraveler Great Hotel
I would recommend Sheraton Philadelphia Society Hill to anyone visiting Philadelphia.
The staff, amenities and accomodations are fabulous. The location is great for touring. You are within walking distance to most attractions. Great Stay
August 14, 2013
Rated 5 out of 5 by Jim13 Enjoyed our stay.
My family and I enjoyed our stay. We enjoyed the Society Hill area and the history that is apart of this area. The hotel was very relaxing. After a busy day of sightseeing our kids loved going to the pool. It was a great way to unwind.
March 31, 2013
Rated 5 out of 5 by jssharp Great Location and Staff
Hotel is just blocks away from South Street and Old City. I inadvertently left a birthday card for my nephew in the room instead of dropping it at the front desk for mailing when I checked out but the card arrived on time. Thank You
November 12, 2013