Rated 4 out of 5 by Conrad Food at the Royal Orchid Sheraton Hotel and Towers
I regret to say that the food quality in the Royal Orchid Sheraton was much lower than I expected in terms of presentation, taste, price, etc. The Spring Rolls, which I tried twice at the Lobby Bar, were particularly tasteless. Time for a drastic improvement!
October 17, 2013
Rated 5 out of 5 by NigelH Oasis
Fantastic hotel. The staff in club lounge went out of their way to meet your every expectation, they were always polite with very attentive service. The lounge was an oasis in a vibrant city. Must praise Nimit on the front desk for his hospitality and assistance.
January 20, 2013
Rated 4 out of 5 by Andrew44 The right place in Bangkok?
One of the biggest question most people ask about staying in Bangkok is what area to stay in. The Royal Orchid I would maybe class as a little out of the centre of the life and soul of the city, but that can have it's advantages.... Firstly it's a quieter place to relax, but still has the constant flow of life on the river with canal boats, barges, pleasure boats & ferrys constantly passing by as you sit by the pool or riverside restaurants.
If you want to get to the tourist attractions or shopping malls, its easy enough to have concierge arrange a taxi for you or take the Hotels own free boat ferry to the BTS Skytrain terminal less than 10 mins away. There is also the public riverboat ferrys by the Riverside shopping centre next door taking you to other parts of the city for a very small fee.
The hotel itself is very efficiently run but maybe lacks the personal touch many Thai owned hotels give... I stayed in several hotels in the space of 3 weeks many offer you cold flannels and/or cold drinks upon your arrival to give you relief from the humid heat from outside. This is only a minor detail, but other areas this hotel excels in.
You are very promptly dealt with by either reception or concierge in a very friendly manner, problems are very quickly dealt with... a few times my door/lift key card stopped working and was changed within minutes.
The bars and restaurants are of a high quality with friendly and attentive staff. The all you can eat Buffet at Feast restaurant is a must try, just the starter buffet can fill you and if you can get to the end there is the 'as much as you can eat' dessert bar.
There are 2 different pools that are spacious and relaxing... one even has peacocks in its vicinity!
The rooms are spacious and well equipped ... even having filter coffee (decaff as well) an added bonus. every room has a view of the river.
I stayed a total of 3 different times during my time in Thailand, each time the hotel stored my luggage free of charge in between my stays.
On leaving the hotel for the final time I had booked a car to take me to the airport, that morning I was told my transport had been upgraded.... so I left in a bit more style!!!
Take my advice, sign up for the SPG (Starwood prefered Guest) It DOES give you extra benefits when staying there.
March 29, 2014
Rated 4 out of 5 by RedMick Back Again
Club Lounge beautifully renovated. Views over the Chao Praya river as good as ever from both our room and the Club Lounge. Staff as helpful, courteous and kind as always.
January 20, 2014
Rated 5 out of 5 by John618 Excellent comfort and conference facilities.
Sheraton has always been one of my favourite hotel chains for regional conference and R&R events. I am always pleased to recommend the hotel, especially Sheraton Towers in Bangrak to friends and business associates. Keep up the great work, Team Sheraton!
January 27, 2013
Rated 4 out of 5 by beachfan Second stay - even better than the first!
This was our second stay at the Royal Orchid and it was exceptional! Fabulous Platinum recognition, got an amazing suite with astoundingly nice views. The staff was wonderful, and there is nothing like being on the river!!
My hotel of choice in Bangkok
March 10, 2013
Rated 5 out of 5 by Raven1 Great hotel & location
As an SPG member I expect a high quality of features and the Royal Orchid certainly delivers. Great location with access to key local attractions, fabulous gym and pool area, great range of bars and restaurants to suit even the most fastidious eater!
August 15, 2013
Rated 4 out of 5 by Vienna Sure to return again
I enjoyed my stay at the Royal Orchid Sheraton- although it was only for one night. The breakfast buffet is awesome - after a month in a country that sells no pork, it was great to have bacon and eggs again. And the tropical fruits were mouthwatering.
May 25, 2013
Rated 5 out of 5 by Thaddaeus Royal Orchid is a a perfect place to stay
We had a perfect time in this wunderful hotel, that is located at the Chaopraya river. The huge rooms with a wunderful view at the river are quite, there is all in, that you need. The breakfast was incredible. Five stars for Royal Orchid Sheraton!!!!
October 22, 2012
Rated 4 out of 5 by GShosh a must experiance
the hotel is very conviently located short walking distance form the river bus, and has a shuttle to put you by the sky train station.
You get all what you expect from a high quality Sheraton, be it the staff, quality of facility, food and the SPA.
March 6, 2013
Rated 5 out of 5 by Hood70 Great place to stay in Bangkok
First time to Bangkok, totally happy with this hotel. I have pretty high standards and this one met them all. Clean, love people, great food, awesome NEw YEArs Eve celebration. Thank you!
January 4, 2014
Rated 5 out of 5 by holidaylover11 Excellent hotel
Two days of my stay at Sheraton was fabulous and beyond my expectation. And the credit for booking process goes to SPG as well as Sheraton. and this stay gave me a feeling that SPG membership is a step ahead than other hotel membership programmes.
October 31, 2012
Rated 4 out of 5 by hohe Internet
Although the Internet WIFI has to be payed for a very high rate , the access to the Internet was quite poor and interrupted several times in my room 2302.
The Internet cost will in future influence my decission to stay in the Hotel again or not.
June 28, 2013
Rated 4 out of 5 by Uru179 This Hotel is i very good location and you really enjoy to stay there.
Very Good Hotel in the a good location. The amenities are very good. Rooms need some improvement, sofa and carpet show spots and some of the wall looks a little old. I was here 3 years a go and the rooms are remaining the same but older.
October 9, 2013
Rated 4 out of 5 by Diggn high class hotel with great location
perfectly located, well managed, nice in- and outdoor bars, superb restaurants, the pool at the portuguese embassy: great. Main pool:
Nice shuttle by boat to Saphan Taksin bts-station. I always like to come back to this hotel.
April 23, 2013
Rated 5 out of 5 by Daven Trip to Far East
Our prefered hotel for Bangkokj. Excellent position on river with great views and facilities. Made to feel very welcome. Wonderful dining experience by the river.
Will definately back for another visit. Would recommend to friends and family.
March 8, 2013
Rated 5 out of 5 by 2014T Good Service
The team gave us very good attention for our Global Conference and everyone was very pleasant, friendly and welcoming.
January 27, 2014
Rated 4 out of 5 by Shok Great Hotel
We were upgraded to to a river view room in a high floor which was very beautiful. Hotel is far from Airport but they otherwise is well located with the river shuttle service to BTS station. Excellent service and attention to detail.
August 18, 2013
Rated 5 out of 5 by pmmp Great location
When in Bangkok, we always stay at the Royal Orchid Sheraton. Great locaton, excellent service and the pier is just outside the hotel. With respect for your money, this is probably the best River Side Hotel - real value for your money.
October 9, 2012
Rated 5 out of 5 by Pily The hotel was lovely and in a really good location
The team members were really friendly and efficient,we loved the buffet breakfast ,really complete,and the food variety was exceptional.
Our room was clean,and every day the housekeeping team member,left our room spotless( thank you).
April 12, 2013
Rated 5 out of 5 by Tomas8 A hotel with great location
Very friendly staff convenient transfer to the skytrail with the shuttle boat.
Probably the best pool area on Bangkok
January 26, 2014
Rated 5 out of 5 by Nevsky Great Value, Luxury and Platinum Treatment
Fabulous Platinum treatment. Have always gotten a suite upgrade. Wonderful lounge. Choice of main dining room for one of the best buffet breakfasts in the world. Great choices of quality food. Friendly staff. Can't wait to go back.
February 1, 2013
Rated 5 out of 5 by JOGAB Excellent hotel !
We stayed 2 nights and My impressions of stay are excellent. Hotel and rooms are clean. Staff is nice.Breakfast is the best I´ve ever had in a hotel.The view of the river and city from the room is amazing.
Highly recommended hotel.
October 23, 2012
Rated 5 out of 5 by Pine All rooms with view
This is a nice nonpretentious hotel with nice view and great service as well as good elite member recognition. Some less stella features are breakfast ( not as good as others in the same categories), less uptodate technology , eg.
March 10, 2013
Rated 1 out of 5 by markkk disappointing
Room needs to be refurbished. It was not dirty, but not very clean either. No amenities like toothbrush, shaver, cotton buds etc that are standard even in 2** hotels in Asia. No slippers. Wakeupcall came one hour to early.
August 12, 2012
Rated 5 out of 5 by Gemini69 Lovely Hotel
I really enjoyed my three night stay. I was able to upgrade to a suite using rewards which was fantastic. It was very easy to go anywhere from this hotel, I especially liked the luxury and convenience of the shuttle boat.
May 18, 2013
Rated 5 out of 5 by Rbst Simply de best.
Really liked the service and hospitality. I would recommend to stay and enjoy with the fullest.
January 26, 2014
Rated 5 out of 5 by David40 Bangkok
Great Hotel. Stayed in a club room. Staff a little confusing in regards to what amenities for gold and internet service in the room. Also a bit of confusion because we had our kids there.
December 2, 2013
Rated 5 out of 5 by Johngo Best Starwood in Bangkok
It is a complete pleasure and a destination in itself. From the charming Remi in the lounge across the whole team, everyone strives to please. The secret garden pool is the best, an oasis of tranquility. Stay here.
July 26, 2013
Rated 4 out of 5 by Keofar This hotel has great view of the river.
Great view of the river and within a short distant to business center. Water taxi is a plus and monorail is within walking distant.
January 12, 2014