Sheraton Suites Key West

  • 2001 South Roosevelt Boulevard
  • Key West,
  • Floride
  • 33040
  • États-Unis
  • Carte

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Politique relative à l’âge requis

Veuillez noter que l’âge minimum requis pour s’enregistrer à l’hôtel est de 21 ans.

Rated 4.2 out of 5 by 491 reviewers.
Rated 2 out of 5 by Disappointed Room was not very clean, rug and chairs had stains. Found hair on the bathroom floor. Ants around the coffe maker. Pool was very crowded, no lounge chairs available. Ther were some but they were broken. Grounds were well kept, should spend more time on the rooms. February 20, 2013
Rated 3 out of 5 Shuttle and Beach If you a going to have a shuttle then you should be prepared to accommodate all guests who lineup. About half of the shuttle trips that we took left passengers who had lined up waiting at the curb after the shuttle left. Each of these instances were treated as the first time ever that something like that had occurred. The Sheraton should be prepared with more drivers and shuttles to accommodate all passengers especially at peak times. It's nice to have a beach across the street but getting there is dangerous. One must be Fast, brave, and lucky to make it across four lanes of traffic and reach the beach head. There is no traffic light or cross walk in sight so one must jaywalk and take their chances. The hotel should try to get a crosswalk placed and failing that at least have a crossing guard to help those who need it to cross the street. I am sure you're older guests and parents would be very appreciative of these efforts. February 16, 2013
Rated 5 out of 5 by Excellent Staff The entire staff at the Sheraton Suites Key West makes you feel welcome and truly understands the importance of excellent customer service. February 13, 2013
Rated 4 out of 5 by This hotel was very relaxed and had everything we needed We thoroughly enjoyed our stay .The location was great .Time and easy access for beach ,pool downtown .We hope to be able to come back next year .Very pleased February 13, 2013
Rated 5 out of 5 by Key West Weekend The hotel exceeded our expectations. The suite was the perfect size and had every amenity. The bed was very comfortable. Lots of closet space. The bathroom had a huge shower, separate toilet room and vanity area. The Starbucks in room coffee each morning was an added bonus. The hotel is very quiet except for the kids playing in the pool.(To be expected!) The hotel offers a shuttle to and from all the action every half hour and is about a ten minute ride. The location is on the opposite side of the busier section of town but right across the street from Smathers Beach. This hotel was much more affordable than most. February 12, 2013
Rated 5 out of 5 by Excellent staff Everyone on staff made us feel welcome and special, really gave that extra "vacation" feel! February 12, 2013
Rated 5 out of 5 by Hotel has great pool and shuttle service to duval street Hotel has a great king suite with plenty of room. Also has a great pool, and shuttle service to duval street. If you miss the shuttle it's a $10-$12 cab ride, which isn't bad. February 7, 2013
Rated 3 out of 5 by great location. bedding below sheraton standard my wife and I stayed at the key west suites hotel to attend a family funeral. The room layout, location of the property, pool area, landscaping and restaurant were all why i am a spg member and starwood owner. The two king beds however were totally broken. one had a mattress pad attached as means of supporting it. however, it made no difference and when lying on it, the mattress enveloped you below the actual border of the top. The other king had a mattress that 100% had failed and you would roll into the middle. Extremely unlike any sheraton standard i have become accustomed too, and more along the likes of a roadside shanty. I mentioned it to the young lady at checkout and she said she would pass on my comment. I only hope the next client doesn't pick room 254 without new bedding. February 5, 2013
Rated 5 out of 5 by Excellent Stay Excellent stay at this hotel and the staff was excellent also!! February 4, 2013
Rated 5 out of 5 by Wonderful... This place was amazing. We absolutely loved our stay here. It was clean and everyone was extremely freindly. The shuttle was a very big plus. February 4, 2013
Rated 5 out of 5 by by the seahore Key West was a very interesting place to visit. Sheraton provides a free shuttle to "downtown" every 30 minutes. This makes it easy to see the town without the hassle of parking! February 3, 2013
Rated 2 out of 5 by Sheraton key west 350 dollars for a suite And when you take a capuccino at breakfast instead of a coffre you havé to pay for it it is not acceptable i live thé Hotel earlier because i think that is a retraet House for old people February 1, 2013
Rated 5 out of 5 by This hotel definately has great features. Our very first trip the Key West, and I couldn't be happier that we choose a Hotel Name that was familiar to us. We have stayed at both Sheratons in Baltimore Maryland, and also the Sheraton in the Orlando area of Florida. We tell everyone that a Sheraton Hotel is always the best choice. February 1, 2013
Rated 5 out of 5 by Great A great view,good location,and awesome facilities January 31, 2013
Rated 5 out of 5 by Great amenties and service! Really enjoyed staying at this hotel as it is far enough away from all bars but yet close enough to where you can take in everything Key West has to offer! January 31, 2013
Rated 5 out of 5 by Great location and nice facility would definately come back. Staff very nice and rooms wonderful. January 31, 2013
Rated 4 out of 5 by Good value My wife and I stayed at the Sheriton for six nights. Overall we had a very good experience. The staff was very accomodating and friendly. The shuttle service provided by the Hotel was very good, and the drivers were all very nice and knowledgable. The only negative we found was that the cleaning staff are a bit noisy. January 30, 2013
Rated 4 out of 5 by Nice but not perfect Loved the room layout and size. It had plenty of storage too. The balcony, however, was weird in that when you sat down, the ocean view was partially blocked by the railing. The hotel itself had a nice layout but there was too much walking. Would also prefer to be closer to the heart of Key West but the hotel did provide complimentary shuttle service. The buffet breakfast was overpriced, overcooked and bland. It was however a pleasant stay and would recommend to most people. January 28, 2013
Rated 5 out of 5 by Quiet Nice and quiet and away from the crowd. Beach is across the street. Shuttle service to downtown was excellent. "Goose" and Anita on the wait staff are excellent! January 27, 2013
Rated 4 out of 5 by Great hotel and fabulous location! This hotel is so relaxing and tropical. Palms surround the grounds creating an environment that calms the body and the mind retreats to a restful place of serenity. The cafe staff is dedicated to make you feel welcome. Our server remembered our choice of hot beverage and asked if we would like them each morning. Being directly across the road from the beach was such a benefit. The shuttle to downtown was extremely convenient and our drivers became friends. Our 29th Anniversary celebration was so very special. January 25, 2013
Rated 5 out of 5 by Key West Location was great. Staff very friendly. Beautiful room. January 24, 2013
Rated 5 out of 5 by Great everything. Great location. Great staff Far exceeded my expectations. Can't wait to go back January 23, 2013
Rated 5 out of 5 by Shuttle service to downtown The shuttle service was excellent - very reliable. The rooms were spacious and very comfortable. January 19, 2013
Rated 5 out of 5 by We were taken great care of by the staff Loved our short but excellent stay with you guys. The staff was exceptionally nice to us and it was fantastic. I would love to stay again if I visit key west January 17, 2013
Rated 5 out of 5 by Exceptional Very Nice and pet friendly too January 13, 2013
Rated 5 out of 5 Best customer service we've experienced in a long time! This hotel offered the very best in customer service that we have experienced in a long time. We were at first given a room that we felt was unsatisfactory to us because of the view. The room itself was terrific. We approached the front desk, and the very next morning were given an available room with a wonderful view that made our week long stay perfect. We enjoyed the pool, bar, restaurant and took advantage of the wonderful shuttle service they offer into town. Rented bikes from the hotel to tour around and also enjoyed Smathers Beach directly across the street from the hotel. Great hotel with great service. Look forward to coming back again. January 12, 2013
Rated 5 out of 5 by Honeymoon The hotel and facilities are fantastic. The location is a bit far from Duval Street and the action in Key West but it is quiet and having the beach right across the street was awesome. The free wi-fi (which worked great) and free shuttles to Duval St. and the airport were much appreciated. January 12, 2013
Rated 5 out of 5 by beautiful! The room, lobby, and grounds are really gorgeous at this hotel. The staff was very accommodating, and the shuttle was convenient to take downtown. Would stay here again. December 29, 2012
Rated 3 out of 5 by Not So Much The room, location, facilities are all great! The front desk staff is laughable, so much so that even though I attended a business meeting and came early for a personal vacation, I paid personally for the entire stay and had to re-register 3 times. The front desk swiped my corporate card 3 times and still ended up charging my personal card. And was totally unwilling to either acknowledge their error or fix the problem. The woman at the front desk even yelled at me. NOT SO MUCH!! December 27, 2012
Rated 5 out of 5 by excellent staff Great hotel, very clean, friendly management and staff. Mr.Lynch was very curteous and helpful. Thank you Mr.Lynch. I strongly recommend everyone to stay at this hotel and enjoy. December 26, 2012
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