Rated 5 out of 5 by SD23 Great Experience
Hotel had great location right near Penns Landing and historic area lots of stuff to see within walking distance. Rooms were clean and bed was wonderfully comfortable. Would absolutely stay here again.
September 17, 2013
Rated 5 out of 5 by HH13 Coffee
Hotel and staff were excellant. However for those of us who drink our coffee black, use a different coffee in the rooms. Starbucks is terrible unless you are loading it up with a lot of cream and sugar.
January 14, 2013
Rated 4 out of 5 by guest582 Pool
The pool had an excessive amount of chlorine in it -- in fact you didn't even have to get water in your eyes to burn then, the room itself was noxious with the exceedingly high amount of chlorine in it.
February 19, 2013
Rated 4 out of 5 by Bugs1 Liked the decor very much
Enjoyed staying at the Sheraton Society Hill very much. It is a great location. I really liked the new look of the hotel. Pictures were very nice. Mattresses were great. Enjoyed drinks in your bar.
October 24, 2012
Rated 4 out of 5 by NeilM Phenomenal Location for Center City Philly and Old Town
If you're traveling for business or pleasure, this hotel will win you over. The location makes it a very good for finding great food, music, and eclectic entertainment within blocks of the hotel.
September 27, 2013
Rated 4 out of 5 by djb8914 Great location but AC needs work
The AC would not shut off. When we came back in the evening it was 61 F in the room. Maintenance was great and offered to replace the compressor but it was late and we were leaving in the morning.
July 20, 2013
Rated 4 out of 5 by ElainaCalifornia Convienent Location - Nice staff
Love the concierge lady. She was really helpful. Staff at counter were professional not warm but professional. Bed comfortable. Restaurant pricey we ate elsewhere. Would go again. great location.
December 22, 2011
Rated 4 out of 5 by Jackie79 This hotel is very clean and comfortable
While staying at this hotel we had almost no complaints. The most negative was the wait time for food on the morning of our departure. The restaurant was small and couldn't seat us, so we took to the "coffee counter", and had to again wait maybe 10 more minutes for somebody to wait on us. Once somebody showed up we were satisfied, although it was expensive for 2 bagels, a juice, and a coffee, the food was good. The wait time was terrible. This was a day when the hotel may not have expected much business, as it was Christmas eve, but if the place is open, there should be somebody there to aid customers. The cleanliness of the hotel was good. The pool needed cleaning, as there were random pieces of black paint (?) floating around. No fan in the bathroom is another negative, and I would have been more satisfied had the hotel accepted my tax exempt card. The bed was very comfortable and the room had adequate space. When having dinner at the restaurant, the food and service was excellent! Aside from that we very much enjoyed our stay at this hotel, and we appreciated all the amenities and extras.
January 16, 2013
Rated 5 out of 5 by jbunny1 aday in philadelphia
Excellent locationfor visits to historicaly important sitein Philadelphia. convenient location to airport and central city.
facility is very comfortable .
February 10, 2014
Rated 4 out of 5 by BB62 Nice hotel
Staff was good. The hotel was clean and in good shape in the rooms and public space. Bed was comfortable and AC worked great. There was some confusion on where the ice machines were located.
August 15, 2012
Rated 5 out of 5 by MiniMoon2013 Worry Free Weekend
The staff at the Society Hill Sheraton did everything they could to make our stay memorable and enjoyable, from the valet to the front desk, everything exceeded our expectations. Thank you!!
January 29, 2013
Rated 5 out of 5 by Treb Misleading Signage
I stayed on the fourth floor with a sign just off the elevator indicating vending and ice was down the hall. There is no vending or ice on the fourth floor. I had to go to the third floor.
July 26, 2012
Rated 4 out of 5 by Pusemon ok
Every employee was great.The problem is what you charge for parking.If there was any place to park your terrible rates would be okay.I would never stay there for a visit to the area.
November 17, 2013
Rated 2 out of 5 by pete1 need help
We did not enjoy our stay, i come to Plilly quite a bit and this was my first stay at your hotel. We had several issues that we brought to your staff's atention which were never resolved
July 30, 2012
Rated 3 out of 5 by adamj ok but not great
teh staff was good but was not very helpful with directions to local landmarks. Not helpful at all with finding a restaurant in the area. The hotel dining is NOT child friendly, beware!!
October 22, 2012
Rated 3 out of 5 by roo2ny great location and good hotel. only valet parking is poor
nice location, good room and restaurant. Gym and hotel staff were very helpful. Only challenge is the Valet parking is overused and hence slow with average 20+mins to get car.
January 22, 2013
Rated 3 out of 5 by chemdoc nickel and dime
I will avoid Sheratons when possible from here on. I hate paying a premium for a hotel room and then get nickeled and dimed by charging for internet and excessive food prices.
March 21, 2013
Rated 5 out of 5 by Goldman100 People are extremely friendly
The biggest factor was the friendliness of the staff.
March 24, 2014
Rated 4 out of 5 by nettiefritz1 Great service
The only two downsides to the hotel were lack of drawer space (no dressers) and a vault. Otherwise the bed was extremely comfortable and we were very happy with the service.
November 10, 2011
Rated 4 out of 5 by rustyhorse Restaurant prices
Restaurant prices are just too high. I have had the same issues at other Sheraton hotels. Thank goodness this hotel had a Starbucks Kiosk so my breakfast was under per diem
July 19, 2013
Rated 4 out of 5 by TikiTiki1967 Just a quick stopover
I was only at the hotel for one night. My corner room was huge and I had a great view. The bed was amazing. The room was quiet. And I loved the wine tasting in the lobby.
October 10, 2013
Rated 4 out of 5 by Camo Ecologically minded
I appreciate their efforts to be eco friendly and to reward conservation of resources. Very friendly and helpful staff. Good location, club room, and conference facilities.
March 24, 2013
Rated 1 out of 5 by MacCom Poor amenities
Were unable to get decent breakfast or lunch on site. Had to lv hotel to eat these meals. Pastries were available. As a diabetic this presented a huge problem
December 27, 2013
Rated 5 out of 5 by Reunion2013 Hotel is close to historical sites in Philadelphia
Loved that this hotel is within walking distance of the tourist center, Independence Hall, Liberty Bell, Penn's Landing.
Very nice hotel and overall weekend experience.
May 28, 2013
Rated 3 out of 5 by MSMWF Needs improvement
My room had a dirty wash cloth on the sink and a soap wrapper in the shower. Room service food was cold like it had been sitting under a hot lamp for 15-20 minutes.
October 31, 2013
Rated 5 out of 5 by Teddy Great Price, Great Location, Great Service
Great Price, Great Location, Great Service.
The staff didn't have time to help us sing Happy Birthday to our daughter. But that's not their job so I understood.
July 29, 2013
Rated 3 out of 5 by dw2012 first stay
Was a nice Hotel, but it is needs to be updated. The rooms are nice , but the bathrooms are old. It was also very noisy other then that I would stay there again.
January 4, 2012
Rated 5 out of 5 by Drmariri Outstanding
I really enjoyed the stay in this Hotel.
Every employee was very prefessional.
The room was excellent.
I travel a lot, but this hotel was beyond my expectation.
May 22, 2013
Rated 5 out of 5 by TMB32 Fantastic attention to detail.
My room was excellent. The attention to detail was second to none. The entire staff was extremely plesant and accomodating. Overall excellent experience.
October 23, 2013
Rated 5 out of 5 by Crusin Society Hill Sheraton - Philadelphia
The room was very quiet. Amenities very good. Staff exceedingly efficient at check in/out as well as the valet parking. Temperature control was very good.
February 13, 2013