Sheraton Fort Worth Hotel and Spa

  • 1701 Commerce Street
  • Fort Worth,
  • Texas
  • 76102
  • Stati Uniti
  • Mappa

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Age Requirement Policy

Guests must be 21 years of age or older with valid picture ID to reserve a room.

Rated 3.3 out of 5 by 479 reviewers.
Rated 5 out of 5 by Excellent customer service. Staff was extremely helpful. The club lounge was very accommodating after a long day. The room was comfortable and we will stay there again. We would recommend it to anyone needing to stay in the area. May 28, 2013
Rated 5 out of 5 by Stay every week. And enjoy it. I stay where every week and enjoy it. It's nice and quiet even when there are hundreds of cheerleaders the noise is just fine. There are railroad tracks close by, but I have not lost any sleep over it. February 22, 2013
Rated 1 out of 5 by Fort Worth Worse Starwoods experience the hotel is old, tired and lacks amenities. Staff was friendly and attentive, but would not stay here again. AC noisy, rugs stained, BR fixtures nasty. November 29, 2013
Rated 4 out of 5 by Room outlets Only problem was that there were no outlets to charge my phone either next to the bed or on the desk. Had to charge it in the bathroom. Most hotels now have outlets next to the bed. Thanks for asking. November 22, 2012
Rated 5 out of 5 by The staff is incredibly friendly and helpful! Our daughter got married in Fort Worth last weekend and the staff was amazingly helpful! They exceeded all of our expectations and we would highly recommend this Sheraton to our friends and family!!!! November 22, 2012
Rated 5 out of 5 by A stay to remember We had a little hassle trying to get checked in, but it was well worth it, it's a beautiful hotel. Very peaceful and quiet just exactly what we were looking for. I look forward to staying here again. September 2, 2012
Rated 3 out of 5 by Comfortable beds and pillows! Carpet had large stains. Tv reception was terrible. Ordered movie. Could not play. Could not get several channels. Some staff very helpful while some were apathetic. Food was average but expensive. May 19, 2013
Rated 1 out of 5 by Missleading description on website Contrary to the description on the website, the room had not been renovated and there is not a "fitness center." No minibar, towels weren't clean. Definitely not up to par for a Starwood property. June 18, 2012
Rated 5 out of 5 by A special evening This stay was for a special evening and the staff certainly made it so. Their helpfulness with changing a room for me and their positive attitudes were a plus. December 21, 2013
Rated 2 out of 5 by Lazy staff, dirty rooms While the beds are comfortable and the hotel is conveniently located, there are several reason for why this hotel is significantly below average: - Rooms are frequently not clean, with stuff on the carpet indicating that it probably hadn't been vacuumed, a sticky veneer on the table indicating that it may not have been cleaned, and stains on the bed. - The air conditioning is really noisy. - Although the staff is friendly, they frequently do not do what they say they will do. When you call them and ask them to email you your receipt, they oftentimes forget. They enjoy saying that they "personally" will do something, but after frequent stays at this hotel, I have learned not to trust them. It is very frustrating that you have to treat the staff like they're children. - People rarely pick up the phone when you call valet, room service, and even sometimes the front desk. - "Same-day" laundry/dry cleaning sometimes comes in late. - Room service is frequently late, compared to the time they quote. It was actually faster for me to order Domino's one day than it was to order in-hotel room service. August 16, 2013
Rated 3 out of 5 by One small big glimpse Reserved room with two queens, ended up getting a room with a king. With two adults and two kids, not very comfortable. Was told we would be switched to another room the next day. didnt happen. May 20, 2013
Rated 5 out of 5 by Great service, setting and accomidations Was very comfortable staying at location. Staff was extremely helpful and friendly. January 31, 2014
Rated 1 out of 5 by DISAPOINTED very disappointed in my recent stay. traveling on business for 7 nights. restuarant was terrible, maid replenished soap, shampoo, coffee 1 time the entire trip, etc. will not stay here again. February 6, 2013
Rated 3 out of 5 by Room not comfortable The bed was much too firm. Also, the thermostat was about six feet away from the air handler, so the air handler would run for very short periods of time; this caused it to run very often. July 8, 2013
Rated 5 out of 5 by Excellent service & location! We have stayed at the Sheraton Ft. Worth twice and BOTH times we were very impressed with the courteous front desk staff, bellmen and valet parking company. They truly value the customers! February 26, 2013
Rated 5 out of 5 by Great hotel I stay here every week, and enjoy the staff and their friendliness and helpfulness. I sleep quite well. Glad this is the hotel we picked, we will be here a year, and I am very comfortable. December 16, 2012
Rated 5 out of 5 by Very convenient for Cowboys games. Great hotel close to park and ride for football events at Cowboys stadium. My only concern was the self parking lot accross the street but it was not an issue for me in the end. October 15, 2013
Rated 5 out of 5 by Marathon host hotel All a great time except no breakfast for the marathon runners, no water, no coffee, no Gatorade in the lobby, little oatmill, bananas maybe a granola bar or cereal would have been nice February 26, 2013
Rated 5 out of 5 by Loved this hotel. Exceeded my expectations. Location was great and staff was wonderful. Room was clean and well decorated as well. This will be the hotel I stay at when I visit Fort Worth in the future. December 19, 2012
Rated 5 out of 5 by NOV 5-6 2013 Very enjoyable stay. Staff were friendly, helpful and courteous. Room was clean and comfortable. I did not partake, but I was glad to see a store in the hotel and a spa. November 8, 2013
Rated 3 out of 5 by Restaurant need improvement Had a difficult experience at breakfast. Could not get served. They lacked help. Could be due to the football game rush. Still should have anticipated the increased business. October 7, 2013
Rated 2 out of 5 by Disappointing Sheraton This hotel is old and needs major improvements. The front end staff for the most part were helpful however the first person I delt with ruined my enitre expectations of the hotel. March 11, 2013
Rated 5 out of 5 by Great Time in Ft Worth Great hotel with a great AAA rate package. Breakfast was awesome each day to start our day. Location is right next to water park and convention center so very close to everything. August 23, 2012
Rated 2 out of 5 by not exactly impressed Not recognized as SPG member when checking in, room ok, but has old.feel and carpet isn't laid flat. And guess what they want to charge you for parking...oh my! November 21, 2013
Rated 3 out of 5 by The Best Part of my Stay If you like good customer service this is the place. Their staff is amazing at making you feel welcome and comfortable. It is within walking distance from the convention center. April 29, 2013
Rated 1 out of 5 by Another Terrible Stay This place is still the worst in the fleet. I needed a few more nights to hit my 75, and this was the only place close by. Glad that is behind me, never again! November 9, 2013
Rated 2 out of 5 by Water was nasty Half the channels including all the network channels did not work. The cold water was warm and nasty and there was no way to buy a bottled water at night. Over priced. September 10, 2013
Rated 5 out of 5 by This hotel has great features Our stay at this hotel was excellent! Room was spacious and very clean. Staff is very friendly and very accommodating. We would definitely highly recommend this hotel. January 16, 2013
Rated 4 out of 5 by This hotel was great We had a great stay, the staff was very professional and the hotel was clean. Great location, close to all the fun restaurants and events. Thank you, we will be back!! February 4, 2013
Rated 4 out of 5 by This hotel has great features. The rooms were clean and spacious. The buffet breakfast was delicious. Only regret is making sure we did not get an adjoining room. So it was a little noisy at times. November 2, 2012
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