Rated 4.2 out of 5 by 45
reviewers.
Rated 3 out of 5 by levART SPG RIchtlinie verbesserungsbedürftig
Schönes, modern renoviertes Hotel mit gutem Preis-Leistungs-Verhältnis.
Die Anerkennung des SPG Status ist stark verbesserungsbedürftig: Trotz online Verfügbarkeit einer Junior Suite wurde auch auf Nachfragen kein Upgrade angeboten.
May 20, 2013
Rated 5 out of 5 by hakehe Sehr angenehmer Aufenthalt
Tolle, sehr ruhige Lage, auf hingewiesene (sehr kleine) Mängel wurde äußerst positiv reagiert
May 21, 2013
Rated 2 out of 5 by Birgit00 tolle Location
Location und Ausstattung sehr gut,
Personal mittel und Nutzung WLAN sehr schlecht und Preis unvergleichbar hoch.
Habe noch nie so viel dafür zahlen müssen.
May 17, 2013
Rated 5 out of 5 by DRJRL Best Starwood experience yet this year
We stayed here for one night during our driving trip from Berlin that included overnight stays in Dresden, Leipzig, Weimar, Hanover and then back to Berlin. Of them all, this hotel was our favorite one. The overall layout of the "Pelican Plaza" is a little confusing and definitive signage to the hotel lobby itself is a bit lacking. I understand that this may be due to the whole building complex being a conversion from the previous pelikan pen factory. This may also explain some of the negative reviews about "unusually designed" rooms in the hotel, We found the conversion extremely well done. Once into the lobby, everything was great for us. Check in was quick, efficient and friendly. It was quite warm outside, and we noticed immediately that the common areas inside were much cooler. We finally had found a place that had good working air conditioning! We were upgraded to a junior suite due to our platinum status. Thank you very much. The room was very spacious, with high ceilings and was attractively furnished. The bathroom had an unusual lay-out that was very convenient and worked well, especially when my wife and I were both getting ready to leave the next morning. The A/C in the room was EXCELLENT! There is a club lounge here, but interestingly, it seems to be converted from a previous room that was part of the dining room. The club room itself and it's offerings are very basic. But during happy hour and for breakfast you can also obtain some items from the restaurant for free and others for a charge. I did note in another review that there was a complaint about the parking area/access. Best way to self park is to (1) leave the car on the side of the drive-way in front of the lobby - go into the lobby and check in first and then take your bags to your room. (2) Then go back to your car and drive down the ramp to the underground parking lot (which is on left corner of the building as you face the lobby). (3) After parking, there is a door on the right side of the exit ramp that leads to a long corridor and then an elevator. (4) Take the elevator up to the marked floor for the hotel (5) exit the elevator and take the marked door to the hotel (across a walkway) (6) open the door at the end of the elevated walkway (bridge) and you are then in the lobby. Sounds complicated, but the route is marked and fairly simple once done. Other positives - (1) The hotel is in a suburban neighborhood, easy to get in and out of town! (2) It is close to the metro. (3) At night, it was very quiet and peaceful in our room (4) Self parking lot was convenient and cost 17 euros ( which was about the average during our trip for parking) (5) My wife uses her ipad up in the room, but I still appreciate and use the free computers in the lobby - again, thank you Sheraton for this! (6) Soups (one tomato and one asparagus with bacon) from the restaurant were excellent. (7) Finally, I must give the highest compliments to Volker, who was taking care of us and another couple in the club lounge, while at the same time he was having to attend to the patrons in the restaurant. He is a real "people person". He was extremely engaging, pleasant and personable in his dealings with us and with everyone else that we could observe. His mastery of English is excellent. He was very efficient, professional and knowledgeable. He is a definite asset to the Sheraton Pelikan. We thoroughly enjoyed our stay here and if we are ever in the area again, will make it a point to stay here once more.
May 16, 2013
Rated 5 out of 5 by Angie66 Sehr zufrieden
Zimmer, Frühstück- alles Bestens
May 6, 2013
Rated 4 out of 5 by SPGFan1 Sehr schöne historische Lokation. Hervorragend geschultes Personal.
Die historische alte Pelikan-Fabrik wurde zu einem der geschmackvollsten und modernsten Hotels der SPG-Gruppe in Deutschland. Herzstück des Hotels ist das ausgezeichnete Gastronomieangebot sowie das hervorragend ausgebildete Personal das für sich genommen schon 5-Sterne-Niveau erreicht.
April 30, 2013
Rated 5 out of 5 by Bernarda Wie immer hervorragend
Ich reise viel, auch international, aber dieses Hotel ist im Sheraton- Segment von Spg mein absoluter Favorit. Schöne Zimmer, Anerkennung des Spg-Standards und ein vollwertiges Fitnessstudio zur Nutzung. Wenn es einen Verbesserungsvorschlag gibt, ist es das Frühstückspersonal ( hier könnte die Freundlichkeit gegenüber dem Gast sicherlich noch gesteigert werden).
April 29, 2013
Rated 5 out of 5 by Rupili Exceeded expectations
The Sheraton is located just outside the city center in the Pelican neighborhood, but the city center is easily accessible. I was always welcomed by the team very friendly and the platinum status is recognized accordingly.
The rooms are clean and modern and the service is attentive. A separate business lounge is available in the evening, the possibility exists alongside a small meal itself and/or prepare yourself fresh sandwiches.
Platin members can have there breakfast in the lounge or they can also take place in the "official" breakfast area. The breakfast is also very good. In the evening you can find in front of the hotel a very good bar and very good restaurant which I also can recommend.
April 20, 2013