Rated 1 out of 5 by Utz13 Complain for last stay
Sorry, but this time I must really complain for different reasons. At first middle in the night came the "Room-Service" for a not ordered Dinner. Second at 05.45 in the neighbor-room starts the room-cleaning with so much noise that I woke-up and went out on the floor to complain. The third, the hotel made a electric-maintances at 08.00 am at the main-business time in the morning and block the electricity for 1,5 hours ( !!! ) - really crazy. Of course due to this enological time-management I came too late too my 09.00 am meeting ... Grazie Mille !!!
19. Dezember 2013
Rated 5 out of 5 by kexxxey The hotel has comfortable beds
Very cosy blanket and pillows, after hours and days of flights, when fighting a jet-lag there was nothing better than jump into a hotel bed and get a high quality sleep.
Breakfast healthy options are great as well.
21. Februar 2014
Rated 5 out of 5 by Amy25 nice but slow response
still waiting for statements of charges that i stayed on jan. 29' feb.2 feb 3 feb 4
15. Februar 2014
Rated 5 out of 5 by lglobe Great way to finish a trip in Europe!
What a great way to end a trip in Europe!!!
This hotel is conveniently located next to the main terminal and you feel in a secluded area. This is not your common hotel. It is luxurious and the staff is amazingly responsive. If you ever have an early morning flight out of Malpensa airport, this is the place to stay.
24. Januar 2014
Rated 5 out of 5 by XYZABX January 2014
Extremely convenient; right in Terminal 1 and a very quick walk to the security clearance area and the gates when you are leaving. Request a room near the elevators to minimize the walking required. Used the day room service for a stop over; staff were accomodating of special requests and even allowed a stay beyond 6:00 pm due to a late departing flight.
16. Januar 2014
Rated 5 out of 5 by Amerigo Pleasant Surprise
Excellent room, location and club lounge. The lady that checked me in was outstanding. However, the check in line was long and there was so separate check in for starwood preferred.
1. Januar 2014
Rated 5 out of 5 by DCGuy2777 Best Airport Hotel
I've stayed in many hotels, this is one of the best airport properties. It is literally connected to the airport. There is a small Carrefour store in the terminal around the corner from the hotel.
I was able to check-in for my flight, go back to the hotel for breakfast, and not worry about missing my flight.
If you are flying out of Milan, I recommend this property.
16. Dezember 2013
Rated 5 out of 5 by Ian2013 This hotel is customized
for airport travelers in Milan.
12. Dezember 2013
Rated 5 out of 5 by Jeff fantastic stay next to the airport
An excellent place to stay the night before a flight. Clean, modern and quiet comfortable room. great restaurant as well.
9. Dezember 2013
Rated 5 out of 5 by Mark100 Better than expected
Most airport hotels are not places where we would choose to stay except for the convenience. The Malpensa Airport Sheraton was one of few exceptions.
24. November 2013
Rated 5 out of 5 by Mcfranki Location
Great location and excellent stopover
23. November 2013
Rated 5 out of 5 by ScottCT Great Accomodations & Staff was Great
The staff was great to work with and the room exceeded my expectations. My only two complaints are the signage in the airport could have been better (but that is the airport) to find the hotel and free Wi-Fi in the room would have been nice.
21. November 2013
Rated 5 out of 5 by supatight80 Best Airport Hotel so far....
What I like about this hotel is their club lounge....Full breakfast and REAL food after 6!
The diplomatic suite I was assigned to was HUGE as well...Just that if you're not a couple but more like friends or business associates, their is a lack of privacy in the bathroom.....
19. November 2013
Rated 5 out of 5 by eileenbf Very nice experience
This hotel is a great option for Malpensa. If you are a Platinum SPG member they really treat you well as the lounge is very well supplied, especially for breakfast. Couldn't be easier to get to a departing gate in the morning.
21. Oktober 2013
Rated 5 out of 5 by GussBasna Club Lounge
At the reception, when I was told that the Club lounge is open till 11:00 pm, I would have expected to find some petite bites available till 11:00. The beverage was available, but I was surprised that the food bar was cleared by 10:00 pm.
19. Oktober 2013
Rated 5 out of 5 by TubaCat BEST place to stay for that early morning flight out of Malpensa!
This was our second stay at the Sheraton Malpensa. Large, well appointed rooms. Helpful staff. But, most of all, the location of this hotel cannot be beat. Connected to Malpensa Airport, you simply need to walk next door and, presto, you are in the airport terminal. Highly recommended for early departures from or late arrivals to Malpensa. We will definitely return.
16. Oktober 2013
Rated 5 out of 5 by CarlaBaby Great with Limitations
We loved the hotel itself --the facilities, proximity to flight, car hire & road system -- and chose it as an easy way to catch up and repack after a week of trekking around the wine and lake country. Two things disappointed us:
1. There's no self-laundry and 24 hour turn around was not possible for our 7:00 am flight. We suggest a laundry room with big machines and dryers. The hotel has plenty of space.
2. Rooms aren't well sound-proofed. We heard noises all night, like people moving furniture above us. We didn't really sleep well at all -- the main purpose of our stay.
We did like everything else about the hotel. Hope you can fix those two very important aspects -- limitations to facilities.
15. Oktober 2013
Rated 5 out of 5 by ModaMadras Very comfortable stay near Malpensa
A pleasant surprise that is connected to the not so pleasant Malpensa airport. We stayed in a club room that was spacious and comfortable. The breakfast was a bit disappointing but the dinner at the restaurant was very good. It was very convenient to get to Terminal 1 from the hotel. We just rolled our bags to and from the terminal.
7. Oktober 2013
Rated 5 out of 5 by Pugger Great Traveler Location
We used this hotel as our last night of a three week European vacation. The plan was to have a comfortable place with good proximity to the airport to facilitate an easy morning and flight check-in. Mission Accomplished! The hotel is literally connected to the International terminal with about a five minute walk from hotel desk to airline check-in. And don't worry about plane noise. Very quiet and comfortable.
5. Oktober 2013
Rated 5 out of 5 by Huffy What a great Hotel
This was a very pleasant experience we were upgraded to a suite and what a room, it was the best we have had any where in the world. We will always treasure this experience even though we flew out the next morning. We wish the stay could have been longer. Many hanks to all staff and SPG
25. September 2013
Rated 5 out of 5 by stanotis convenience!
This hotel exceeded all expectations. Our room couldn't have been better. it seems like this hotel tried to anticipate travelers needs by providing quiet rooms with sun darkening shades and more toiletries than I have seen. I would highly recommend this hotel for a night before a flight or for catching up on some sleep upon arrival.
22. September 2013
Rated 5 out of 5 by beeper Exceeded expectations
We started our 3 week trip at this property and loved everything about it: staff, Club Floor food, fact it was in the airport, gym, staff and bed and quality of room. Stay there. You will love it, easy access to autostrada. We'll use it always when we fly to Milan and arrive late before heading to Milan. Easy outlet shopping in Serravalle and almost opposite freestanding Loro Piana outlet.
17. September 2013
Rated 5 out of 5 by Muffin89 Bed was comfortable and bathroom had all the amenities
Staff were accommodating, friendly, able to answer questions regarding flight check in, special SPG line helped with time element.
17. September 2013
Rated 5 out of 5 by JohnUSA Sheraton Malpensa
We wanted a nice hotel close to the airport. The Sheraton was connected to the terminal, and made for very easy walking transfer to the ticket counter. The food was good at the restaurant and bar.
4. September 2013
Rated 5 out of 5 by George107 Great Experience at Sheraton Malpensa
I booked a room at the Sheraton Malpensa for 8/30/13. Our flight arrived at the Milan Malpensa airport at around 6:45 am. Knowing that check-in was at 3:00 pm I had requested an early check-in, thinking they might let me check in around 12 noon. I went to the registration desk hoping to leave my bags with them. I was very pleasantly surprised when the reception clerk told me that my room wasn't ready, but they could have it ready by 8:00 am if I would care to wait.
Talk about dramatically exceeding my expectations. The staff was friendly, courteous and went out of their way to make my stay a pleasant one.
The express train into Milan is located adjacent to the hotel and is a 30 minute ride. Anyone visiting Milan should stay at the Sheraton Malpensa Hotel. It was a great experience
1. September 2013
Rated 5 out of 5 by Betty85 This Hotel is Pefect !
We stayed one night for an early flight the next day. It was comfortable, convenient, modern, nice bar and restaurant. The staff was helpful and pleasant.
30. August 2013
Rated 5 out of 5 by kjell A perfect place to be
Very easy an Nice rom an Wake up in the morning in a good mude.
29. August 2013
Rated 5 out of 5 by globetrotters A surprise for an airport hotel
The hotel is new and convenient. Right across the street from the airport terminal and right across from the train station for the train into Milan. We stayed there our first night to rest after the long flight. As platinum, we were upgraded to a lovely room and had a pass to the club. The club is very nice and has a tasty selection of food... the best food selection of any club we have experienced. Should one want food for the room without it being room service, there is a Carrefour right back in the terminal. I wouldn't suggest staying here for a Milan visit, however, a great place to stay when coming in or out of the MXP (Milan Malpensa) airport. Will stay in this hotel every time we fly in or out of the Milan airport.
26. August 2013
Rated 5 out of 5 by Lejr A Wonderful Night's Rest in a Luxurious Room
After a busy week in Croatia, we needed a place to recuperate before tackling Florence, so spent the night at this hotel before catching the train. The location cannot be beat for convenience to both air and rail travel: both are located adjacent to the hotel. We appreciated this after arriving on a late flight, exhausted and in need of relaxation. And so we were delighted to find in our room a bottle of champagne and arrangement of chocolates. The room amenities were plentiful and we could not have asked for anything more!
26. August 2013
Rated 5 out of 5 by EvgeniyS Hotel few steps from airport
Nice location with huge spaceful facilities for comfort stay for short-term period before or after departure
19. August 2013