Rated 5 out of 5 by Agritravler Great Location
The Toronto Sheraton Airport Hotel and Conference Centre is in the right location at the airport for connecting with both the airlines as well as major highways. There are plenty of great restaurants very close in addition to the wonderful restaurant on site at the hotel. Always enjoy my stay there. Usually parking is my only difficulty as many people park there for long-term trips. One recommendation I might have is to have the long-stay parking area separated from the overnight or short-term stay guests who do NOT need to park their car when they are going south for a holiday or other places longer term. It means those of us staying short-term often have to park a long way from the hotel, which in my opinion is not fair since so many cars sit there close to entrances, gathering snow covers, who are obviously owned by those not staying at the hotel at that particular moment in time.
Rated 5 out of 5 by mihall Friendly staff
Staff friendly, room was clean, however room service could have a little bit more variety, but the Sheraton was a lifesaver due to the ice storm, and thank you again for the prompt/friendly reservation service.
Rated 5 out of 5 by OectaTraveler Stay for business
Even though my meetings are not usually at this property I always try and stay here for the great service and room quality. Staff is always friendly and respectful
Rated 5 out of 5 by Wayne23 Good value
Hotel has always been a good choice especially on weekends when you can get some great deals. This stay was good overall. Room was clean but housekeeping did forget to remove a half-filled bottle of wine and wine glasses from the storage area where the coffee/glasses are stored. Beds comfortable, linen clean and pressed. Paid for Club floor but very slim pickings when we went to Lounge at about 7 in the evening. Cheese trays empty. No attendant available. Breakfast in the Lounge was a completely different experience. Excellent hostess and decent food offerings. Overall, a good stay. Rooms. as usual, very quiet - just the sound of jets overhead which, like rain, can lull you into sleep!.
Rated 5 out of 5 by BusinessGuyYEG Stay here all the time - great service
I would like to commend the management and staff at the Sheraton Toronto Airport (Dixon Rd.) Hotel and Conference Centre. I have been staying at this hotel at least once every three months for the past year and a half and have never once had any kind of a negative experience. Nothing but great things to say about the cleanliness, service and amenities.
Rated 5 out of 5 by Stewart8 Home away from home
I am a frequent traveller and go to Toronto at least a few times a month, and no matter where my meetings take me, I will always stay at this Sheraton. It isn't the newest hotel in the bunch, but by far it is the best!! The big differentiating point for this hotel is their incredible team. From the Reservation Manager Joseph who always accomodates my last minute request to the lovely and taleneted Annissa who always greets me with a hug and a smile at the front desk, to the countless support team like Orlando in the Executive Lounge and the entire Guest and Room Service Team, and you can't forget George and Andrew and the rest of the team at Olio, the restaurant in the hotel. They are all incredible and make me feel like I am always at home. No request is to big for this incredible team that make staying at this Hotel my favorite Country wide.
Rated 5 out of 5 by EcoCar2 Exceptional Service
I am always very pleased with my visit to this hotel. The staff are exceptional and are always very pleasant. The check in was quick and my visit to the lounge was excellent. Andrea and Orlando did an awesome job as host. They greeted guest with a smile and always asked if there was anything else they could do. These are model employees for SPG.
Rated 5 out of 5 by RBS53 My Stays
your staff at this hotel are excellent. from Anisia and Ann on the front desk, Michael the concierge and the gentleman in the club lounge, they always make the stay pleasant.