Rated 4.1 out of 5 by 978
reviewers.
Rated 5 out of 5 by DKUSTRA62 perfect again
First class all the way, staff go out of the way to take care of you
July 28, 2014
Rated 5 out of 5 by Roknok Pleasantly surprised
I was pleasantly surprised by this hotel - after reading some reviews. We stayed in the pyke St tower but our family were in other ( cant remember name)they stated that their room was more modern but I was happy with ours. The towels were a bit on the small side but the bedding was luxury. The $10.95 daily wifi was a bit excessive though. If you walked in off the street you could access it for free in the lounge but as a paying guest ( there for 5 nights too) I think it should be free or at least minimal charge
July 24, 2014
Rated 4 out of 5 by frequentseattletravels Great option when staying in downtown Seattle
Good rooms. Improved breakfast spread.
July 27, 2014
Rated 3 out of 5 by Gryphon Conference blues
We stayed at the Sheraton Seattle from July 19 to July 22. On Sunday, July 20, the maid service came late in the afternoon when it was inconvenient for us , did not return at all that day. Maid service was fine on Monday, July 21. We requested wake up calls for our first two mornings...calls never came with the result that I missed a session at our conference. We made several requests to guest services for a very early wake-up call for the morning of July 22 as we had early travel commitments. A member of staff came to look at the phone and assured us it was working...it wasn't and the wake-up call didn't come. We were seriously inconvenienced by this on our last morning there, an important one as we were travelling home and had train and flight reservations. Not a very satisfactory experience.
July 24, 2014
Rated 5 out of 5 by Decs2014 Simply Wonderful
The room was so clean and comfortable. The staff members were all so polite and helpful.
The location of the hotel was central to everything. We were able to shop, eat, and explore the sites and quickly go back to the hotel. Everything was within walking distance.
July 26, 2014
Rated 4 out of 5 by BillN Generous suites
The extraordinary size and functionality of suites in this hotel deserve special mention; the full bedroom in our Pike suite was complemented by a double-sized lounge room that included a sofa, several stuffed chairs, a large dining table, and wet bar with refrigerator. There was also a second full bath, so my wife and I never had any time conflicts getting ready for the day. One small fault: the bedroom had a superfluous door to the hallway which could have defeated one of the advantages of a suite, the added isolation from the hallway and its noise, but fortunately our neighbors were considerate during out five night stay. Loulay, an in-hotel modernist French bistro, serves interesting high quality food, reasonably priced.
July 20, 2014
Rated 5 out of 5 by saguaro Fun in Seattle
Thanks for the great rooms, good food and outstanding service. It's centrally located so that we have walking access to public transportation. These are reason's why we stay at the Sheraton.
July 25, 2014
Rated 1 out of 5 by yangster This hotel does not value SPG Platinum members
I try very hard to maintain platinum status with SPG every year. I've been a platinum member for the last 10 years. Most SPG hotels I stayed would recognize my loyalty and would have reserved at least a SPG level room w/o asking. This was not the case with the Sheraton Seattle.
I was assigned a regular room on the 19th floor (out of 35). I asked if there were SPG or higher level room...I was told immediately I have the highest level room available for the night (without looking at the computer)
I didn't feel the agent even tried to find another room me. I asked her politely again "would you please check if there is a SPG room available for a platinum member?" She responded with the same answer again, and then asked me for my platinum amenity selection.
I do not feel I am being valued as a platinum member at this hotel. I have another reservation to stay here again next week. I will have to find a new hotel now...I am very disappointed with Sheraton Seattle and rethinking the value of maintaining platinum status with SPG.
July 24, 2014
Rated 5 out of 5 by Conference258 Great hotel
The hotel and staff were great. Although I did not need my room much - if you want to take an afternoon nap - this might not work as cleaning didn't happen until after the noon hour and sometimes as late as 3:00
Oh and as a quick side note - this is one of the places I'd bring my own blow dryer.
July 23, 2014
Rated 4 out of 5 by Bobolicious Convenient location for conference attendees
This is a nice hotel. The lobby area is very nice and everything was functional in the clean guest rooms.
July 24, 2014
Rated 4 out of 5 by Jacqlyn40 Great For Conferences
Great for proximity to convention center for conferences and local attractions
July 24, 2014
Rated 5 out of 5 by Jimmy123456789 Hotel is great
Excellent staff, accomodations, location,value
July 24, 2014
Rated 5 out of 5 by snowball1812 Hotel is very comfortable and good location.
Really enjoyed the service and excellent location to everything down town.
July 24, 2014
Rated 3 out of 5 by Trish1957 Convenient location
The only negative thing to say would be that my room was not cleaned until 4:00-4:30 every day and we stayed for 6 days. We had to call twice to have someone come to clean it.
July 23, 2014
Rated 5 out of 5 by Mbierman services
This hotel was great. I loved the option to not have maid service
July 23, 2014
Rated 4 out of 5 by JDM12 Excellent!
Great location for this hotel. Enjoyed our time in Seattle.
July 23, 2014
Rated 4 out of 5 by Ron1944 Conference stay
Room and Staff were great. Towels were thin, cheap and not soft.
July 23, 2014
Rated 4 out of 5 by RellimD Options
I especially like the ability of having housekeeping optional.
July 23, 2014
Rated 4 out of 5 by Shiny This hotel is perfectly located
You are so close to pikes market, walking du
Instance to the space needle . Surrounded by shops and restaurants
July 22, 2014
Rated 5 out of 5 by NYMINUTE09 The hotel is in a great location
Sheraton Seattle is in a great location to the Pike Market, Convention Center, Shopping, and Seattle Center.
July 22, 2014
Rated 5 out of 5 by lulu777 good location
good location and nice accomodation
July 22, 2014
Rated 3 out of 5 by Maureen13 BAD SERVICE/GREEN OPTION
Disappointing - was asked to participate with the SPG "GREEN OPTION" - which was explained to me it was to save Energy by not changing out the linens/towels daily. Fine - this is a wonderful idea, I'm all for reducing the Carbon footprint, making my stay more eco-friendly. HOWEVER.... this turned into a tool by the hotel to NOT FURNISH SERVICE OF ANY KIND. I was rather upset and astonished that Sheraton/Seattle took this to mean they would not make the bed, clean the bathroom, nor remove the trash. This was NOT explained. NO SERVICE at a hotel is NOT a "Green Option", but rather a option to not provide service. This was unexpected. This was my third business SPG stay in 8 months, and by far the most disappointing. The hotel is beautiful, the front desk pleasant, the location superb. Who wants to stay at a hotel that will NOT provide basic housekeeping service? This should not have to be specially requested.
Because of this, ** I NEED TO RETHINK MY POTENTIAL STAY AT SPG FOR AN OCTOBER CONFERENCE **
July 21, 2014
Rated 5 out of 5 by HP14 Excellent but Someone is Smoking
I had my usual excellent experience at your property, but could smell cigarette smoke creeping into my room in the late evening. Not sure you could do anything about that but thought I would let you know someone is not respecting the law!
July 21, 2014
Rated 4 out of 5 by SeattleLover This hotel is conveniently located and offers a good guest experience
This hotel offers all the amenities required by a busy business traveller and provides a good guest experience. You are also able to enjoy the room undisturbed and contributed to environmental sustainability by selecting the "green" option.
July 21, 2014
Rated 4 out of 5 by LadySeattle27 Sheraton Seattle
Comfortable bed but no view. No vent in the restroom. Friendly staff.
July 21, 2014
Rated 5 out of 5 by Evathetraveler comfortable beds
We did alot of walking around the city and the beds were so comfortable! We couldn't wait to go to bed each night.
July 21, 2014
Rated 5 out of 5 by CarolinaEarl Jeff S.
Great Location, very close to the convention center
July 21, 2014
Rated 4 out of 5 by Wingtipflyer1 Nice downtown location
Very good hotel, clean, professional staff, & heart of downtown.
None of the Seattle hotels participate in latest SPG promotion. Thumbs down! I'm not someone on a summer cruise, I'm a businessperson who CHOSE your property/ brand. Please consider to join the promos next time.
July 19, 2014
Rated 3 out of 5 by Susanne26 A little disappointed.
We always look forward to our stay at the Sheraton in Seattle; however, this stay was a bit disappointing. We were put on a floor that must have been a smoking floor at one time and had a very stale odor. Getting off the elevator the carpet seemed dirty and there was a broken bench on its side in the hallway.
The room had a stale smoke smell as well. it was stuffy and the A/C unit made noise. Since we were only staying one night we decided to tough it out and didn't call to be placed in a different room.
Hoping this was a one time disappointment!
July 14, 2014
Rated 5 out of 5 by Peter072014 Comfortable and convenient
Ideal location downtown, easy access from freeway, splendid rooms with fully adjustable climate controls, wonderful bed, attentive service, efficient valet parking, friendly staff
July 19, 2014