Rated 5 out of 5 by gunny142 perfect
we knew this hotel was away form the action of key west,( Duval street) , but they have a shuttle that gets you to and from when you want. on site was a great pool and restaurant, we were able to get scooters delivered and staff was very accommodating , everything you need they have or can get, plus the beach is right across the street
3. Februar 2014
Rated 5 out of 5 by HighMaint1 Friendly and Helpful Staff!
We had a wonderful stay for my husband's 50's birthday celebration. The shuttle service picked us up from/to the airport and took us downtown. There is no need to rent a car!
The suite is spacious with large size bathroom, beautifuly decorated.
22. Januar 2014
Rated 5 out of 5 by RoFo Our Key West vacation
We had an enjoyable stay at the Sheraton. We spent a lot of time poolside and Carolyn was fantastic. She was very attentive to our needs. Also Brandon made sure we had everything we needed and checked on us constantly.
19. Januar 2014
Rated 5 out of 5 by pjean Great Hotel
Hotel was excellent all around -- nice surprise!
16. Januar 2014
Rated 5 out of 5 by RedLover This motel met our needs
This was our first time in Key West. This hotel met our needs. Hotel personnel were very accomodating.
12. Januar 2014
Rated 5 out of 5 by Coolfish1 Great Service
Our stay at the Sheration in Key West was all we wanted and needed it to be, and in fact, the staff went above and beyond. Our trip included driving to and from Orlando's airport, and on the return trip I realized I had left my telephone ear piece and charger in the room. I called, and the staff found the unit and offered to FEDEX it back to me at the earliest date. Great service and I so appreciated not having to buy a new one. Thanks!
29. Dezember 2013
Rated 5 out of 5 by Ray73 We'll be back !!!
This was our 1st visit to Key West & this hotel was by far the best Sheraton we've stayed in ever! We will be returning next year! I have to tell you, the beds are the most comfortable of any resort we stay at. Shuttle drivers to/from Duval St. were all friendly & helpful, as was the rest of the staff. The beach across the street was a big plus too!
12. Dezember 2013
Rated 5 out of 5 by Snowlovers Nice hotel
In my opinion, this hotel is conveniently located. It is right across the street from the beach and out of the busy/noisy Duval Street area which is nice for someone who doesn't do the nightlife scene. Food is mediocre and a bit pricey, but the upside is you can order room service or eat downstairs for the exact same price. We like the layout of the room and bathroom. The comfort of the bed was something to be desired- felt like I was sleeping on plywood. But I loved the comfort of the pillows- if only the bed was the same.
8. Dezember 2013
Rated 5 out of 5 by Kwluver Beautiful room
We only stayed one night but loved the suite. The rooms were large and well appointed. Bathroom was also large with a separate toilet room. Huge shower! Convenient free shuttle to Old Town and airport.
6. Dezember 2013
Rated 5 out of 5 by Lolds Home away from home!
This is only the second time in Key West and second time at the Sheraton Suites and we love it! Came for my birthday this time and the front desk acknowledged the special occasion and had a Key Lime pie waiting in my fridge! Shout out to Jonathan at the desk who checked us in, great attitude! Can't wait to return!
23. November 2013
Rated 5 out of 5 by Doug15205 Suites in Paradise
I have stayed at this hotel many times, and while always good, this visit was exceptional.
The bell/door staff was extremely helpful and friendly, and while my room was not yet ready when I arrived (I was early, 1PM) they sotred my bags, called me when the room was ready, and the bags were in my room upon my arrival.
One of the best pools on the island, with a hot tub, and a nice little bar. There are so many options on the island for breakfast, but if you don't want to go anywhere, the restaurant is really good too. They have some incredible views, and even the garden/pool views are worthy of the location. They accommodated my request for a late checkout since I have platinum status, and really everything was great. The beach is right across the street, and albeit a small one, it is well maintained, with sailboat, parasail, and volleyball available among the renewed habitat.
19. November 2013
Rated 5 out of 5 by gcschroeder Awesome amenities!
We enjoyed our stay. The shuttle services to the downtown part of the island was a great service. The hotel was nice and clean and we enjoyed the beach location!
11. November 2013
Rated 5 out of 5 by LSU1972 Perfect!
Everything was perfect from the sun-washed butter yellow and blue colors of the facility to the soft shower head soaking my head. We got the shuttle and ate in town four nights but we enjoyed breakfast with waitress, Anita, out over looking the pool. We had two days of 25+ mph winds but we just stayed by the pool and read. Special thanks to Audry at the front desk.
10. November 2013
Rated 5 out of 5 by EricFTL Exceeded expectations
I have stayed at this property 4 previous times. The property is perfectly located on the island. It is only the only beach in key west. The shuttle to the tourist area is perfect because parking is difficult. The pool area with hot tub is very nice. The landscaping and colors are true key west!
5. November 2013
Rated 5 out of 5 by Lucky3 This hotel has a fantastic staff
What brought my family and I to this hotel, was a death in the family.
Even though the staff did not know the circumstances as to why I was staying at the Sheraton Key West Suites, I was greeted with much friendliness.
I was very much impressed with the professionalism of all staff and the cleanliness of the hotel.
The pool area, I found it to be so clean and inviting.....the morning breakfast buffet was great, and so were the staff members.
During my stay at the hotel, I found all staff members, to be friendly and accommodating, whether they were from the front desk, restaurant, bar or pool area, or room attendants.
I would certainly recommend this hotel to friends and family.
4. November 2013
Rated 5 out of 5 by Pete741 Nice hotel
Lovely hotel and friendly staff.
4. November 2013
Rated 5 out of 5 by MATIDELI GREAT LOCATION,FRIENDLY STAFF!!
EVRYONE WAS FRIENDLY,EVEN THE CLEANING STAFF.QUALITY ROOMS AND THE FOOD WAS PRETTY GOOD AS WELL.THIS IS OUR SECOND STAY WITH THIS HOTEL.LOOKING FORWARD TO ANOTHER GETAWAY.
28. Oktober 2013
Rated 5 out of 5 by Nannybell Great Hotel, like a Condo
First time stay at this Hotel. Great location across street from beach. Very nice spacious rooms. Bedroom with nice comfy bed and living room with microwave, sink and fridge. Large bath room with big walk in shower. Shuttle takes you right to downtown every hour and picks you back up, sure beats finding parking downtown. Looking forward to my next stay at this great hotel. Landscaping at hotel beautiful. Very relaxing.
24. Oktober 2013
Rated 5 out of 5 by Stormchrissy Sheraton Key West Never Is Always Great!
We have been vacationing here for years and it keeps getting better each time we come. Great hotel, clean rooms where everything works, very well kept public areas and facilities and the staff is the best anywhere. The shuttle service is the best and most convenient on the island. Thanks for another great Key West vacation.
23. Oktober 2013
Rated 5 out of 5 by tobs Hotel was great
The hotel had a great shuttle system and it arrived and departed on schedule. Close to the beach
23. Oktober 2013
Rated 5 out of 5 by FM27 This hotel is convenient and comfortable
The hotel has a great location to the airport and beach. The hotel provides a schuttle to and from the Duvall Street music and nightlife scene. Good fitness room. The beds were very comfortable. We slept very well. The staff was helpful and courteous.
22. Oktober 2013
Rated 5 out of 5 by Festfolks Great
Great hotel on the quiet side of a crazy island.
21. Oktober 2013
Rated 5 out of 5 by MtGranny Sheraton, Key West: Don't Hesitate to stay here.
The greeting we received by the front desk was wonderful and refreshing after the long drive down the Keys. Entering the room we saw a lovely king suite with bright furnishings. The accessible bathroom was spacious and clean. It is considerate of the hotel to provide a small fridge, coffee area and wet sink. We freshened up and headed out to Duval St. This hotel is not too far nor too near the bustle of Duval. There is a shuttle into town that is probably handy, but we had a car. Warning: Parking is a misery in Key West. If you are handicapped you might find a meter or a designated handicapped spot IF YOU ARE LUCKY!
Here's the best part of our first day...the front desk knew we were celebrating a special anniversary...when we returned at night there was a card, champagne and chocolate covered strawberries for us. VERY THOUGHTFUL and welcoming. The bed is super comfy with pillows I want to own.
Stay here...cookies and lime punch, coffee in the lobby and friendly, helpful staff.
18. Oktober 2013
Rated 5 out of 5 by Vandie Excellent stay
No complaints. This is how it should be. We are in Miami at the Palms......just the opposite.
18. Oktober 2013
Rated 5 out of 5 by Radarboy Weekend Gateaway
Best hotel for Smathers Beach in Key West. Pool is great and the staff were wonderful. Jacuzzi was out of order though. Gym was great!
14. Oktober 2013
Rated 5 out of 5 by gracy735 This is a first class hotel
I really loved staying here. They provide shuttle service to downtown Key West every hour returning for the last shuttle at 11:15 pm. The cafe has really wonderful breakfasts at a reasonable price. The room was very nice and clean. I would definitely stay here again.
12. Oktober 2013
Rated 5 out of 5 by SteveP66 Exceeded Our High Expectations
The staff was wonderful and really went above and beyond to make our stay something to remember. The hotel is very nice and the shuttle service was great. Not having to drive/park in the old town area was a bonus and getting away from the action/craziness at the end of the night allowed us to rest up for the next day. Highly recommended!
29. September 2013
Rated 5 out of 5 by DWillie Always an Enjoyable Stay
I've stayed at this hotel approximately 30 times. I've always enjoyed my stay. Staff is great. Front Desk staff is very knowledgable abut the area, and alway wiling to assist.
25. September 2013
Rated 5 out of 5 by ZappingMemories Nice surprise, happy with our choice!
Our first trip to key west, and we spent lots of time online, reviewing our options, even had 4 different hotel reservations made. We eventually cancelled all and chose the Sheraton Suites. Warm cookies when we arrived!
The staff was helpful, friendly, and we took advantage of the free shuttle to old town. Lots of great suggestions, and having the beach walking distance across from hotel was icing on the cake for moonlight visits!
The room was bigger than expected and we loved the pool.
We visited our other hotel options and confirmed we picked the best! In short, our next visit to key west will be here again!
24. September 2013
Rated 5 out of 5 by Jzarra Great Hotel
The room was great except I had to defrost the freezer so the fridge would get cold. You need to get house keeping to pay attantion to the detale. I would stay again it was friendly and clean
10. September 2013