Sheraton Parsippany Hotel

  • 199 Smith Road
  • Parsippany,
  • New Jersey
  • 07054
  • United States
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Rated 3.8 out of 5 by 260 reviewers.
Rated 4 out of 5 by Serviceable room, outstanding service! My room was ok...it met my needs, was clean and had the standard amenities...but the staff..wow. From the front desk to the restaurant, absolutely perfect. I left my charging cable for me iPad...no problem. The front desk guys were more than happy to get one and have it sent to my room. I had questions on an entree or a beer...no problem. Thomas the bartender let me try what I wanted and helped make my selections. Everyone I encountered here had service down to a T. The hotel is fine...nothing that will surprise you good or bad, the people here will keep you coming back. March 27, 2014
Rated 5 out of 5 by Great hotel Sheraton Parsippany was the perfect venue for our Hindu/American wedding. Absolutely gorgeous and rooms and staff were outstanding. March 25, 2014
Rated 5 out of 5 by The Sheraton Parsippany is Wonderful The Sheraton Parsippany has become my home away from home, as I stay there for extended periods for work. I cannot praise the staff enough for being friendly, professional, and always willing to go the extra mile for anything I have ever asked for. In addition, the periodic Happy Hours for SPG members are great fun, and the latest one last week for St. Patrick's Day was particularly good. My compliments to the chef for the delicious Beef Stew, Veggie Shepherd's Pie and Champ! The local beer selections were also very tasty. March 14, 2014
Rated 5 out of 5 by This hotel has great features This hotel has great features April 14, 2014
Rated 4 out of 5 by Parsippany Sheraton This hotel would be perfect if the service were quicker. It seems like they are understaffed at the check-in desk and in the restaurant. They service is very slow and the food is over priced. April 13, 2014
Rated 1 out of 5 by Bartender was rude Couldnt drink a cup of coffee fro starbucks and eat in the bar. April 7, 2014
Rated 2 out of 5 by Sheraton Parsippany, NJ Although I checked in on Sunday night, it turned out on Monday morning that I wasn't checked in on the system. As a result I couldn't use the Internet Sunday evening. Came back on Monday evening and my room wasn't made up. Quality of breakfast is very poor compared to the numerous other hotels I stay in. When I checked out the folio I was emailed did not match the one given to me when I checked out. Still trying to sort this out as I have been overcharged by one night. Overall not a great stay. March 29, 2014
Rated 5 out of 5 by Kudos to the hotel staff; Hotel restaurant could use some work First, I want to say that the hotel staff is great. I had a particular situation this week where I did not have my iPhone charger, called guest services and Erin actually offered to let me use her personal phone charger for the week to which I could return it upon check out. I thought this was a great gesture of customer service and this little deed made a big impact for me. Second, I want to point out how much potential the hotel restaurant has. The first impression is great with the ambiance and TV's surrounding the dinning room making for a classy environment. However, the wait staff and food are very mediocre. It changes the mindset for nights when you do not want to go out to eat for a long dinner outside the hotel, but instead of staying and eating at the hotel restaurant, you go out to eat anyway because of some past experiences which did not live up to expectations. March 29, 2014
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