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Guests must be 21 years or older with photo identification to reserve a room.

Rated 3.5 out of 5 by 1041 reviewers.
Rated 4 out of 5 by Downtown Denver Sheraton Arrived around 3pm after driving 7 hours to be told our room was not ready, they said they were at capacity the night before... waited for 1 - 1/2 hours before our room was ready and all we got was they were sorry, so much for SPG recognition :-( August 26, 2012
Rated 4 out of 5 by Great Location! Great location for an extended business stay. The room was comfortable and clean. Wish that you didn't have to go down an elevator/escalator to reach the tower rooms. Great having the Yard House right there too. Can't wait to come back and visit. October 11, 2012
Rated 4 out of 5 by Great beds, endless hallways Be sure ask for a room in the vicinity of the elevators. There is only one set per floor and the hallways are endless if your room is in the far hallway. The bed was great and they offer a "Green Option" (no housekeeping) - very nice to see that. November 26, 2012
Rated 4 out of 5 by This hotel was good but internet very slow I really liked the hotel. The staff was very friendly and helpful but I was there for work and bought the most expensive wireless internet connection but it was very slow. If you depend on internet for work, might think twice on staying there. April 4, 2014
Rated 1 out of 5 by Horrible stay The staff treat you like you are a young punk their to cause problems. This use to be our regular place to go, but due to their new attitude toward their customers we will never return. Hotel is very clean except black mold substance in showers. January 3, 2013
Rated 4 out of 5 by Good Location, Convention Hotel My one night stay was fine. This place is on the older side and caters to conventions, so individual travelers can get lost in the shuffle. But still a good place with fine service. Room was a little on the small side. Location was great for me. April 7, 2013
Rated 4 out of 5 by Problems 1)Door out of plumb so stuck when trying to open or close. 2)TV remote almost worthless, buttons had to be pushed too hard & still not working 3)Room not vacuumed between previous renter 4)No sweetners or creamers when checked into room May 24, 2014
Rated 4 out of 5 by Parts Were Great I was there for a pretty large conference. My company was sponsoring the event. The banquet staff & food was excellent. The meeting coordinators were great. I was very disappointed in the lobby restaurant however. On my departure morning I dined at breakfast time by myself. I was placed in the absolute very back corner of a large open space. It was actually funny seeing all the single people sitting around the outside edge of the dining room. My waiter was inattentive. I asked for something and never received it. He finally showed up after I had finished my meal. The lady sitting next to me requested some brown sugar for her oatmeal. Not a difficult request. The waiter (same one) just looked over toward the buffet and told her he did not see any. I was mad for her and told the waiter to go ask the chef for the brown sugar. It was amazing how unhelpful he was. They call this a “service” industry?? By the way...there was not a manager stationed at the front of the restaurant (perhaps another problem) or I would have said something to him/her. May 7, 2012
Rated 5 out of 5 by Company meeting Our company held our NSM for 5 days and the hotel and the staff were amazing, the rooms were comfortable, a little outdated but comfy. the food was really good and they catered to all our needs, breakfast, snacks, lunch and dinner. Great Job! February 10, 2014
Rated 5 out of 5 by Downtown Denver perfection Downtown Denver is beautiful and the downtown Denver Sheraton fits seamlessly into the beauty - The lobby is perfect, not overstated but elegant - The beds are heavenly - The staff and management exude competence and make the stay so pleasant August 22, 2012
Rated 1 out of 5 by Throwback to the 1960's I have always expected Sheraton Hotels to be exceptional ibn service and facilities. Although, I did find your staff exceptional well trainned in customer service, your facilities lacked the luster and confort expected from a Sheraton Hotel. October 31, 2013
Rated 5 out of 5 by Great Stay!! What a great Hotel!! Location is right in the heart of Downtown Denver, easy access to just about everything!! Staff were very friendly and helpful. Very clean rooms with a great view of downtown. We can't wait to come back for another stay. December 16, 2011
Rated 5 out of 5 by This hotel is located in the best place. We were in Denver for 3 days. We never had to worry about staff or others around. I am always happy to be able to walk everywhere instead of having to take a taxi. There were so many things to see & do right in there area. Would stay again!! May 7, 2013
Rated 5 out of 5 by Great stay I enjoyed a great stay here. The room was clean and comfortable and the staff was great! Very helpful! I was very well rested even though I had trouble falling asleep because once I fell asleep the bed was so comfortable I got a good sleep. January 26, 2014
Rated 4 out of 5 by Good Hotel for business Just spent 3 days at Denver Sheraton. Great location for working at convention center. Plenty of activities / Restaurant's / and Nightlife within walking distance. Hotel staff will gladly help with any other transportation needs. June 4, 2014
Rated 1 out of 5 by would not use Sherton Again Overall lacking in customer sevice, front desk staff did do a good job. The restraunt and bell staff are happier talking to each other, than trying to deliver customer service. For the price their should have been higher standards in place. July 30, 2012
Rated 4 out of 5 by Very nice hotel We enjoyed our stay but we booked the room for 4 and it was set up for 2 as far as towels, cups, coffee. We did not enjoy the alarms going off 4 times during the evening. Made it very hard for sleeping late into the night and early morning. January 1, 2013
Rated 5 out of 5 by Business travel Excellent staff, wonderful room, great location. Could not imagine a better hotel. September 15, 2014
Rated 5 out of 5 by Stay-cation to Denver Location was excellent! Staff was helpful and friendly. Room was clean and comfortable. The bed was a little worn, but did not hinder a good nights sleep. August 24, 2014
Rated 1 out of 5 by stuffy rooms, uncomfortable bedding They do not use fitted sheets and the sheets they do use are too small for the beds. They do not even tuck in at the bottom of the mattress. Temperature control of room is very unsatisfactory. Basically I was unable to sleep either night. October 7, 2013
Rated 3 out of 5 by ok and close to convention center very average hotel - surprised by the layout of the room very awkward. room was clean but did not feel upscale for a Sheraton. Slightly disappointed overall. No room service per front desk although there were food trays in hall. May 29, 2014
Rated 4 out of 5 by Great staff The front desk staff and the valets cannot be beat! They gave great suggestions for restaurants, things to see and do, and directions. And everyone had a smile on their face. And of course, the beds are soooo comfortable. June 20, 2014
Rated 4 out of 5 by Pleasant, though short, stay in Denver I was only at the Sheraton Denver Downtown Hotel for one night, but it was a pleasant experience. The staff was very friendly and the hotel is centrally located with plenty of restaurant and entertainment options within walking distance. September 13, 2013
Rated 5 out of 5 by Great Hotel Very nice hotel to stay at. Extremely clean and comfortable. On the corner of 16th steet mall so everything you could possibly want is right there. So if you are looking to stay in Denver I highly recommend the Sheraton Downtown Denver!! August 14, 2012
Rated 1 out of 5 by Lackluster Service The front desk needs work. Desperately. Over three days and two rooms the front desk never once answered a phone call. I am also still waiting for my folio. Seems a mountain too high to get it emailed. Maybe somebody there reads this? October 22, 2012
Rated 5 out of 5 by Excellent Choice in Denver The hotel is very well located around the 16th street where there is plenty to do and visit. The staff gave me an excellent service. Unfortunately, the Hotel does not provide with airport shuttle which is a pitty when arriving late. August 12, 2013
Rated 5 out of 5 by Everything was great Had a chance to stay for 4 nights and I loved it. Very well located and comfortable with all the facilities. The only thing I never understand is why hotels in lower ranges have internet for free and this top end hotels charge for it. May 6, 2013
Rated 3 out of 5 by Stayed for a Conference The conference facilities were very nice, they could have been larger for the specific conference I was attending. THe Suite was nice and large, very small bathroom however, too small. One person could barely turn around inside of it. September 13, 2013
Rated 2 out of 5 by Mediocre Experience 1. Long line at check-in 2. Room smelled like mold 3. In Room Dining did not pick up after 25+ rings 2x 4. Valet upon departure was a mess 5. Out of brown sugar in club b-fast.. Need to just go get more when a guest asks. June 9, 2014
Rated 5 out of 5 by Fabulous Very nice! Close to a lot of restaurants and shopping. Restaurant at hotel was very good also and the full service bar was also very nice. Hotel staff very friendly. August 15, 2014
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