Rated 5 out of 5 by mrF1 Great stay
Fantastic location on river. Lots to see and easy access to river taxis etc so all sites accessible. great hotel for family holiday. Staff very friendly
30. Januar 2014
Rated 5 out of 5 by carlos40 carlos40
Very exiting place. Especially the view on the river with its enormous traffic.
28. Januar 2014
Rated 5 out of 5 by 2014T Good Service
The team gave us very good attention for our Global Conference and everyone was very pleasant, friendly and welcoming.
27. Januar 2014
Rated 5 out of 5 by Martin54 Excellent
Smooth and easy check-in, nice stay, good accomodation and venue, easy check-out, good service - all in all an excellent experience. I will come back.
27. Januar 2014
Rated 5 out of 5 by Tomas8 A hotel with great location
Very friendly staff convenient transfer to the skytrail with the shuttle boat.
Probably the best pool area on Bangkok
26. Januar 2014
Rated 5 out of 5 by jftravelshusky Sheraton Towers Upgrade
This splendid hotel is situated on the Chao Phraya riverbank and connected to the River City shopping centre.
The shopping centre is not quite what you might expect, the upper levels are mostly antique shops, but the ground floor has a variety of shops, bars, cafes, wash rooms etc. This is not an all day shopping trip, but nice to be attached to the hotel.
In advance of our arrival, we had asked to upgrade our room as the cost of doing this was around £12 sterling per night. On checking in we were met by Nimit the hotel concierge who knew of our request to upgrade our room and explained that there was a further upgrade to the Sheraton Towers and Lounge rooms which occupy the top 2 levels of the hotel, of which all have a river view. We were staying for 7 nights and were on a budget, but as it was our anniversary decided to splash out and enjoy the experience. It cost us roughly £450, but for this look what you get in the Tower Rooms:
Top floor (28th) , unobstructed panorama view of the river
Very large room with excellent facilities, robes, slippers, 6 bottles of water daily, mini bar (this is at an extra charge), fresh fruit daily, a housekeeper will visit around 5-6pm daily and enquire if you need any further assistance or toiletries, he also presented us with an orchid on each visit
Shoe shine service
Free local phone calls, free fax service, free internet and 1 hour per day use of the business centre
Laundry 3 pieces each per day (when you get it back, its packed in such a way, that you would think you had just bought it from a shop)
The Towers Lounge:
Access to the Towers Lounge on the 27th floor, excellent choice of self service breakfast, some items cooked to order (7-10 am)
Optional choice of an American breakfast at Feast restaurant on the ground floor, this has an amazing selection of food, but is very busy and not as intimate as the Towers Lounge
Afternoon tea again with an excellent choice of pastries, cakes, biscuits etc (2-4 pm)
Cocktails and hors d'oeuvres (5.30-8 pm) this included local beers, spirits, wine, cocktails, soft drinks and a selection of all types of cooked foods and salads, desserts, we found this food selection so adequate that we did not need to dine out at night
All this and more was included in our upgrade and is all part of the package at no extra cost, if you can afford the extra £50-60 per night, we would highly recommend it and it is such a lovely experience and made our stay so special that we didn't want to go home back to the UK.
The staff in the Towers Lounge were very attentive but not persistent, polite and professional, nothing seemed to much trouble for them, it was one of the best service experiences in a restaurant that we have had
The complimentary shuttle boat runs a regular service to the pier Saphan Taksin, where you can catch the skytrain to various destinations.
The shuttle is very plush and clean and on the return journey from Saphan Taksin to the hotel, we received an ice cold flannel to refresh ourselves with and a cold sealed cup of water, which was a lovely touch and most welcome after a hard days sightseeing/shopping etc.
The hotel has 2 pools with complimentary towels, the lower pool has a bar with stools in the water, the upper one overlooks the river with waiter service, which is the one we used. This pool if you are not a good swimmer is very deep at one end if I remember rightly is 10 feet deep.
There are several shops within the hotel, selling jewellery, clothing with a tailored option, gift shops and the sightseeing tour shop for booked tours, this caters for all types of tour choices.
We found all the staff we came across, very helpful and professional with little or no language problems.
There is a lovely bar on the ground floor, just off the reception area, which also provides bar snacks with drinks and also has a bar menu for food.
If you wish to sample something more local, just head out of reception and you are more or less in amongst the locals and shops, but be aware you might initially get pestered by taxi and tuk-tuk drivers, although non were aggressive. We used the 7-Eleven shop up the road for snacks as it had a larger selection of food/snacks than the kiosk in the hotel.
Overall we thought the hotel was outstanding, we would definitely stay there again and recommend it, for its location, service and friendliness.
26. Januar 2014
Rated 5 out of 5 by Rbst Simply de best.
Really liked the service and hospitality. I would recommend to stay and enjoy with the fullest.
26. Januar 2014
Rated 5 out of 5 by Ethane Retired
We were very happy with all aspects of our brief stay
The key happiness for my wife was the availability of a shower and bath tub. For an older person with a bad knee not having to step over the side of the bath tub is very much appreciated
25. Januar 2014
Rated 5 out of 5 by Svenning Everything you'll need
This is the ideal place for your expierences in Bangkok
22. Januar 2014
Rated 5 out of 5 by Robinson88 Wonderful staff
All the staff were very friendly and helpful. Their English was impressive. One person, Nimit, recognized me after two days and engaged me in conversation to make me feel recognized and important. Their smiles are contagious.
21. Januar 2014
Rated 5 out of 5 by Moonoo great event location
We had our annual sales kick off at the Royal Orchid Sheraton. It's a perfect location for an event like this. Good congress halls, nice guest rooms, catering was perfect. Good to have free water bottles in the room. I only wished that the room had a window that could open, the airconditiond air in the room was very dry.
Also great to relax at the poolside, or have a drink at the bar.
20. Januar 2014
Rated 5 out of 5 by Jonnymadness Great View
Great view, Great room, Great boat ride service.
15. Januar 2014
Rated 5 out of 5 by moo62 Love this hotel
One of the best hotels in Bangkok, with a great wiev and great service
9. Januar 2014
Rated 5 out of 5 by Patty2222 December stay
Stayed 5 days in December 2013. This is a very nice hotel in a good location. Staff were very attentive and professional. Upgraded to Club level. Had breakfast and evening appetizers each day in the Club Lounge. Food was very good, well presented and changed enough each day so as to not be boring. Service was very good. Nice views from the Club Lounge with a relaxing atmosphere. Hotel itself has a nice lobby with a nice assortment of restaurants. Staff helpful. Our room was attractive with a nice view of the river and city. Near a variety of outside restaurants and access to local sights.
8. Januar 2014
Rated 5 out of 5 by Hood70 Great place to stay in Bangkok
First time to Bangkok, totally happy with this hotel. I have pretty high standards and this one met them all. Clean, love people, great food, awesome NEw YEArs Eve celebration. Thank you!
4. Januar 2014
Rated 5 out of 5 by Family2013Dec This hotel is great, very thoughtful
This hotel is great to stay, very thoughtful that make the guest fill like at home.
28. Dezember 2013
Rated 5 out of 5 by Sabai101 Location location location
Royal Orchid Bangkok is a great place to stay in Bangkok. All the best you expect from Sheraton and a wonderful view of the Chao Phraya river.
23. Dezember 2013
Rated 5 out of 5 by Davidchicago123 Great stay
Great hotel. Will stay again
10. Dezember 2013
Rated 5 out of 5 by MadibaVive Very confortable and very profesional
Very confortable facilities, with the support of a very qualified and kind staff
9. Dezember 2013
Rated 5 out of 5 by Robin1999 Pure Luxury
This hotel was completely amazing and unforgettable. The hotel sits on the river in Bangkok, where my daughter and I enjoyed a delicious buffet dinner outside, watching the boats come and go from the pier. There is an attached shopping mall, wonderful jewelry stores, two beautiful swimming pools, one with swim-up pool bar, the other with river view. The staff were incredible and treated us with nothing but respect and assistance with any issue. Completely exceeded my expectations and I will definitly return. Be sure to check with concierge for appropriate pricing to pay taxi/tuk-tuk drivers as its easy to get ripped off!
6. Dezember 2013
Rated 5 out of 5 by David40 Bangkok
Great Hotel. Stayed in a club room. Staff a little confusing in regards to what amenities for gold and internet service in the room. Also a bit of confusion because we had our kids there.
2. Dezember 2013
Rated 5 out of 5 by Araujo Superior service
SPG platinum recognition from hotel. We hired car hotel car from airport to hotel and for another 3 hours tour in Bangkok. Staff from club lounge, drivers, concierge, and restaurants were very kind and helpful. Definitely recommend this hotel if you are looking for a quiet place.
18. November 2013
Rated 5 out of 5 by tusenkatts Fascinating River View
This is our favorite hotel in Bangkok and one of our favorites worldwide. Welcome is always warm, beds are not as soft as in the USA but some of the most comfortable in Asia. All rooms have a river view and one wall is all glass so you can watch the river traffic. While there is a spa at the hotel, there are local Thai massage places just a block or two away. We prefer the regular rooms to the executive rooms, more spacious but no bathtub
11. November 2013
Rated 5 out of 5 by Bebe23 Riverviews
Love the river views from this hotel, I watched the world go by on this very interesting river.. Second stay and will be back again.
11. November 2013
Rated 5 out of 5 by Reg123 Wecoming
Location great staff wonderful Real Thai warmth. Will be back
3. November 2013
Rated 5 out of 5 by may115 it's a great experience to stay here
this hotel is near by boat station,the traffic is very convenient. the staff very helpful and kindly, the room was good view.
29. Oktober 2013
Rated 5 out of 5 by Sarah68 Beautiful hotel with fantastic location
I would highly recommend staying at this beautiful hotel which has great rooms overlooking the river. The rooms are very spacious and there are two lovely swimming pools. The breakfast is great and the staff are extremely helpful and friendly. Great place!
28. Oktober 2013
Rated 5 out of 5 by Muppetts Hotel Experience
On the 2 occasions we stayed to break our journey we found the hotel staff went out of their way to assist us with very early departures. The bar & dinning room people were incredable and the seafood buffet was brilliant. All the food tasted fresh & was flaversom. The hole atmosfere was elegant & relaxing with good entertainment. The cocierge departments actions for our protection with Taxis to go outside the hotel was reassuring. Thank you Thailand Shereton
26. Oktober 2013
Rated 5 out of 5 by dechangsg Great stay!
Comfortable room, good sleep at night... what else could anyone ask? Kudos!
25. Oktober 2013
Rated 5 out of 5 by Henkcbx upgrade to the towerrooms
On arrival we were asked if we wanted an upgrade to the tower , we accepted the offer , and we were happy we did , free laundry , free cocktail's and snacks . we asked for the air conditioner temp to be adjusted it was 21C inside the room.
Asked this after the first night at the desk.
Sleeping was not a problem in the cold but you could not sit for a long period in the room....
we enjoyed our stay and the view from room 2703
17. Oktober 2013