Rated 5 out of 5 by MACH Great Lisbon view from the Terrace restaurant
As always, it is my home away from home.
19. Dezember 2012
Rated 5 out of 5 by DTKiwi Simply brilliant!
Rooms and the facilities we used where amazing!!!! Modern, tasteful and elegant. I have no doubt that the Spa component which due to business commitments we were unable to visit, would also have met the same very high standards we experienced in your hotel.
All staff were very helpful and did not hesitate to go the extra mile to help us with a couple of issues faced while there.
17. Dezember 2012
Rated 5 out of 5 by Travelalot33 Good service, great views, and "Plat Friendly"
Received good service from staff. Staff spoke great English. "Plat Friendly" with good benefits for Platinum guests. Staff helpful and patient with our questions and needs. Hotel right next to Metro stop and stop for several buses. Great view from Club Lounge and from our room. Good food in Club Lounge.
13. Dezember 2012
Rated 5 out of 5 by mim50 Great place as usual
It is always great to go back to the Sheraton Lisboa: from greeting you to room accommodation facility, top floor bar/ restaurant & fitness: really a warm and professional place to go back.
2. Dezember 2012
Rated 5 out of 5 by Anon75757 Great hotel, great service
We stayed at the Lisboa Sheraton for two nights, and really enjoyed our stay. The room was spacious and comfortable. The front desk manager (Jose) was a huge help in getting things set up for us, and Maria (in the club lounge) was very helpful and friendly. We look forward to returning!
27. November 2012
Rated 5 out of 5 by 02PR60 Sheraton GRAND
This Sheraton has earned the special title "Sheraton Grand" in my estimation because of the exceptional personal service and hospitality that was generously shared with me during my two recent visits while on a tour of Portugal. Nothing could be finer, from the regal welcomes by the Doorman, the Bellmen, Reception and Restaurant to the courtesy by the Executive Lounge Hostess, Management's welcome,, too was extra-ordinary. Just wish you were closer to my home.
26. November 2012
Rated 5 out of 5 by david3729 Friendly and Helpful Staff
Looks and feels just any any International Sheraton, which is fine. What distinguished this hotel is the quality and helpfulness of the staff. So many people on the front desk were memorable because of how helpful and friendly they were: Mr. Magellan (I forget his first name), Anna, Claudia, Pedro, Andre, Antonio not only were very responsive, but were personable in a way that made us feel more comfortable regardless of the context for our question or request. Both concierges (Mr. Gomes and another older gentleman) were also marvelous, especially when we needed special services.
18. November 2012
Rated 5 out of 5 by gold great, cool, hip hotel
lovely rooms, great club lounge. We were there for the 40th anniversary party and got invited to the reception. the staff is outstanding
16. November 2012
Rated 5 out of 5 by DosSantos Very pleasant choice
It is a five start property that lives up to it (both in service provided and price). We had an extended stay (7 nights) and thought perhaps we could have had a better deal overall. But in the end, the price was worth it because we were not disappointed with the location and service.
Rooms are spacious and modern and we were fortunate to have views of the city. We found the location to be just perfect since we didn't want to be right at the heart of the historic district. If you're up for walking you can get to the city center by Avenida Liberdade: we walked from the hotel all the way down to the center of the historic area and it was pleasant. But nothing is too far by taxi, not even Parque das Nações.
The staff was incredibly friendly and attentive. Great concierge services with actual good tips that are not "tourist traps".
The only thing that was a little disappointing to us was the small choice of food throughout the day in the Club Lounge and a reasonable breakfast buffet (even the one on the lobby).
Other than that, the property is lovely and the staff really helpful.
15. November 2012
Rated 5 out of 5 by Nero Great view - great room
It ist nice to stay at this hotel and have Lisboa 's famous bridge and monument to look at. Staff is friendly and helpful , Spa elegant I had a very good treatment -rooms have a modern and pleasing atmosphere and much comfort. Great bathrooms!
15. November 2012
Rated 5 out of 5 by Plk7 Great stay!
Hotel is lovely and staff was helpful. Good location excellent views and very comfortable stay. Although blackout shades are so good u may never wake up!
7. November 2012
Rated 5 out of 5 by Emmy12 Amazing view, facilities and perfect location
High floor rooms have an amazing view over the city. Bathrooms are great and room is very clean. Staff is extremely friendly and helpful.
27. Oktober 2012
Rated 5 out of 5 by DW190 Excellent stay with great service
Excellent from beginning. I got in early, and room wasn't ready, but hotel had nice spa where I could get cleaned up and changed for free.
Room was very nice, and club lounge staff were attentive.
Good recommendations on dinners and places to go out.
Staff very helpful when running late to check out and head to airport. All in all an excellent stay and I definitely recommend. Also in a very good location.
21. Oktober 2012
Rated 5 out of 5 by SlopeS Wonderful first stay
This was my first at a Sheraton that I can recall.
2. Oktober 2012
Rated 5 out of 5 by ThomasF Great Expectations
My wife & I loved everything about this property. All of the personnel were gracious,extremely helpful & welcoming.
28. September 2012
Rated 5 out of 5 by Ciaobellissimo A Great Night's Sleep
This hotel has been beautifully renovated and the rooms are sleek, spacious and comfortable. All the quality and service you would expect from Sheraton and more.
26. September 2012
Rated 5 out of 5 by Carlacars An SPG Hidden Treasure
I wasn't sure from the info on the website whether we'd want to stay at the Sheraton Lisboa, but as soon as we arrived we knew is was one of SPG's hidden treasurers. Everyone was cordial, friendly, helpful. The room (suite) was magnificent and confortable, with a view of the Tejo River. It's close to the Metro (subway) and the Sightsee Lisbon tour buses, with taxis right outside the door. I can't wait to return.
20. September 2012
Rated 5 out of 5 by Whippetgirls Fantastic
Probably the best Sheraton we have ever stayed in.
19. September 2012
Rated 5 out of 5 by John238 No Surprises
Still the same sheraton, accomodation and services + convinient location. No doubt I'll come back
10. September 2012
Rated 5 out of 5 by riyadh great location
This hotel is very well situated ,just a five minute walk to the main Avenue of Lisbon.Front desk were very friendly and welcoming .The bar and restaurant on the top floor give the most spectacular views over Lisbon.Our overall experience was the best we have had in Portugal,we will certainly stay there each time we are in Lisbon .
My one slight negative comment would be about the coffee amenities in the room,the paper cups provided are not in keeping with the standard of the hotel.
8. September 2012
Rated 5 out of 5 by PatK Great hotel
Excellent hotel, with quality rooms, pleasant atmosphere, and friendly staff. Armando at the concierge desk is great, helped us with many dining reservations and bullfighting tickets. Definitely recommend staying at this hotel, restaurant on top floor has great views of the city. Only minor problem, hotel is just outside the main city center. But, several metro stops within a block or two.
10. August 2012
Rated 5 out of 5 This hotel is extremely comfortable.
Ended our 2 week vacation in Portugal in Lisbon. We stayed 2 nights at the Sheraton Lisboa. The hotel was extremely comfortable and the staff friendly.
9. August 2012
Rated 5 out of 5 by BarcelonaDani This hotel has own secret
It was my first stay in Portugal and i have to say I made a good choice to stay in Sheraton. The hotel is very classy and the staff make this hotel running. Thank you for making my stay so nice and pleasant. Especially thank you to Joana and Felippe from Upstairs bar, they took such a good care of me.
22. Juli 2012
Rated 5 out of 5 by RGallagher Wonderful Stay and Service
First time being in Lisbon and could not feel more welcome and comfortable. Staff was very accomodating and friendly and room was great!
30. Juni 2012
Rated 5 out of 5 by New2Lisbon Home away from home
For my first visit to Portugal I could not have been happier with the hotel amenities, staff friendliness and helpfulness, and comfort. My SPG status was recognized and I enjoyed the additional benefits of the Club Lounge which made the visit complete.
24. Juni 2012
Rated 5 out of 5 by TheMechanic Don't stay anywhere else!
I travel all over the world and live in hotels. This one was by far one of the best. I love the feel and comfort. The spa area is OUTSTANDING! After a long flight and a previous bad hotel stay, I was immediately relaxed in this property. All I can say to the staff is THANK YOU. I almost didn't want to leave the hotel to go sightseeing. :)
16. Juni 2012
Rated 5 out of 5 by GH01 Very nice stay
A very nice hotel in a good location.
7. Juni 2012
Rated 5 out of 5 by AJB46 Top Notch Sheraton
I have been staying at Sheratons around the world for more than 10 years now. This one is in the top 5 for sure. Not only is the property itself in great shape, but the rooms are comfortable, spacious and quiet and the staff is outstanding. The spa is also way above average. I was extremely jet lagged when I arrived at the hotel (coming from LA) and so the comfort and convenience of the hotel was much appreciated. I would absolutely stay here again when visiting Lisbon.
11. Mai 2012
Rated 5 out of 5 by ABS13 Great Hotel
Stayed here with family for a couple of nights. Very recent renovation. Rooms and public spaces all very modern and clean. Excellent service from staff - even accommodated an early check-in for adjoining rooms (I am platinum). Location is very central, although it is a short taxi ride t(or long walk) o the tourist district.
25. April 2012
Rated 5 out of 5 by Vmillet This hotel has a great concierge team
They did a superb job in assisting us during our trip to Lisbon
22. April 2012