Rated 5 out of 5 by SirRandy Comfort & Central Location
We were generously moved into a city view room w/a balcony (partial ocean view) and loved the room. The housekeeping staff were always on time and kept the room neat, clean & tidy! Lobby and pool area showed signs of age, but I still found it comfortable. Staff were extremely friendly and accommodating. There was an adjoining room with a door separating. The only thing I noticed that when the neighbors got loud, you could hear them. I'm sure they could here us as well! Happy to do a return stay. Also, I usually join 24 Hr Fitness for a week, but found that I could do my daily exercise regimen in the Fitness Center on the 2nd Floor. Would love to have more fitness gear (foam roller, yoga mats).
16. August 2012
Rated 5 out of 5 Great Hotel/Great Staff/Great Experience
The staff was extremely friendly and helpful. The rooms were clean and the bed very comfortable. I would return to this hotel any time I return to Oahu.
16. Juli 2012
Rated 5 out of 5 by nbecace Great place to stay!
My wife and I stayed at this hotel 7/8/12 - 7/13/12. Check in and check out were quick for us. The location of the hotel was perfect for us. The rooms were very clean, pillows and bed were comfortable and housekeeping was quick with cleaning our room every morning. Anytime we had a question or concern the staff was prompt to help us out. We appreciated the complimentary bottle of champagne and the additional complimentary free drinks at the bar. We took advantage of the tours/activity desk and those guys (Guy & I forgot the other person's name) were very helpful. Kudos to this hotel and the staff.
15. Juli 2012
Rated 5 out of 5 by rlmko08 Great Stay!
I was a little disappoint that I couldn't get a hotel on Kalakaua but Princess Kaiulani is very close to Kalakaua. The location is great. We had a room right above the swimming pool. The bed was comfortable. They even brought up a roll away and that was just as comfortable. No springy coils. The Pikake Terrace Buffet was excellent. If you're staying at the hotel and your child is under 12 they eat free with each paying adult. What a great deal and they had live entertainment nightly. Wish I could stay longer but it was a very busy time so we had to check out and go to another hotel.
9. Juli 2012
Rated 5 out of 5 by TexasSandy GREAT LOCATION
When we initially saw our room, we were a little disappointed in the small size, and considered an upgrade. Since the hotel was full and no upgrades were available, we decided to make the best of it. Turns out that the excellent location of the hotel, and the value for the money we paid for our vacation package through American Airlines vacations made it the best vacation we could have asked for. Absolutely pleased with the accommodations and location.
7. Juli 2012
Rated 5 out of 5 by Jules Wonderful as usual
Once again a lovely stay. I have stayed at this hotel many times since 1992 and to me it just feels like home. The staff as usual were wonderful and helpful and tried to solve any problem that I had with a smile. Special thanks goes to Sharen on Reception and Tommy on the Tours & Activity desk. I look forward to being able to stay again at the hotel
27. Juni 2012
Rated 5 out of 5 by JLamar Great
Incredible location, great beds and bedding, and a helpful and friendly staff. Excellent hotel for the price paid.
25. Juni 2012
Rated 5 out of 5 by EKalei Home Away From Home
Gorgeous Hotel and Great Location.... The Staff Was Friendly and Knowledgeable, and The Sheraton Princess Kaiulani Offers Cultural Demonstrations, Allowing Guests The Oppurtuntiy to Get a Tatse of The Real Hawaii. The Rooms are Very Clean and Comfortable. Everything About The Hotel and The Staff is Outstanding.
10. Mai 2012
Rated 5 out of 5 by Jimmy Good value for the money
Got upgrade to a great room as recognition for plats SPG member.
Breakfast buffet can be a bit better though.
5. Mai 2012
Rated 5 out of 5 by Campos64 Wonderful Holiday Experience
This hotel has such a special feel.
Sitting on the balcony overlooking Waikiki or listening to music beside the pool - you can feel yourself relax from the time you enter the lobby!
Fantastic value for money.
My family always stay here but this was my first stay, and the hotel lived up to the recommendation.
1. Januar 2012
Rated 5 out of 5 by Greenthumb Hidden Treasure
Surprisingly, we found our room in the Princess Wing to not only have a pool view but an ocean view. The room was clean, beds were extremely comfortable and there was more than enough storage for 3 travelers for a 9 night stay. The balcony was great place to enjoy the nightly music as was the Pikake Terrace where the 35% discount on food was appreciated. The daily resort fee covered our parking, free bottled waters, wi-fi, phone calls and even beach amenties that we didn't expect. Thankfully this property is set back off the noisy main drag, but still has easy access to walking Waikiki. The gigantic holiday display made with gingerbread and chocolate made it feel like Christmas for our family.... Mahalo Princess!
30. Dezember 2011
Rated 5 out of 5 by Giampi Dantastic Location
Fantastic location, very good service and helpfull staff, great value for the money
30. Oktober 2011
Rated 4 out of 5 by vidkid good location
staff and location are the best . the hotel needs a bit updating but its kept clean and tidy all the staff were very pleasant and nothing was to much for them we were flying out late and they let us check out late and give us a curtsy room later as well .
the staff at the pool bar were always very happy and pleasant. good value for Waikiki.
6. März 2014
Rated 4 out of 5 by Damian14 excellent value.
We just spent 3 nights in February at this hotel. The hotel itself is old and a little dated, but really clean. The staff blew us away with their happy, easy going and very helpful attitudes.
For a hotel 1 block off the beach front, it is an excellent value. The room was very clean and comfortable.
25. Februar 2014
Rated 4 out of 5 by DiegoSoria Great Service
We had a great welcome at the check point and every single day the staff was with great attitude. Very good service
We had a nice ocean view, however the room was a little bit small for a couple.
16. Februar 2014
Rated 4 out of 5 by PKHawaii Terrific staff
The staff at the PK is fabulous! Kathy at the front desk is a real gem!
28. Januar 2014
Rated 4 out of 5 by SashaAl Overall pleasant
If not to checkout nightmare made by Ping when we almost missed our ride to airport, overall we had pleasant time at the hotel. Every year for many years we are staying at this hotel, but have never experienced such a
disservice in time of checkout.
31. Dezember 2013
Rated 4 out of 5 by SLEL A shame it is to close
This was our third visit to this hotel, and we have no idea where we will stay next year, all the other Starwood properties are too expensive. This hotel has great location totally adequate rooms, a pleasant pool area, and a good bar and restaurant.
15. Dezember 2013
Rated 4 out of 5 by Aimana Princess Kaiulani a warmly unsophisticated holiday quarters
This hôtel is very convenienly located,basically comfortable.
Amenities are at their minimum, services good and warm ,island style! ...
I personnaly appreciate the rather informal and relax style of the property.
2. Dezember 2013
Rated 4 out of 5 by Andrew82 good value for money
good value for money, but lower floor is not good.
25. November 2013
Rated 4 out of 5 by Shugypop This is our hotel of choice
Whenever we are in Waikiki we choose Sheraton PK for our stay. The staff is always very friendly and accomodating!
4. November 2013
Rated 4 out of 5 by Taxchic22 Best location on Waikiki
Great location but the hotel needs some definite updating. The plumbing in the rooms is very old and worn. Leaks and the finish on the faucet is worn off.
29. September 2013
Rated 4 out of 5 by Catnip73 This hotel is centrally located
Great location for walking and great staff
28. September 2013
Rated 4 out of 5 by Kalola Great location
Really great location and value, but the parking lot was so poorly marked and some parking spots were not labeled with a number, . the same level had 3 on the post and 5 on the door...really that part needs immediate attention, and also the elevator level did not correspond to the # in the parking deck, you didn't know what level you were on when walking around and looking for your car, consequently we wasted time looking for our car. this is not rocket science to fix this. Also, we found the buffets priced higher than we felt they were worth, so consequently went elsewhere to eat. A lighter Breakfast poolside instead of full buffet would have been nice and then we'd have eaten there.
21. September 2013
Rated 4 out of 5 by travelprincess69 Great location and clean rooms!
We asked for and received ocean view on high floor. Check in: long line, and sparce staff. But once greeted, staff very attentive. Parking! Rooms dated but clean. Nice sized lanai with view of ocean and surfers. The view is angled over the Surf Rider. Best bet for this property: location! Across the street from beach. Close to Duke's, shopping, spa.
21. September 2013
Rated 4 out of 5 by Vinn Front Desk Staff
I stayed at this property in August 2013. I enjoyed my stay. I must recognize the front desk staff UYEN and PING for their excellent service. They are excellent working at the front desk and they go the extra mile to make sure that guests are welcome properly.
Even though the property looks dated, the staff make a big difference in trying to make you feel welcome. I must say that the rooms/hotel can use some renovation to bring the property to date.
18. September 2013
Rated 4 out of 5 by jimbob1966 great location
great place,location is close to everything.
15. September 2013
Rated 4 out of 5 by Banvan great location!!
Sheraton Princess Kaiulani is wonderful location!!!! Everything is just out of the hotel..it's comfortable and satisfied..
9. September 2013
Rated 4 out of 5 by BillL42 Good hotel, great location
The hotel was a nice place to stay for a few days in Honolulu. The rooms were a bit dated but well maintained and clean.
29. August 2013
Rated 4 out of 5 by Timmys1357 Great location
I enjoyed my stay here. The breakfast buffet was very good. My only issues were that the bathroom was a little dated and the a/c could have been a little cooler.
Great shops/restaurants close by and Waikiki a comfortable walk away.
23. August 2013