Sheraton Pittsburgh Hotel at Station Square

  • 300 W Station Square Dr
  • Pittsburgh,
  • Pennsylvanie
  • 15219
  • États-Unis
  • Carte

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Rated 3.3 out of 5 by 285 reviewers.
Rated 4 out of 5 by experience OK time great room and middle of the road restaurant and facilities August 4, 2014
Rated 5 out of 5 by This hotel has great views of the city All the staff was extremely professional. The rooms very clean August 4, 2014
Rated 4 out of 5 by front desk I believe the front desk gives the first impression of the hotel. If the front desk people are sharing jackets, they shouldn't. The man's jacket was much to big and the woman's jack too small. Didn't leave a nice impression. They were both friendly and responsive, however. August 3, 2014
Rated 4 out of 5 by Good Hotel But Music Too Loud Very comfortable rooms and nice public areas but the music through the PA system in the public areas was way too loud. I called the manager and it seemed he turned it down for a while but the next morning in was blaring through the speakers at 6:30 AM. Very annoying. August 1, 2014
Rated 2 out of 5 by Hotel was under construction I had a major meeting here with 50 people and they failed to tell us they were REALLY under construction. The rooms, the conference rooms, the lobby. Communicaton was not good. In addition, it took me 30 minutes at 12:30 at night to check in AND, the printers were broken, There was no coffee service at coffee break. July 31, 2014
Rated 3 out of 5 by A bit disapppointing While I appreciate that this hotel is under renovation, there were some basic issues that transcend that process. The first room that I checked into had mold in the grout. I was quickly given a new room when I complained the next day but it still left me feeling that housekeeping was below standard. In the second room the corners of the bathroom were dirty; this was a renovated room. There were other little things that would affect my decision to stay here again. The blackout curtain in my room did not close completely and I faced the bright lights of the ballfield next door, housekeeping replaced the coffee packet but did not replace the sugar/cream packet. There was no convience pack in the bathroom which meant no shower cap. July 31, 2014
Rated 5 out of 5 by Great Experience I stayed for 2 nights for a conference. The room was very clean, bed was comfortable, location great. Although all the surrounding restaurants were chains, you were walking distance to many local options. Walking distance to downtown cultural district and inclines. July 29, 2014
Rated 5 out of 5 by Great Stay Hotel has a great location and facilities are very good. Best sleep I've had in a hotel in a long while. July 29, 2014
Rated 5 out of 5 by Awesome Hotel The hotel was great, close to many Pittsburgh attractions and the hotel shuttle made it easy to get to a lot of them. The river view rooms are well worth the extra money. The only thing negative I have to say is that the hotel parking was a little pricey. July 29, 2014
Rated 5 out of 5 by Nice hotel The hotel overall was beautiful. My room was nice on the river view side, but light shined in around the door. Air temperature did not stay regulated, got really muggy. July 29, 2014
Rated 5 out of 5 by Top Knotch In town for an event and the hotel was fully booked. Staff handled the crowd well and everyone was exceptionally friendly. July 28, 2014
Rated 4 out of 5 by feedback Nice location. Lots of noisy construction going on. My room key wouldn't work on 2 of the days of my stay. July 28, 2014
Rated 4 out of 5 by Great location We enjoyed our stay as it was very well located. Room smelled like someone had smoked in it but we dealt with it. We dId not think the bed was comfortable. The air condititioner ran often (shutting on and off frequently) but did not effectively cool room. As a result we did not sleep well. July 26, 2014
Rated 5 out of 5 by Remodeled rooms are terrific! The newly remodeled rooms were comfortable and nicely decorated. I appreciated the coffee maker and hair dryer in the room. July 25, 2014
Rated 2 out of 5 by Disappointed We stayed the same weekend the hotel was hosting a bodybuilding competition and the bodybuilders took over the hotel. They slept in the hallways and you had to step over them to get into the pool. You couldn't sit in the chairs in the lobby because they were covered with sheets for spray tans. They trashed the public bathrooms. Our tv didn't work properly the whole weekend. Breakfast buffet was cold and overpriced. Bodybuilders out yelling in hallways at 3am. We had a wedding reception in the ballroom which was nice but you had to step over more bodybuilders to get to the crowded, dirty bathroom. July 24, 2014
Rated 2 out of 5 by Would never stay here again The room looked old and didn't have 2 pieces of furniture that matched. We had to ask for a roll of toilet paper but, the cleaning people were very nice. We asked where the soda machine was and they said they didn't have any. We had to go to the bar and get a class of soda and carry it up to our room. We had the breakfast buffet that was very expensive and all the food was cold. There was only one bathroom open in the lobby and it was filthy. There was a competition going on there and all the people were sitting on the floor on both sides of the hallway. So you had to walk in between them to even get to the bathroom. We went to a wedding there and that went well. The food was delicious and the wait staff was very nice and accommodating. I had stayed at this hotel about 5 years ago and it was beautiful. I couldn't believe I would ever see a Sheraton this bad. July 22, 2014
Rated 4 out of 5 by Convenience was key We had a nice evening. Things were conveniently located. Having the shuttle is a definite plus. It is next to the Gateway Clipper and the incline. July 22, 2014
Rated 4 out of 5 by Above average Everything was fine--clean and fairly quiet. Nothing outstanding, served my purposes. July 21, 2014
Rated 4 out of 5 by The Bathromm was disguisting Tub & shower had mildew and Black Mold. Also missing grout in tile which made the mold situation worse. Ceiling above shower/tub had paint pealing off. The ceiling in the bedroom had several areas where the coating was pealing off. July 21, 2014
Rated 4 out of 5 by Sheraton July Pittsburgh Ensured the SPG number was added at front desk but was not given the SPG floor until I went down to change rooms. The first room was RIGHT next to an elevator and the entry of the room was filthy with a large black stain that ran about 8 feet into the room and a rancid odor. Not a great first impression. The next front desk lady moved me to 9th floor with the correct room. Maid was excellent!! May consider opening up for breakfast at 6am and not 6:30. July 21, 2014
Rated 5 out of 5 by Convention Breakfast buffet was not good. Dinners were good July 21, 2014
Rated 5 out of 5 by Clean and Quiet We found this hotel to be very clean and everything very organized. We had a wedding on the clipper and the two places worked hand and hand with reservations and making our wedding extremely easy, Staff was always willing to help and Toni the van driver was more than helpful with picking us up at the salon, thanks Toni! July 21, 2014
Rated 2 out of 5 by Waiters We ate there 1 time , it was terrible , no silver where , we ask the waiters came back 5 minutes later, no kectchup for my fries, my husbad has to ask the people from the next table for they kectchup , the second time I walk away , me and my husband wait for 15 m and no one came to even take our drink order , I live in Vegas and we have great service here in any resturante , you guys really need to work on that July 21, 2014
Rated 4 out of 5 by SueJay1963 This hotel was conveniently located to shops and restaurants and the T. Great place to stay. July 20, 2014
Rated 1 out of 5 by wedding nightmare First, I reserved a block of rooms for my son's wedding in February. NONE of the dates were correct when the final count occurred, including mine stating a check in on Thurs and out on Sat. Should have been check in Friday and out Sunday. Second, our dearest friends were told there were NO ROOMS LEFT IN THE BLOCK when they tried to reserve a Sat. night room. How could there be no rooms when only 6 total were used out of the 20 I had reserved? 2 of those rooms were for our friends that were at first informed there were no remaining rooms in our block. The staff taking and making reservations needs to improve their customer satisfaction. Third, I personally called Ashley D numerous times to speak with her about my extreme displeasure and to confirm everything for our Friday check in including the spelling of the last name of one of the persons I had reserved a room for under my name. I was NEVER informed that I needed to be present, showing my photo ID, for that particular guest to check in. I was extremely embarrassed that their check in was delayed due to this. Ashley D should have known this fact and told me such. My husband was actually rudely turned away from the reservation desk because my name was on the list, not his. The last straw was when my husband I and attempted to sleep the first night, the cleaning staff had applied a queen size sheet to our King Size bed. THAT WAS TOTALLY UNACCEPTABLE THAT I LAID ON THE EXPOSED MATTRESS AND I PAID $189.00 PLUS TAX FOR THE NIGHT. How disgusting is that?? Also, for such an expensive hotel rate I would NEVER have expected these problems/issues. Be forewarned that parking is outrageous and you cannot come and go freely. July 19, 2014
Rated 4 out of 5 by do not publish Nice stay. We had prepaid the room but found when I got home that we had been charged twice for the room on checkout. I called the same day and spoke with Amanda (Income Auditor) from the billing Dept who resolved the issue the next day as she promised and also followed up with me via e-mail. Many kudos to her! July 17, 2014
Rated 3 out of 5 by Good but noisy hotel The hotel is in a great location and the rooms are nice and price worthy. However, the AC units are loud beyond compare, so the combination of the in-room AC units, which sounds like a combustion when it kicks in, and the freight trains that go by in the middle of the night, it is not an easy place to get a good night's rest. There are a lot of renovations going on at the hotel, which is understandable, and I am guessing that this is causing the staff a lot of stress, because not a single one of them smiles. I've never seen a hotel where the entire staff seem to suffer rather than enjoy their work. I've stayed at this hotel years ago and had a good experience then. Unfortunately, that was not the case this time. July 16, 2014
Rated 5 out of 5 by This hotel's rate was very good Since we were attending the 2014 LOTS convention, it was very nice the hotel gave us special rates, otherwise we would not have been able to attend. Thank you so much. July 16, 2014
Rated 5 out of 5 by Excellent Everything was perfect. The room was large and spacious. The bed was very comfortable and it had 2 great pillow. The bottle of water was a very nice touch. Thanks for everything. July 15, 2014
Rated 5 out of 5 by This hotel has excellent city view! Sheraton at Station Square has an excellent view of the the city of Pittsburgh and great for romantic and family celebrations!! July 15, 2014
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