Rated 4 out of 5 Excellent for Meetings and Training Workshops
Just completed overseeing a 2-week training exercise for 123 pax and I can only say that you have excelled in both support and ensuring all guests/trainees were happy. Congratulations on a job well done.
October 28, 2011
Rated 4 out of 5 by JSlao Good location for sightseeing weekend
Hotel is located close to river transportation possibilities. Transfer to skyway station by shuttle. Nice bar to sit outside in the evening close to river. Very friendly staff and good breakfast.
February 10, 2014
Rated 5 out of 5 by KUHL OVER ALL QUALITY
GREAT SITUATION. ATTENTIVE STAFF AND GOOD FACILITIES
July 1, 2014
Rated 5 out of 5 by malaea3 Comfortable and New
Great hotel with newly renovated rooms and excellent staff. Great river location if you plan to travel around on water taxi. Yummy breakfast buffet with a lot of variety.
June 24, 2013
Rated 5 out of 5 by Prometheus Serene yet a stone's throw from the City Centre
Being by the river imparts a certain tranquility. Yet it is a stone's throw from the City Centre. The staff is well-trained and makes one feel downright at home.
March 25, 2013
Rated 5 out of 5 by mrF1 Great stay
Fantastic location on river. Lots to see and easy access to river taxis etc so all sites accessible. great hotel for family holiday. Staff very friendly
January 30, 2014
Rated 5 out of 5 by Briacut This Hotel has the friendliest staff
The staff is really excellent, kind and honestly caring!!! Although the hotel and rooms are a little old, you will appreciate the attitude of the people!!!
July 14, 2013
Rated 5 out of 5 by Martin54 Excellent
Smooth and easy check-in, nice stay, good accomodation and venue, easy check-out, good service - all in all an excellent experience. I will come back.
January 27, 2014
Rated 2 out of 5 by Rick51 This Hotel has gone down
We had to ask for a move to a different room after finding dirt and hair in the first room. Starwood Level floor.... pretty run down.
Won't be back.
February 17, 2013
Rated 4 out of 5 by LBJB45 Nice hotel
We booked this hotel because our friends from California were staying here and we wanted to be at the same hotel. We got a good room rate but it did not include breakfast. Breakfast was VERY EXPENSIVE in my book. $28 per person is a lot of money to pay for breakfast so we only ate breakfast once and found other places that were less expensive. Also, we thought it was very chintzie on the Sheraton's part to not provide free internet/wireless. A hotel of this caliber should provide it free of charge. We got a good room rate but then they gouged us at restaurants and internet access. However, it is a beautiful hotel and the service was very good.
July 1, 2012
Rated 5 out of 5 by Bebe23 Riverviews
Love the river views from this hotel, I watched the world go by on this very interesting river.. Second stay and will be back again.
November 11, 2013
Rated 5 out of 5 by Grainger The hotel staff
The staff at the bar were excellent, front desk staff needs to understand English
May 19, 2014
Rated 5 out of 5 by Mfputer Friendly Staff
The staff at checkin and at the Lounge were extremely friendly and helpful. Always a pleasure returning to the hotel.
March 24, 2014
Rated 5 out of 5 by koadrill beautiful Bangkok
Wonderful location, near to both skytrain and the river. Friendly staff and one of the best breakfasts in Bangkok
March 30, 2014
Rated 5 out of 5 by Johnnyrob Family stay
From the moment we checked in to our check out our stay was fantastic do to comfort and staff
April 12, 2014
Rated 5 out of 5 by Johnnyrob Family travel
We used this hotel as our base to travel through SE Asia. We couldn't have been happier.
April 12, 2014
Rated 5 out of 5 by JGoh Great hospitality
we received excellent recognition and hospitality at the club lounge.
April 23, 2014
Rated 5 out of 5 by mrgnwg Great hotel and location
Very pleasant stay. Well appointed hotel and friendly, accommodating staff,
April 3, 2014
Rated 5 out of 5 by imptec Highly recomended
great service, great locations and choice of restaurants... the staff makes you feel at home.
May 27, 2012
Rated 5 out of 5 by Michelle Service is impeccable
Service level is commendable - from concierge, reception, restaurant and lounge.
April 7, 2013
Rated 5 out of 5 by Nasr Great place to stay
Excellent ambience..River in the backyard makes it even more pleasant.
June 11, 2013
Rated 5 out of 5 by Reg123 Wecoming
Location great staff wonderful Real Thai warmth. Will be back
November 3, 2013
Rated 5 out of 5 by Firstnight excellent service
It has been a important stay for me and my Friend
July 20, 2013
Rated 5 out of 5 by DSTusa Ms.
This hotel is comfortable. The staff is great.
March 20, 2013
Rated 5 out of 5 by Bob418 JUST GETS BETTER AND BETTER!
We are regular visitors to this hotel and have been visiting since 2009. We always have a Towers room with all the benefits and recently have been enjoying the space and comfort of an executive suite. The hotel continues to give excellent standards of comfort and service. The suites are tastefully and comfortably furnished with wonderful triple aspect river views.
The Towers Lounge (where you can take complimentary breakfast/afternoon tea and evening drinks and nibbles) has been beautifully refurbished and improved. The Royal Orchid has certainly raised the bar in this respect. The quality and choice of food served in the evenings is tremendous. Choices of 4 or 5 hot items. One of which is served by a chef at the buffet. Plus cold items to suite various tastes. Add to this a quality afternoon tea and a good breakfast (which now includes eggs cooked to order) and the Towers Lounge with its panoramic views of the river and the city was a regular feature of our stay. Not to mention the excellent and charming staff.
We used the hotels car service to shuttle to and from the airport. This is a quality service with professionally driven and excellently presented luxury vehicles make travelling an absolute pleasure.
We will certainly be returning to the Royal Orchid and have recommended it to many people.
October 14, 2013
Rated 5 out of 5 by Gemdragon Great location away from the city centre
If you are looking for a relaxing stay in Bangkok away from the traffic and congestion, this is the place to stay. We stayed in the deluxe family room with the children (which consisted of two interconnecting river view rooms) on the 11th Floor. The rooms were spacious and inviting. The hotel pools were perfect at the end of a long hot day out. The connection to the River Side shopping centre offered a great dining opportunity (The River View restaurant was the kids favourite) as well as some shopping. On the bottom level of the River View shopping centre was a family mart supermarket for all of the basic grocery needs and the kids loved the McDonalds ice cream take out in the same location. The hotel offered a free transfer to the skytrain (which we did not use) and also was located right next to the No 3 river taxi stop (which was a great way of reaching the Grand Palace avoiding the traffic). The staff were friendly and helpful - the lifeguard on each evening (I did not get his name) was an absolutely star with a friendly smile and lots of helpful information. Our son celebrated his 16th birthday during our stay and the hotel offered a complimentary birthday cake which was perfect for making his day that little bit more special. The only down side was on the final morning when a person entered our kids room unannounced which was a bit of a shock. The hotel advised it was a member of housekeeping but this was very worrying as they entered without knocking at all! All in all a fab place to stay in a quiet location right alongside the river - perfect for a family stop and to use as a base for exploring Bangkok and taking excursions further afield but just be aware to place valuables away.
June 5, 2014
Rated 5 out of 5 by Rendezvous Best Experience in 6 years of staying a ROS.
I have stayed at the RO Sheraton many times in the last 6 years, but this latest experience was one of my best. The manager and staff on duty when I checked in honored an expired upgrade to Towers Benefits that I had and had been unable to use previously. Additionally the staff were extremely polite and greeted my wife and me personally. And in an amusing experience, several managers felt compelled to "protect" me when an irate customer (who clearly had a problem) acted as if he was going to pick a fight with me. I was even more impressed with how the staff handled the disturbed "gentleman".
September 29, 2014
Rated 5 out of 5 by Dmilsi Fabulous As Always
I have been a regular guest at this property since it opened in the mid 1980's. I've always enjoyed its river-front location and the stellar service offered to SPG Platinum members. Even though on this trip, staying in the Sukhumvit area was a better for business reasons, I decided to spend the weekend at the Royal Orchid. I arrived by shuttle boat from the Saphan Taksin BTS station (the service leaves every 30 minutes, allowing you to explore the city without getting stuck in traffic). The check-in was quick and I was escorted to a lovely 1-bedroom suite on the 28th floor. I believe the hotel was renovated a few years ago and the decor is very pleasing. Rich dark-wood appointments (floors, walls and furniture) are complemented by silk curtains and wall paper. The lounge contained a comfortable sofa, a work desk and table. The bedroom had the Sweetsleeper Bed along with several chairs. Both rooms had flat-screen TV's. The bathroom was marble and was divided into 2 areas: toilet/ sink with the shower/tub area behind a glass wall.
Needless to say, the view from the room (all rooms face the river) is fabulous.
I used the well-equipped gym (Cybex machines looking out towards the pool and river) and took a post-breakfast walk on the 300-meter long track which winds through the garden around the lower-level pool.
The Club Lounge offers a 180-degree view of the river and is split into several seating areas. For happy hour, there is an extensive cocktail menu and a decent selection of food. The continental breakfast was adequate (cheese, fruit, juice, cereal, meats), but I wish they could serve hard-boiled eggs instead of the extremely soupy scrambled eggs.
I highly recommend this property as it offers incredible bang for your buck: stellar location and great value for a river-front property.
August 24, 2012
Rated 5 out of 5 by anthony41 Room with a River View
Wonderful room with view of the river. The staff in the Club Lounge were outstanding. View from the Lounge is up there with Hong Kong or New York! We were celebrating 45th wedding anniversary and they made it feel like our honeymoon.
November 6, 2014
Rated 5 out of 5 by Johngo A Classic
I just loved it. It is in a fabulous location and has great facilities. Short ride to the shopping malls and the centre of town.
November 8, 2014