喜来登凯乌兰妮公主酒店

  • 美国
  • 夏威夷,
  • 火奴鲁鲁
  • 120 Kaiulani 大道
  • 邮政编码 96815
  • 地图

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年龄要求政策

客人必须年满 18 周岁并提供照片身份证方可预订客房。

Rated 3.3 out of 5 by 522 reviewers.
Rated 5 out of 5 by Great stay Other than the Internet connection being a bit spotty, and never actually being able to connect to link Sheraton (one of the connections available) everything was great July 26, 2014
Rated 4 out of 5 by Suprisingly good value While seemingly the red-headed stepchild of SPG hotels in Waikiki, at the usual price this hotel can be booked, it offers extremely good value for money. Yes, it is a package hotel, yes it does have the feel of a factory but it IS in the center of Waikiki and it is usually a fraction of the cost of the other tower hotels along the strip. Thanks to SPG status, we had a very nice, bright room on a high floor with a gorgeous view over Diamond Head.. I have seen lots of negative comments here about the staff. My experience was the opposite. I had to send a multi-page fax through to China and there were problems on the other end such that I was unable to get it done before check-out. One of the reception clerks assured me she would do it later in the day..and she did! She even called the office in China to verify the fax number and later followed up with me by email. March 6, 2012
Rated 1 out of 5 by froglady OMG I cant believe this is a Sheraton property, it is old, wall paper peeling from the walls, furniture old and scuffed up, walls in bad shape, no vent fan in bathroom, which is too small, the carpets olds, it is just plain run down, no wi-fi in my tower when I asked to move they said my room I would move to would not be as nice as this one REALLY how could it get any worse, there is so much dust in the old yellowed electrical outlet that my fridge is plugged into I am worried about fire. the pool is way to small and it closes at 6pm, in Hawaii when it is always warm and you are out sightseeing durning the day you want to come back and cool down in the pool, no can do, and all I got for my Gold card: a free drink. I just cancelled my up coming reservation with them and booked else where, dont bother the location is nosiey and not worth it...my recommedation, look else where! October 26, 2012
Rated 5 out of 5 by Maholo to the PK staff Was pleasantly surprised by this hotel. We were there for a conference and tried to book at the Sheraton Waikiki, which was booked, and ended up at the PK. Feel so lucky! Location was ideal, close to everything, including steps to the beach. Amazing ocean view room and great staff made work seem like a vacation. Internet didn't work a couple of days, but staff was quick to address this, and all other needs. August 13, 2013
Rated 5 out of 5 by Great Hotel Experience My wife and I stayed here for one very delightful night as we were transiting to the Big Island to stay at a private resort there. The number ONE asset of this Hotel resort is the staff! Everyone from the receiver at drive up to staff at reservation desk to porters to restaurant staff was absolutely WONDERFUL! Smiles & Aloha’s all day every day. The staff was also very knowledgeable & helpful on directions & suggestions of other places to go on Waikiki beach! Our check in experience was very good and our room was exactly as advertised with a great sea view balcony! SPG recognition immediate & we were given complimentary drink checques - VERY appreciate after LONG flight! Very clean if not slightly dated furniture but perfect or our needs. The check-out experience was flawless and left us with a great feeling to start our first Hawaiian tour! Mahalo staff & management! Y’all did a great job! September 19, 2013
Rated 2 out of 5 by Needs improvement This hotel needs to clean its act up. The rooms badly need a refit and the staff at the hotel need to do a course in customer service. The towel staff around the pool are way to busy talking to each other than talking to customers. The check in staff could be a lot more friendly. Overall after staying at an SPG hotel, I expect a lot better service. I would not recommend this hotel to anyone. October 2, 2012
Rated 1 out of 5 by Waste of Time Hotel is out dated. Looks like it hasnt been updated since they built it. Don't stay in the tower because there is no wifi only hard wired Internet which is useless if you have a tablet. My TV, Ironing Board, and Safe were all broken. Staff don't greet you like normal SPG property they are more interested in getting you in and out is what if felt like. The only good thing was the location. March 30, 2013
Rated 5 out of 5 by Great Location and Staff I attended a meeting at this hotel and the location was really great. Right in the heart of the shopping/restaurant district. The staff attending to the meeting (Alejandra, Kevin, Greg, Richard) were all very efficient and wonderful to work with. The meeting rooms were set as requested and they were there to meet our every need. Their professionalism allowed for a great meeting. February 24, 2014
Rated 5 out of 5 by Great location, great service It was our family's first stay at this hotel, and we will definitely come back! Check-in was smooth, baggage service was excellent, and our room was clean and had a very nice view of the Ocean. Thank you Sheraton for helping us have a wonderful experience at a classic location! Sincerely, Greg Nagler June 9, 2014
Rated 4 out of 5 by Good position we have stayed at this hotel many times over the last 15 years. While it is generally in need of a refurbishment It suits us as a family perfectly. it is in an ideal location with everything close by. October 15, 2014
Rated 2 out of 5 by unhappy This was our 4th time staying at the Princess. 4th time because we had such a great experience the 1st three times we were there. Room was never cleaned. Enough towels were never left. 10 water bottles left every day. Told front desk and asked front desk for a questionnaire so I can give me info there in person, they forgot about us. Overall, will NOT be coming back. September 26, 2013
Rated 2 out of 5 by This hotel needs updating Stayed in this hotel 3 years ago and thought it was terrific. This year, the rooms were not that clean and need updating. Electricity went out two days in a row while blow drying hair and explanation was too many people blowing drying at same time. Not a good explanation, needs to be corrected. Do have to say beds were comfortable. Would not stay here again. September 3, 2013
Rated 5 out of 5 by Wonderful as usual Once again a lovely stay. I have stayed at this hotel many times since 1992 and to me it just feels like home. The staff as usual were wonderful and helpful and tried to solve any problem that I had with a smile. Special thanks goes to Sharen on Reception and Tommy on the Tours & Activity desk. I look forward to being able to stay again at the hotel June 27, 2012
Rated 5 out of 5 by Dantastic Location Fantastic location, very good service and helpfull staff, great value for the money October 30, 2011
Rated 5 out of 5 by True Home Away From Home Was greeted and acknowledged of anniversary. Was given the room that we requested when we made our reservation. Great location, wonderful staff, and helpful housekeeping. It's our 3rd time staying here and we always feel like we are at home. Nice pool and hotel is very close to everything, shopping and food. April 25, 2014
Rated 4 out of 5 by Hotel is dated, but still a verry comfortable stay. could use an update, room air system was noisy at first, but quieted down afte running for some time. neighboring rooms were noisy at 5 am. We could hear clearly every word the women were saying to each other. Could use better sound proofing. Very nice beds. We have stayed here many times in past, and will definetally stay again. November 8, 2012
Rated 5 out of 5 by Great Memories at the Princess K This hotel continues to provide excellent service and great memories for My Mom and Me. This visit we were treated with a room upgrade, a gift basket, and daily delivered newspapers. Parking is especially convenient as well. The entertainment by poolside along with our pool view and ocean view was very nice. Mahalo March 11, 2014
Rated 5 out of 5 by Really Great Hotel We have enjoyed staying at this hotel since 2003 & 2010 and again this year. We will definitely stay again in future trips. The Hotel Staff we very friendly and helpful and could not do enough for us. The Maid Service is outstanding and tried to very hard make our stay enjoyable. We would recommend this hotel to anyone. October 16, 2012
Rated 5 out of 5 by Great Hotel Have stayed at this hotel (5) times and never been disappointed. Undergoing some renovations at the moment so a few of the activities were not on but still a great friendly hote. definately makes us feel like part of the "OHANA" Family, every time we visit. May 20, 2014
Rated 5 out of 5 by A simlpy beautiful resort for all occasions! We stay at this resort when our family visits Kauai. Wonderful location. Staff is very helpful and friendly, making us feel welcome. We love this resort. Enjoyed breakfast at Rumfire, not impressed with dinner. Felt it was not a good value for what we ordered, although the food was good. Overpriced! October 22, 2012
Rated 5 out of 5 by Great Hotel Great service and accommodations. Our poolside room was noisy and they graciously moved us. Jennifer at the front desk was very helpful. The hotel location was close to the beach and all the "action" at Waikiki. We loved it. If you're a light sleeper request a room in the back of the hotel. January 22, 2013
Rated 5 out of 5 by Family Staycation WE had a great time staying at the PK overnight. We enjoyed the accomodations, buffet, pool and service. Before checking out, we inquired about staying at the PK on September 22nd. Only to hear that the hotel is booked solid from September 22 thru October 30th. We will be back, for sure! September 4, 2012
Rated 5 out of 5 by Great Service. Great Location Every staff member was service oriented, helpful, and genuinely friendly. Perfect location, walk to all the shops and restaurants. Beach is across the street. Easy parking. Clean room. Comfortable bed for a good nights' rest. They have the best lava flow and at the buffet was yummy August 18, 2013
Rated 5 out of 5 by Historical ambiance of days gone by. Every time my ohana stays at PK, I am reminded of the beautiful Princess and Ainahau. The hotel has great pictures of the princess and the historical significance of the property reminds me of Hawaiian Ali'i and history of days gone by. The staff at PK have true aloha spirit. September 26, 2012
Rated 5 out of 5 by Comfort & Central Location We were generously moved into a city view room w/a balcony (partial ocean view) and loved the room. The housekeeping staff were always on time and kept the room neat, clean & tidy! Lobby and pool area showed signs of age, but I still found it comfortable. Staff were extremely friendly and accommodating. There was an adjoining room with a door separating. The only thing I noticed that when the neighbors got loud, you could hear them. I'm sure they could here us as well! Happy to do a return stay. Also, I usually join 24 Hr Fitness for a week, but found that I could do my daily exercise regimen in the Fitness Center on the 2nd Floor. Would love to have more fitness gear (foam roller, yoga mats). August 16, 2012
Rated 5 out of 5 by Employee passion We had a great stay because the employees really take great care of their guest from the pool team to the front desk to the restaurant everyone was just fantastic. this hotel is very well located and really comfortable. We will go back in 2013 November 13, 2012
Rated 5 out of 5 by Great Christmas 2012 stay We had a great experience at the Princess Kaiulani this year. It’s a great place to stay, friendly staff, clean room, fantastic hotel services. Our family loves this property, good quality for the money and not pretentious, it fits our style. January 3, 2013
Rated 5 out of 5 by Great Family Get Away The service is good. Our room has the pool view and still can see the ocean. The room has a good space for family get away. May 27, 2014
Rated 4 out of 5 by Good Value Overall very good value. Clean, comfortable, small room. Very friendly personable maid. Very good food. I just don't understand why the wait staff at the morning buffet has to be so rude. They often went out of their way to be crabby. November 4, 2012
Rated 5 out of 5 by This hotel was awesome The most important thing during my stay was the great staff at this hotel. Any time I needed them the service was prompt and courteous. The cleaning staff members always greeted us with smiles and a Aloha. Keep up the good work. December 20, 2012
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