Le Centre Sheraton Montreal Hotel

  • 1201 Boulevard Rene-Levesque West
  • Montreal,
  • Quebec
  • H3B 2L7
  • Canada
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 17 and under sleep free in existing room bedding.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 4 out of 5 by 414 reviewers.
Rated 4 out of 5 by Needs Improvement Perhaps it was because this was my first time to visit Canada but the food quality lacked luster and I received better service from the back of the house gentleman who brought me my daily bottled water than from the restaurant waiters and front desk team. February 11, 2013
Rated 4 out of 5 by Very well located hotel, adorable staff ! We were in Montreal for a week to install our son in University, and had a great time at the hotel. One request : It will be great to have Cider in the beverages choice menu, Thanks ! August 25, 2014
Rated 4 out of 5 by Very Professional Walked in fast check in upgraded to a suite very clean room. Had dinner not bad a little to salty but service was amazing would eat there again just for that reason alone. Check out was just as fast oh yeah forgot location prime prime. October 7, 2013
Rated 5 out of 5 by General Manager Made it right I spend many nights in SPG hotels and most of the time everything goes perfect...Although this stay wasn't perfect, the GM made everything right, and I left with a GREAT feeling of being a valued Guest... Great GM Great JOB... December 4, 2013
Rated 2 out of 5 by Terrible Customer Service! The hotel is nice, conveniently located to the Bell Centre and downtown but I was so put off by the staff it's not even funny. I was in shock by the attitude of the front desk staff and will never return to this property. January 7, 2014
Rated 5 out of 5 by Sheraton Centrale week 1 I enjoyed my stay at Sheraton and will be returning in 2 weeks! August 26, 2014
Rated 4 out of 5 by right downtown Very nice hotel right downtown great location good service. Not the greatest SPG platinum recognition. Like I have said in previous post not a big fan of really big hotels. But overall great service good location. October 22, 2012
Rated 4 out of 5 by Le Centre Sheraton I stay here weekly and find the staff in the hotel very helpful, Mozart and Farrell in the lounge are a refreshing change after long days travelling. The lounge menu needs to be revamped, not very exciting ! March 1, 2013
Rated 3 out of 5 by Some 'issues' I'm SPG Gold member, asked for upgraded room, but none available for duration of my stay, which I can appreciate for a busy hotel. But I requested a room away from the elevator. The clerk told me the room was far from the elevator, but it was directly behind the bank of elevators and I could hear the elevators quite loudly. Like the 'green' option, but would have preferred someone to change the facecloths and hand towels every couple of days. Didn't mind to use large towels twice. Stayed 4 days. Did not like that $3 is charged to store your luggage as I already have paid to give them my business. I prefer to tip the person(s) if they have done a good job in serving me. June 28, 2014
Rated 5 out of 5 by Always a good experience I really enjoy the Montreal Center Sheraton... it's close to my office and everything else. Ths time I was greated with a nice bowl of fruit, it was indeed a nice surprise. November 8, 2013
Rated 4 out of 5 by A nice hotel This hotel has character and is located near museums, shopping and restaurants. My room was clean and neat as expected. The facilities: pool, sauna and hot tub were a nice addition. Most notable was the courteous and helpful associates at the conceirge and front desks. I do not speak Frech and yet they were able to guide my activities. Hotel food was overpriced. Parking should be free. August 18, 2014
Rated 5 out of 5 by Great location, excellent staff, beware of cigarette smells My wife and I always stay at the Sheraton when we visit friends and family in Montreal. However, we noticed that on our most recent stay there was a distinct odour of cigarettes in the bathroom. It was not so bad that we felt a need to change rooms, but it was annoying. The guest services staff immediately offered to change rooms when I described the problem (the offer was declined), and they also sent up a bellman to try to freshen the bathroom with a spray. I appreciated the honesty in the customer service rep's explanation: about limited ventilation in the hotel rooms. Also: the room did not have water bottles or coffee when we arrived... April 4, 2013
Rated 5 out of 5 by Great Experience As usual, Le Centre Sheraton Montreal delivers... Great staff, great rooms, very comfortable... Love this location and highly recommend it! February 4, 2013
Rated 5 out of 5 by Location The location of this hotel is very convenient for its proximity to downtown Montreal for dining, night life, shopping, rail station, etc. June 22, 2013
Rated 5 out of 5 by Location Good value for price paid, it was near the place I had to go on business. Internet was easy to hook up. February 6, 2013
Rated 4 out of 5 by Professional and friendly staff It is my favorite hotel in Montreal. Really good location, and extremely friendly staff. December 25, 2013
Rated 4 out of 5 by Overall very good. Improvement needed on customer service What was good. 1. The room is clean. The Sealy bed is very comfortable. Room facilities (water bottles, coffee bags, bathroom kits) are provided promptly when ordered. 2. I was offered to a choice of another room with better views or with a living room since I had a long stay. What needs improvement 1. Project & Incident management - The internet service was upgraded in December, 2013. It was a complete bad project over the weekend: No fallback plan, No Plan B, Slow recovery (more than 2 days). I had the impression that the guests were not updated on the recovery process. I had to call many times and ended up complaining to the managers. 2. Laundry service - There were numerous times where I had to ask for the laundry sheet and the bag because they were not replaced. It was very inconvenient. (I had a long stay for 1 month). 3. Insufficient internal communication amongst staff - Many times after I declined housekeeping, the ladies still tried to come in and clean the room. And some occasions where two different staff try to bring the same things to me twice... My overall impression is very good, but the hotel feels under-staffed. I guess it would be understandable due to the expensive labor cost in North America. January 7, 2014
Rated 4 out of 5 by Sheraton Montreal Great lounge, good location - central to many shops and facilities April 22, 2013
Rated 5 out of 5 by I feel at home Best location perfect gym and pool and extremely comfortable bed February 1, 2013
Rated 5 out of 5 by No real downsides. No reason to stay elsewhere in Montreal. Hotel was fantastic! Very memorable stay. March 29, 2013
Rated 5 out of 5 by Dean Location, friendly staff, great service February 27, 2013
Rated 5 out of 5 by Family Comfort In a Downtown Location I have a family of 4 and the staff treated the kids amaizng and the location to food/shopping/metro made it easy to manage with our busy lifestyle. At night the adults were able to enjoy food/beverage in close proximity which allowed us to also enjoy our time after long days. August 20, 2014
Rated 2 out of 5 by Our Night in the Montreal Sewer We stayed at your hotel Thursday, January 24th. After a night out for dinner we returned to our room that had an overwhelming odor of sewage. We then checked the water to discover that it was a dark brown, after calling to report the issue and requesting some drinking water we closed the toilet and tried to seal off the bathroom but the stench was everywhere. After waiting 30 minutes for water I called the front desk again and received a very rude answer and was hung up on after attempting a rebuttal. My 3rd call 15 minutes later was to say that it was now midnight and ask that the water just be left outside as we were going to try and go to sleep in the sewage stench. Of course when the water arrived at 12:40 the delivery person banged on the door 3 separate times before leaving it outside...we then received a call from the front desk around 1:00 to confirm delivery. Even though we had clarified that we going to attempt to sleep in our sewer room. So, in general...we have had more pleasant stays at hostels in Turkey than at this 5 star in Montreal. If you have a sewage backup in the hotel I would not have the guts as a business to charge a guest to sleep in the disgusting stench that we had to sleep in...it was almost enough to make us vomit, but then we would have had to open the bathroom door to do that. January 28, 2013
Rated 5 out of 5 by Great services Great services and great location! August 22, 2014
Rated 5 out of 5 by Great Location, Beautiful Property, Professional Staff The location is perfect and the property is beautiful. The staff was extremely professional, courteous, and efficient. From the front desk to the lounge to the conference staff to housekeeping to the concierge to the bellmen - all of my interactions were extremely positive. After 15 years as an Operations and Marketing Manager at a large hotel/conference center, I was very impressed with the cleanliness of the venue and the excellence of the staff. August 10, 2014
Rated 2 out of 5 by Billing errors and $3 to check luggage unacceptable Each time bill was printed there were errors as had upgraded and paid for Club . . . and each bill inckuded internet charges . . . thanks but that is bad !!! Those working the Club Lounge were excellent. I was absolutely "shocked" to discover there was a $3 charge per piece of luggage to check luggage. That is simply "outrageous ". The explanation that that was included in a collective agreement with those working the property is also unaccceptable. At rates charge for a room during the Montreal Gran-Prix that is a further "rip-off" ... plain and simple. I will think twice befre staying at a Sheraton anywhere again. June 9, 2014
Rated 5 out of 5 by Amazing Very good customer service...from the valet to the concierge to the front desk...very friendly and helpful. Very Clean ...great food!! The kids absolutely loved the pool and the room!!! August 18, 2014
Rated 4 out of 5 by Short but comfortable stay My wife and I stayed here for 3 nights while attending a martial arts competition. We didn't encounter any problem during our stay and had decent sleeps despite some minor noises from construction across the street. We paid extra for the club level access and found it convenient and worth the money. We didn't have time to use the pool so can't comment. We found the staff to be friendly and accommodating. We had to store 3 pieces of luggage on the day of check out for a few hours due to a later flight and had to pay $3/bag. This was a surprise since no other hotel I've stayed at had charged me before for this service. Other than that, it was a decent stay. February 17, 2014
Rated 2 out of 5 by Great disappointment The hotel is old but relatively clean and the staff was very attentive and helpful, especially the concierge. No refrigerators are provided in the rooms because the hotel is "green" but when one was requested to store medication, it was promptly delivered. The loud air conditioning system going on and off kept us up every night, but the beds were very comfortable. Dead spiders hanging outside the windows were visible in our room and in the club room. The club room amenities were very disappointing and far below other SPG properties we have stayed at. Although the space was beautiful ,with windows that offered multiple views of the city, the selection of food was limited, especially in the late afternoon. Although the location was great, I would not recommend this hotel to SPG members who expect a Category 5 rated hotel. August 5, 2014
Rated 3 out of 5 by Great property, but Great property, great location and amazing staff. It would have been a truly memorable weekend experience had it not been for the pandemonium that broke out close to midnight outside our room in the corridor, and probably lasted close to 30 min before the hotel security took care of the situation. But in the process, it woke up my 3.5 year old, who was traumatized for the remainder of the night. A perfect spoiler, if there was one. Besides that, the hotel lounge offers some the best city views, the pool area is clean and gym well equipped. The fact that hotel is only a block away from Saint Catherine St., makes it an ideal location for shopping and dining options. March 24, 2014
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