Rated 4 out of 5 by CDH73 Above and beyond
I wanted to thank all the staff on the front desk and concierge in going above and beyond the call of duty at my most recent stay on 6th June. I had lost my passport and was worried and upset. All the staff helped me to get things sorted and I was on a plane by midday the next day. It would not have been possible without their help and I would have been home much later.
16. Juli 2013
Rated 4 out of 5 by RGG1957 Good hotel in central Stockholm
The Sheraton Stockholm is centrally located, a 10 min walk to the Arlanda Express terminal ans the metro hub, and a a short walking sistance to the Royal Palace and old city. Very friendly staff. When we checked in at 5 pm our room was not ready, so we were offerred an upgrade to the club lounge. Room was large by European standards. If you can, request a room on the 8th floor, with balcony facing the old city and lake,
15. Juli 2013
Rated 4 out of 5 by Sophie89 Perfect location, great service
Had a great time in this hotel - perfectly located as just near the central station, right near the shops and just opposite the place to get a boat round the archipelago.
As soon as I entered the hotel the bellmen welcomed me to the Sheraton, reception staff were friendly and helpful and the room was very spacious with a great sea view. Only one disappointment - no bath. The cocktails at the bar were also great in a nice relaxed atmosphere and with great service. Thanks for a lovely stay!
20. Juni 2013
Rated 4 out of 5 by Pancho789 Spiders on the Balcony in Room 814
My hotel stay was pleasant overall. Staff was very nice and helpful.
My only main was a big spider web on my balcony with many spiders on it (room 814).
My wife got really scared and didn't want to use the balcony which was a little shame. I didn't mind the spiders :).
Also the hotel breakfast and the lounge were a bit overcrowded but I understand its a busy time of year.
11. Juni 2013
Rated 4 out of 5 by Lalli NEEDS IMPROVEMENT
During our fourth stay at Sheraton Stockholm since July 2011, we've had the following impression: good hotel in an ugly building, strategically located. Needs refurbishment in rooms, they look "tired", even if the comfort is high. During our last stay (May 2013) we noticed lack of attention in room: no slippers, no complimentary water on arrival (SPG 6th floor), magnifying mirror light in bathroom not working. Kind and efficient staff in lobby. We wait for a good refurbishment job, as soon as possible (no more carpet in rooms, please!). Very good stay anyway.
20. Mai 2013
Rated 4 out of 5 by Tbythesea Great Stay, Horrible checkout
I really enjoyed my stay here. Close to the water running route, good breakfast buffet, and it was nice to collect points or food credit for "going green."
I had a horrible time at checkout when I tried to separate my room charges from my food charges on 2 different credit cards. It took them 40 minutes to do so, refunds and all - and made me late for my flight check-in. I was not pleased with that.
Overall, I would recommend this hotel, but if you're doing something other than regular cc payment - do it early.
18. Mai 2013
Rated 4 out of 5 by ajacobi Feedback
Fine hotel, very frindly staff. The fitness area sometimes lack fruit and towels.
15. Mai 2013
Rated 4 out of 5 by Raja Convenient Location
Very close to Central Station, tourist areas and good views overlooking water (if you are lucky enough)
11. Mai 2013
Rated 4 out of 5 by CDH73 First impressions
Great welcome from staff. Hotel met my expectations except for 2 things:
Gym was far too hot
Not a full size bath in the room
22. April 2013
Rated 4 out of 5 by Peter Not happy with my room
As a SPG Gold Member I was disappointed with my room. The front staff explained to me next day this was the best you had as you were fully booked .. still ... disappointing
17. April 2013
Rated 4 out of 5 by Aloysha62 Sthlm visit
My stay in this hotel was as always very good and things functioned well.
11. April 2013
Rated 4 out of 5 by FamilyGuy Good Service
It was a good experience. We were lucky enough to have been upgraded from a Club room to a Junior suite room. Check-in was fast. The staff was friendly and attended to my needs.
The room is quite big and clean. The downside is that the shower is not separate from the bath tub. I personally do want to use the tub in this case. The good part of the room is the comfotable bed. It is as per hotel standards. It is good that the bed is not the usual bed that you would normally see in other Stockholm hotels which I am not a fond of (thin mattresses). They had some personal touches to the room like welcome wine with a note addressed to me and then some Easter goodies.
I think the hotel can add facilities like a swimming pool. We had dinner at the threesixty restaurant and we were disappointed with the limited menu and the taste of all the food we ordered. It was just not as per expectations even considering it is a hotel.
Overall though, we were impressed at the good offer to bump us to the Junior Suite room and the good service. It is one of the good hotels in Stockholm.
2. April 2013
Rated 4 out of 5 by virgi Lovely stay
Good location, attendent personal, recommendable
26. März 2013
Rated 4 out of 5 by Lars Good location
Good location and has the features that are needed.
20. März 2013
Rated 4 out of 5 by Jari Gym
Volume to the TV in the gym would be appreciated. It would be nice wit a view from the gym.
8. März 2013
Rated 4 out of 5 by Harri Pleasant stay
I spent two night at Sheraton. Even when trying to be very critical I can't find any negative to stay. Staff was friendly, room was a nice surprise (very clean, roomy, well equipped), breakfast above the average. I was on a business trip. I will definitely stay at Sheraton next time. Location of the hotel is just great.
7. März 2013
Rated 4 out of 5 by Lars Good location
Good location, has the facilities needed and a good service attitude
6. März 2013
Rated 4 out of 5 by Aloysha62 A good hotel with a good location!
The hotel has good standard and very good and friendly service as well as it is very good located in center of Stockholm.
2. März 2013
Rated 4 out of 5 by Fido Few date
I was upgraded to a better room, All fine clean and very good.
27. Februar 2013
Rated 4 out of 5 by ChristianDK This hotel has a great staff
Every time I visit this hotel I receive and excellent service. The staffs are always ready to assist you and will do their outmost to accommodate your needs.
26. Februar 2013
Rated 4 out of 5 by Morfy Great service in the middle of Stockholm
Great staff that makes you feel real welcome and helps with any needs.
Nice facilities for training and relaxing.
25. Februar 2013
Rated 4 out of 5 by Ludvig13th The staff make your stay pleasant....
When you stay a lot away from home it's nice to feel welcome and get professional and friendly service. The staff on Sheraton Stockholm certaintly live up to that objective.
22. Februar 2013
Rated 4 out of 5 by olidottir Nice Stay -- Great Bed
The hotel is centrally located--literally a block from the Central Station as well as the Centralen T-Bana, which can get you anywhere in Stockholm. I reserved a Classic room; I wasn't expecting much (it's Europe), but the room size was similar to a U.S. hotel. What I loved though, was the bed and the pillows. It was tough to get out of bed in the mornings because the bed was so comfortable! 4 stars, would definitely stay here again!
21. Februar 2013
Rated 4 out of 5 by CP777 Great Stay
Restaurant has great fare.
Bar area is very pleasant.
20. Februar 2013
Rated 4 out of 5 by ThL1950 The right place!
If you want to be in the center of Stockholm Sweden.
This is your Hotel!
11. Februar 2013
Rated 4 out of 5 by Monik Great place to stay
Very good location to stay- right in the middle of the city. Room is clean including towels. Ventilation is too warm even though I turned on the coldest. The blanket was too thick so I had difficult sleeping at nights. Would be nice if there is a pool.
9. Februar 2013
Rated 4 out of 5 by Dave Nice
Nice hotel. I would recommend it.
24. Januar 2013
Rated 4 out of 5 by Ash144 Nice hotel
I stayed at the hotel for a week during a business trip. The hotel is centrally located and walking distance to a number of places of interest. The breakfast buffet in the morning offered a lot of choice, but got very busy at certain times. Staff is friendly and attentive.
Overall, I would recommend the hotel.
21. Januar 2013
Rated 4 out of 5 by Fjalar51 Formex
Exelent hotel. Some minor problems with smell from the plummery/toilet.
21. Januar 2013
Rated 4 out of 5 by KFS67 Great location, very nice hotel, and nice staff
Can't beat the location, next to main train station, right in the middle of Stockholm, at the door steps of Old Town, major shopping area, and many other attractions within walking distance.
Gym, while a bit small, has great equipment and a nice Sauna.
Staff is great, very pleasant and good service.
Very nice breakfast buffet.
29. Dezember 2012