Rated 4,3 out of 5 by 240
Rated 5 out of 5 by Caroljo Everything and More
We had no idea what to expect since we are used to Starwood Resorts. This hotel came close to our resort experiences! Hotel staff was so helpful in planning activities and making arrangements for us. (Dinner reservations/recommendations, trolly tour, bicycle rentals, etc.) The free shuttle to downtown was a great convenience as well. Our room was completely comfortable, spacious and clean.
Yes, the location is away from the excitement of Duvall Street, but for us that meant peace and quiet with a great beach across the street. I would stay there again!
15. Mai 2013
Rated 5 out of 5 by NewlyWeds Absolutely Amazing!!
My husband and I were recently married on Smathers beach and stayed/had our reception at the Sheraton Suites KW. Everything was amazing! The hotel is gorgeous, the rooms are beautiful and the staff is welcoming and friendly. It's wonderful to stay at a hotel where the staff feels like close friends or family. Most staff members ever remembered our room number and names which floored us since there are so many guests coming and going. We highly recommend this hotel and cannot wait to stay again!
14. Mai 2013
Rated 5 out of 5 by erb2013 great staff and a comfortable stay
Staff were very helpful and accommodating. Nice hotel with a great pool.
9. Mai 2013
Rated 5 out of 5 by Lorrie Rooms and grounds excellent -Restaurant is adequate
The menu is limited, but convenient for room service light meal, breakfast, or snacks by the pool.
7. Mai 2013
Rated 5 out of 5 by MarciaO Great location, awesome service
We thoroughly enjoyed our stay. Had one "concern" and manager addressed it immediately. Will recommend this hotel and staff to family and friends.
5. Mai 2013
Rated 5 out of 5 by brad more than average key west hotel
Sheraton never disappoints. The room was perfect. Love the separate bedroom away from the living/couch area. Everything was clean and the staff was on point and helpful, especially at the pool and breakfast. I like the perk of the $5 hotel coupon!
2. Mai 2013
Rated 5 out of 5 by rickanddenise Will be Back!!!
Hotel & Staff were the Best in every way... We enjoyed our stay with out any problems or issues that we have had w/other Hotels. The Pool & Bar area was a good place to relax and enjoy some down time inbetween what the Island had to offer.
25. April 2013
Rated 5 out of 5 by trish27 great time, friendly staff
We met friends and family, and has a great time. The hotel staff were friendly and helpful and rooms were clean and I love the bathrooms.
23. April 2013