Sheraton Cavalier Calgary Hotel

  • 2620 32nd Avenue NE
  • Calgary,
  • Alberta
  • T1Y 6B8
  • Kanada
  • Landkarte

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Richtlinien zum Mindestalter

Das Mindestalter für einen Check-in im Hotel beträgt 18 Jahre.

Rated 4.1 out of 5 by 225 reviewers.
Rated 5 out of 5 by Family Day I took my granddaughters again for a 2 night stay. We had a great time. We seem to be seeing neighbours and friends coming for the weekends too. All of our needs were met. Hats off to the kids that work in the pool area. These kids make sure everything runs smooth and is taken care of. February 23, 2013
Rated 4 out of 5 by Great Hotel, Unfriedly staff at the bar Great hotel to stay at. Rooms were large and very clean. Check in staff were very friendly and knowledgeable. On the negative side, the staff at the bar were unfriendly and didn't make anyone feel welcomed. They wouldn't even give us the food for the price advertised as the "special". December 10, 2012
Rated 4 out of 5 by Great family Stay Great hotel, staff are all super friendly and helpful and go out of their way to ensure you are happy. Facility is great for families, we spent many hours in the water park. Room was great, lots of room to spread out and very clean. It is our hotel of choice when staying in Calgary. January 4, 2013
Rated 5 out of 5 by Another Great Stay! Another great stay at this SPG property in a very comvenient location. The Club Lounge has a great view. The snack variety is great, and staff there is really friendly and helpful. Had a greay breakfast at Colour Cafe, and the wait staff there was awesome! Highly recommend! July 7, 2013
Rated 5 out of 5 by Oasis Water Park The water park was a hit with my grand children, ages 1 & 3. We arrived at around 8pm and went straight to the water park. They were exhausted after and went straight to sleep. We all had a wonderful experience. The hotel was hard to find with our GPS due to road construction. July 4, 2012
Rated 4 out of 5 by very good family hotel Location is convenient for access to and from the airport and the rest of the downtown area (LRT is close by), the facilities are great especially the water park for the kids (and adults), and the Bistro is very accommodating by way of food choice and price for family dining. July 29, 2013
Rated 3 out of 5 by Club Lounge is very small The club lounge is very small and at Happy Hour they do not offer any complimentary beer and wine which happens at most other Sheraton's. Additionally, the prices for the wine at Happy Hour is similar to the bar downstairs..might as well just go there for more options. July 19, 2013
Rated 5 out of 5 by Loved the Club upgrade Felt very welcome here, thanks to the Manager who happened to walk by when we checked in. We upgraded to Club and will do so from now on, loved it! We always use different hotels when we visit Calgary, but the Sheraton Cavalier will be our first choice from now on! January 21, 2013
Rated 3 out of 5 by Lack of communication When we checked it there was no mention that half of the pool amenities were down. The sauna was down for a while under repair and so was the hot tub. Paying full price and not letting you know up front while checking in was unprofessional. December 9, 2013
Rated 4 out of 5 by enjoyed my stay but bathroom smelled of smokers Nice hotel, convenient to the airport, plenty of restaurants near by. Only negative was that a previous occupant had definitely been smoking in the bathroom of this room. Not a really strong smell, but not what you want to face first thing every morning. October 29, 2012
Rated 3 out of 5 by Perfect for large groups of kids This Sheraton caters to families, and groups of kids. If you are looking for a peaceful and quiet place to stay you may want to consider other Sheratons. Everything is up to the standards you would expect of these hotels and the staff is very friendly. August 16, 2012
Rated 5 out of 5 by Fantastic pool We had a fantastic stay at this hotel. All of the staff were friendly and helpful. We loved the pool. Our kids could not wait to get back on the watersides when we woke up in the morning. We will definitely stay here again on our next trip to calgary. July 6, 2013
Rated 5 out of 5 by Friendly Staff - again! Once again, I was greeted by friendly faces everywhere I went. Every staff member that I met smiled and said hello, and the front desk staff practically jump to the counter to help you. The attitude of the staff really makes the stay extra enjoyable. February 21, 2012
Rated 5 out of 5 by My kids want to go back We stayed at the Sheraton cavalier for two nights and we had only planned to stay one. When the kids saw the waterpark, they were hooked. My spouse and I were impressed with the style and cleanliness of the rooms. Overall a great stay! Will be back! September 26, 2012
Rated 5 out of 5 by Awesome Hotel I have stayed here many times before , both business and pleasure. The rooms have been renovated and are the nicest anywhere. I love the glass showers! The staff is friendly , helpful . The food was incredible and delicious. I enjoy staying here. March 19, 2012
Rated 2 out of 5 by Poor Customer Service We left a bag of clothing behind in the room. We left 4 messages over 2 days for the hotel's Lost and Found, Adminstration, and Management, and have not recieved one response from anyone. We are very disappointed with the lack of responsiveness. September 2, 2012
Rated 5 out of 5 by Enjoyable stay My husband and I wanted a weekend “get away”. We normally stay elsewhere when in Calgary but decided to give this property a try. I was very pleased with our choice and will now make the Sheraton Cavalier my number 1 choice when in the city. January 24, 2013
Rated 5 out of 5 by Beautiful Hotel! Had a wonderful stay. The staff were very pleasant. Enjoyed the whole pool area. The room was very clean and the bed and bedding was very comforting and cozy. We had an Excellent experience at the Sheraton Calvalier. Will stay there again! January 31, 2013
Rated 5 out of 5 by Staff assistance Staff at the front desk and Business Centre combined to retrieve and send my leather jacket left in a restaurant, which I was unable to retrieve due to airline departure. Many thanks and excellent cooperation and service on June 15.. June 19, 2012
Rated 1 out of 5 by Disappointing Customer Service & Food Check In - After a long day of travel, I checked into the hotel late Sunday evening, expecting a Club Level room as advertised and proven on my reservation confirmation; I had been excited about this reservation as I was not away of any Club Level and after learning about the additional services, was looking forward to it. However, the front desk clerk informed me that my reservation was for a King room, not club level and I was in no mood to argue, though I did mention and show him the reservation inform stated Club Level. Discouraged, I went to my room to rest, already starting my stay in a poor mood. Lobby - The lobby is nicely decorated, a very large open space with lots of seating in the lounge area. The one issue was that access to the elevators from the lobby was narrow and seemed to a gathering area for groups of people, including children carrying over sized hockey bags.. This made it very awkward to pass by them to get to the elevators. Room - The room was nice, lots of space and a good view of the mountains and downtown Calgary skyline. The windows were in tremendous need of cleaning, the outside of them was very dirty, causing no picture of the mountains to actually turn out. Best yet however was a imprint of a child's hand on the window, likely after handling something sticky. I noticed the hand-print on day two of the stay and it was still there when I left 5 days later - completely neglected by cleaning staff. The bed was comfortable, but the pillows were far too soft. I asked the front desk on two occasions (once by phone and once in person) for harder foam pillows, but they never arrived. Amenities - The pool was below average. While the facilities were large, they are in need of deep cleaning and repair. The sauna has so many loose boards, you need to be very careful where you step. There is a cafe in the pool area which is very nice, a great incentive for families to stay longer. There were two hot tubs, one however was sectioned off; the other was fine, warming than what I expected; and even though there was a sign not allowing children under 10 in the hot tub, there was a 4 year old with her mother, while 2 staff looked on and did nothing to enforce the rule. I was not able to relax in the pool area at all, it is certainly catered towards families experience and not relaxation. Restaurant - The breakfast restaurant, Colors, was a big disappointment. I tried it on two occasions, once for the Eggs Benedict which I did not enjoy, the eggs were over cooked, potatoes undercooked, and the Hollandaise sauce was made from a powder, not from scratch. I tried it again a few days later for their buffet but was disgusted by the grease level in every warm item they served. I opted for fresh fruit from the local market instead of breakfasts at this location. I did not try Carvers, their steakhouse onsite, after hearing Room Service - I managed to get a couple orders of room service in during study periods of my stay. I would say that the deserts were fantastic, and the entrees are not worth the money. I have attached pictures of the orders. Their Chocolate Mousse Torte was great, rich and light; baked apple pie was good; the chicken breast was small and over cooked; the bruschetta was overcooked and hard, the tomatoe topping was heavily salted for some ready, but the roasted garlic was a great touch. April 28, 2014
Rated 1 out of 5 by What? We drove in from Saskatchewan to do some shopping. We had stayed here before. My wife wanted to stay overnight and have a hot bath after a day of shopping. $239 room and no bathtub! We were very disappointed. November 28, 2013
Rated 4 out of 5 by Express checkout that wasn't If a hotel offers an express checkout it should be faster than going to the front desk. Mine was not. Don't bring too many devices that need charging or you will need to crawl around. Nice breakfast on the Club floor. May 11, 2013
Rated 5 out of 5 by Upgraded Club Floor Outstanding Recently stayed on the club floor of the Sheraton Cavalier and was impressed with the quality upgrades made to the room and the club services offered in the lounge. Well worth the visit and will return there again. June 25, 2012
Rated 5 out of 5 by Great location and ammenities Hotel is ideally situated close to the Deerfoot, multiple restaurants and shopping. Rooms are clean, well laid out and have everything you need to enjoy your stay. The newly renovated fitness centre is fantastic. December 9, 2012
Rated 1 out of 5 by Unsatisfactory stay Probably the worst room experience in years. Furniture badly worn, chairs that literally could not be sat in, rust in the water, badly worn bathroom taps and a bed with mattress well past its best due date. September 17, 2013
Rated 4 out of 5 by One Night Stay The hotel is great as are the staff, ours was part of a block reservation for a tournament, the experiance was great my only negative was the breakfast provided for kids going to play sports was VERY Poor March 10, 2013
Rated 5 out of 5 by Every Visit is Superb The staff and hotel make my trips the most pleasant anybody could ask for. I value the relationship in this location, and always feel at home when I arrive and always sad to leave. Great job everyone January 9, 2013
Rated 5 out of 5 by Honey Moon with Spouse Excellent location, Very nice rooms - smelled so fresh. Coffee was not in the bathroom! Safe and ironing board in room. Colors Restaurant - always good. Excellent service Internet - very expensive. April 7, 2013
Rated 5 out of 5 by Great Stay The kids and I enjoyed our stay. King Bed was comfortable but I wish they would have rooms with 2 queens like they used to. Located close to many restaurants and quick drive to zoo. Will stay again! July 25, 2012
Rated 5 out of 5 by Family/Pet Friendly with Great Service I loved saying here as did my kids, they loved it so much here they didnt want to leave! I like that they accommodate to those who have pets that travel and offer great services, we will be back! June 3, 2013
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