Rated 5 out of 5 by Willett Love the updated rooms
I had a great stay. Love the cleanliness and quality of the rooms and finishings. Staff were great. I would definitely recommend this hotel. The breakfast restaurant "Colours" was very good and the steak at Carvers exceeded expectations.
April 14, 2014
Rated 5 out of 5 by lamd98 Loved the Club upgrade
Felt very welcome here, thanks to the Manager who happened to walk by when we checked in. We upgraded to Club and will do so from now on, loved it! We always use different hotels when we visit Calgary, but the Sheraton Cavalier will be our first choice from now on!
January 21, 2013
Rated 3 out of 5 by sumi hotel is close to airport with suttle service
happy with suttle service
June 26, 2014
Rated 4 out of 5 by YEGEDM Calgary Stay
Sheraton Cavalier is my choice when staying in Calgary.
June 21, 2014
Rated 5 out of 5 by Sharkie77 Great weekend stay!
This hotel provided us a great weekend getaway for our family! The breakfast at Colours was delicious and it was exciting for our son to be able to wear his pjs down for breakfast. Also the fitness facility was better than most hotels.
March 31, 2014
Rated 5 out of 5 by MyKidsDad Great Family Stay
The kids loved the waterlides, great environment. Clean and friendly. The buffets at the restaurant were top notch, my picky kids actually ate. Will stay here next time in Calgary.
May 18, 2014
Rated 5 out of 5 by Sandra423 Hotel Very Nice
The staff and rooms are top notch
June 23, 2014
Rated 4 out of 5 by brucehp enjoyed my stay but bathroom smelled of smokers
Nice hotel, convenient to the airport, plenty of restaurants near by. Only negative was that a previous occupant had definitely been smoking in the bathroom of this room. Not a really strong smell, but not what you want to face first thing every morning.
October 29, 2012
Rated 5 out of 5 by JaimeBrad The waterark is the main attraction!
We came to the Sheraton to spend our 1 year wedding anniversary with our 3 year old boy, we had SO much fun, we highly recommend the waterpark for all ages of kids, it was a ton of fun!
May 12, 2014
Rated 3 out of 5 by Superstar Perfect for large groups of kids
This Sheraton caters to families, and groups of kids. If you are looking for a peaceful and quiet place to stay you may want to consider other Sheratons. Everything is up to the standards you would expect of these hotels and the staff is very friendly.
August 16, 2012
Rated 5 out of 5 by Tmc18 Fantastic pool
We had a fantastic stay at this hotel. All of the staff were friendly and helpful. We loved the pool. Our kids could not wait to get back on the watersides when we woke up in the morning. We will definitely stay here again on our next trip to calgary.
July 6, 2013
Rated 4 out of 5 by Boris78 Good beds and nice rooms, food not great and noisy
The King sized bed and the room was comfortable. The staff was accommodating and professional. We deliberately requested to be on the 5th floor so we would be removed from the Waterpark (2nd floor rooms) as we read in previous reviews that the noise from the kids in the pool and the chlorine smell would make staying on the 2nd floor unpleasant. However, on Sunday morning, it didn't matter that we were on the 5th floor-from 8:30am on there was constant noise out in the hallway. We got no more sleep. Beginning with vaccuming outside our door??? and then children running up and down the hallway screaming and thumping and out of control.Either the soundproofing underneath the room doors needs to be improved or something needs to be done to separate guests without children from the parents with- that let their children run amok and beserk. Also a mention about the food-we ordered room service our first nite there, and the food was awful. The chicken wings tasted like plastic dipped in sauces and the prawn, scallop bacon thing- really? We thought ordering seafood in Alberta may be challenging but we were surprised that the bacon (Alta known for beef and bacon) was awful. Other than that, the coffees we got from the coffee shop started our days great-convenient and good coffee.
June 24, 2014
Rated 5 out of 5 by Sportsmom Friendly Staff - again!
Once again, I was greeted by friendly faces everywhere I went. Every staff member that I met smiled and said hello, and the front desk staff practically jump to the counter to help you. The attitude of the staff really makes the stay extra enjoyable.
February 21, 2012
Rated 5 out of 5 by JasonS My kids want to go back
We stayed at the Sheraton cavalier for two nights and we had only planned to stay one. When the kids saw the waterpark, they were hooked. My spouse and I were impressed with the style and cleanliness of the rooms. Overall a great stay! Will be back!
September 26, 2012
Rated 5 out of 5 by DSfarms Awesome Hotel
I have stayed here many times before , both business and pleasure. The rooms have been renovated and are the nicest anywhere. I love the glass showers! The staff is friendly , helpful . The food was incredible and delicious. I enjoy staying here.
March 19, 2012
Rated 2 out of 5 by Michael168 Poor Customer Service
We left a bag of clothing behind in the room. We left 4 messages over 2 days for the hotel's Lost and Found, Adminstration, and Management, and have not recieved one response from anyone. We are very disappointed with the lack of responsiveness.
September 2, 2012
Rated 5 out of 5 by traveller Home away from home
This facility conveniently located away from downtown and close to many amenities. The staff are very friendly and supportive. I have been staying at the Sheraton Cavalier for the past three years for all my travel needs.
March 29, 2014
Rated 3 out of 5 by GordW patronage
I see no difference in the level of service or recognition of my Platinum status at the Four Points down the street. I stay at this hotel at least once of month and I do not feel like my patronage is appreciated.
April 9, 2014
Rated 3 out of 5 by jean101 Lack of communication
When we checked it there was no mention that half of the pool amenities were down. The sauna was down for a while under repair and so was the hot tub. Paying full price and not letting you know up front while checking in was unprofessional.
December 9, 2013
Rated 5 out of 5 by Shelley606 Enjoyable stay
My husband and I wanted a weekend “get away”. We normally stay elsewhere when in Calgary but decided to give this property a try. I was very pleased with our choice and will now make the Sheraton Cavalier my number 1 choice when in the city.
January 24, 2013
Rated 5 out of 5 by Guest2013 Beautiful Hotel!
Had a wonderful stay. The staff were very pleasant. Enjoyed the whole pool area. The room was very clean and the bed and bedding was very comforting and cozy. We had an Excellent experience at the Sheraton Calvalier. Will stay there again!
January 31, 2013
Rated 3 out of 5 by Owllau Services
Front desk staff: no welcome, did not even say thank you. Guest experience, i doubt.
June 8, 2014
Rated 5 out of 5 by Russ42 Staff assistance
Staff at the front desk and Business Centre combined to retrieve and send my leather jacket left in a restaurant, which I was unable to retrieve due to airline departure.
Many thanks and excellent cooperation and service on June 15..
June 19, 2012
Rated 4 out of 5 by CAPJ Express checkout that wasn't
If a hotel offers an express checkout it should be faster than going to the front desk. Mine was not. Don't bring too many devices that need charging or you will need to crawl around. Nice breakfast on the Club floor.
May 11, 2013
Rated 5 out of 5 by kjuice1211 Upgraded Club Floor Outstanding
Recently stayed on the club floor of the Sheraton Cavalier and was impressed with the quality upgrades made to the room and the club services offered in the lounge. Well worth the visit and will return there again.
June 25, 2012
Rated 5 out of 5 by shearmp Great location and ammenities
Hotel is ideally situated close to the Deerfoot, multiple restaurants and shopping. Rooms are clean, well laid out and have everything you need to enjoy your stay. The newly renovated fitness centre is fantastic.
December 9, 2012
Rated 4 out of 5 by Sherry55 Convienence
Great location and near lots of good dinning within short walking distance. Pools and waterslide very family friendly and entertaining, Comfy beds ,pillows and bedding.
April 17, 2014
Rated 5 out of 5 by Carriek33 Fantastic Hotel
My husband, son, and I loved staying here and want to return again.
June 2, 2014
Rated 1 out of 5 by monday What?
We drove in from Saskatchewan to do some shopping. We had stayed here before. My wife wanted to stay overnight and have a hot bath after a day of shopping. $239 room and no bathtub! We were very disappointed.
November 28, 2013
Rated 1 out of 5 by bobalink Unsatisfactory stay
Probably the worst room experience in years. Furniture badly worn, chairs that literally could not be sat in, rust in the water, badly worn bathroom taps and a bed with mattress well past its best due date.
September 17, 2013