Rated 3 out of 5 by Liz79 CPA traveler
Hotel is old - Bathroom and closet extremely small. Parking was difficult and there was an extra fee for parking - this
is not that type of hotel.
Security is poor - you have to go outside to get ice/soda and have your key out to get back in the building. Not fun when you are a woman traveling atone.
Note - This review process is cumbersome!
January 17, 2013
Rated 2 out of 5 by KEVJ Hotel is run down
The rooms are in dire need of updating. It looks like they attempted a bathroom remodel but the work was shoddy and cheap. For the price it did not at all meet my expectations. The workout facility was very nice and the onsite restaurant was good. This hotel also did not have express checkout.
January 11, 2013
Rated 2 out of 5 by Bryan9999 Nice property with very thin walls.
We tried the Sheraton La Jolla because they still allow dogs. The room was nice enough and the grounds are nice but we could hear all of our neighbors on the headboard side of the room urinating every time they had to at all hours of the day and night. And whenever one of them flushed their toilet it sounded like a small explosive was being set off in the wall next to our headboard. Normal volume conversations in the rooms next to us were clearly audible to the point of feeling like we were part of the conversation in the same room. The paper thin walls are an absolute deal breaker for us ever coming back no matter how nice the property is. Also, they give you a free bottle of water but charge you $2 for the next one? Make it a charge or make it free. Either way is fine but a switch like that is a cheap tactic to up the bill. All staff we encountered very helpful and nice (including removing the $2 water charge). It really is a shame that we couldn't get a good night's rest because of the noise.
January 10, 2013
Rated 4 out of 5 by MoreMemories Another Enjoyable Stay
My stay here was VERY relaxing. My suite was spacious, well appointed, and quiet. Front Desk service was SPG quality. I even enjoyed walking to the adjacent mall for dinner at a restaurant and picking up snacks for the room.
I did not sample the food and bar services due to their limited holiday schedule.
January 9, 2013
Rated 5 out of 5 by Lggonzal Great Hotel!!
Me and my husband had a wonderful time at La Jolla Sheraton hotel with our two little yorkies!!
January 6, 2013
Rated 2 out of 5 by Anna90254 Photos are deceiving
The bed and pillows are wonderful but the heater was old and very loud. In fact so loud that I had to turn the tv up every time the heater started up. The wing of the hotel I stayed in was very outdated and felt lonesome and creepy
January 6, 2013
Rated 4 out of 5 by Dart76 Easy access to I-5 and quick run to airport
Everything was fine except for:
When we called I asked if a shuttle was available. It was but it was not free and the limo they called charged $55.
A coupon for 50% off at Humprey's did not apply to breakfast even tho, we asked the morning after checking in. The fine print did say only for lunch and supper. Suggest you add lunch.
January 4, 2013
Rated 5 out of 5 by DrJoeS Excellent hotel
This hotel was excellent in every way: nice, clean room; professional staff; good restaurant. I was especially impressed with the fitness room. The location was ideal for business at UCSD.
December 23, 2012
Rated 5 out of 5 by DK29 Sheraton La Jolla- Wonderful Service
We enjoyed our recent stay and highly recommend this hotel.
December 13, 2012
Rated 4 out of 5 by Goedgerl Lovely stay
Our first trip to La Jolla and San Diego. A very nicely maintained property with super friendly staff. A little noisy as quite a few young people partying but this was taken care of fairly quickly. Great location.
December 6, 2012
Rated 5 out of 5 by LAVisitor La Jolla's gem
The Sheraton La Jolla Hotel is a special treat for the harried business person and the traveling family. The grounds are beatifully landscaped and well-maintained. The rooms are sparkling clean, with inviting appointments and everything necessary for business and pleasure. The beds and lines are inviting and so comfortable. With a great restaurant and lively bar, huge pool and spa, gym and excercise room, the hotel offers something for everyone. Step from the parking lot into verdant lawns, sparkling pool and spa, babbling waterscape - complete with koi ponds and the occasional sweet wild bunny. Leave the world behind, even if just for a night.
December 5, 2012
Rated 5 out of 5 by KellyinOH Great hotel and staff!!!
I was in San Diego on a business trip and can honestly say this is a great hotel. Staff is extremely friendly and helpful right down to the security guards and maintenence men. Bar staff is great and grounds are beautiful. Has a resort feel to it rather than a hotel. Bar is frequented by locals as well, which is nice. Very nice people all around.
Beds and rooms very comfortable!
My only complaint with this hotel is the menu selection. Not a wide variety, though hotel guests get 50% off prices.
I would certainly stay here agin!!!
December 4, 2012
Rated 4 out of 5 by Mattchu We keep Returning
I like this hotel because the club rooms have fenced patios (perfect for our medium pup) and they have a sensible dog fee ($40 per stay). The gorunds are well maintained and you can park your car very close to your room. Great is you are in and out a lot. Location is great too. Also, the staff in the Club Lounge is always first rate. Housekeeping - NOT so much.
November 30, 2012
Rated 4 out of 5 by JulioCesar A convenient place to stay
Despite the fact the rooms need some updating or remodeling, the staff's attention and predisposition to assist you is just excellent.
November 20, 2012
Rated 5 out of 5 by DorsAll Comfortable
Quiet and very good locale. Excellent service throughout stay.
November 14, 2012
Rated 4 out of 5 by Mimi10 Great location
We stayed here for a long weekend. It was very clean and staff was very friendly and helpful. The location is great for getting around San Diego, close to highways, close to a nice mall and various reataurants. Some construction was going on, but it wasn't too bad. We were gone most of the day when they were working.
November 6, 2012
Rated 4 out of 5 by Shellie Perfect location for UCSD visits
This hotel is right off the highway and next to UCSD. The grounds are lush and tropical! The staff is friendly. I have never eaten at their restaurant . Parking is only 10 a day!
October 31, 2012
Rated 4 out of 5 by Yin1406 Great service
Helped us a lot about tourism information
October 20, 2012
Rated 5 out of 5 by Dadof5 Great Stay!
Excellent hidden gem. Clean comfortable rooms, accomodating and friendly staff and great pool, courtyard and facilities.
October 15, 2012
Rated 3 out of 5 by Edward1993 Close to Beach
The hotel looked very beautiful upon arrival. We were allowed to check in early. We were disappointed with the front desk and don't expect much for being an SPG member unless you are at the platinum level. This hotel was close to the beach, but that about all we liked about it.
October 14, 2012
Rated 4 out of 5 by CaptSR Hidden Oasis
This Sheraton is in a great location but is semi hidden away. The grounds are beautiful and remind me of a hidden Oasis. Nice club lounge and Executive club rooms with mini kitchenettes.
October 11, 2012
Rated 5 out of 5 by DanW1176 Good place to stay.
Good outside security with clean rooms and friendly, helpful staff. Beds and pillows were very fresh, clean and comfortable. Well located near North and South ramps to Interstate 5 for easy travel in the area. Restaurant food was very good -- service excellent and overall dining pleasant and relaxing.
October 5, 2012
Rated 4 out of 5 by TamTam4 Booked for my bridal suite
The junior suites are an excellent size. Plenty of room for my bridal party and it was close to my venue. The beds rock and the kitchen is a nice size as the living room. Staff was accommodating and friendly. Great location to shopping. Parking is a ripoff for the price you pay for a room.. Park on street if possible, as we did and its free.
The landscaping and gardens were perfect for my wedding pictures. I highly recommend this place.
October 1, 2012
Rated 5 out of 5 by russtms Quiet and convenient
This hotel is adjacent to UC San Diego, making it possible to walk there. In the opposite direction is a shopping center. In addition to the convenience, the hotel has the feel of a small country resort; there is less noise than in most locations and all rooms are close to the pool and Jacuzzi.
September 26, 2012
Rated 5 out of 5 by Proudmom2012 Executive Club
We stayed at this hotel for 5 days while moving our son into college at UCSD and I booked our stay with our AAA membership and chose the Executive Club package. The concierges, especially Jolene, were very helpful and friendly, and our stay was made even better because of their great service.
September 26, 2012
Rated 4 out of 5 by Anne12 Excellent value for business traveler
The rooms are comfortable and quiet. Internet service is fast and accessible. The breakfast facility works -- Starbucks coffee (including latte etc) and some simple breakfast sandwiches / pastries and wide open space to be able to work./meet. Staff very helpful.
September 22, 2012
Rated 3 out of 5 by Maddox58 Internet problems
If you use an iPhone or iPad, the login in screen doesn't work. Hotel staff was unhelpful and made it sound like I was crazy. Offsite technical support just acknowledged that things weren't working right.
The login screen worked fine on a windows 7 pc, so it must be a Safari bug on their login page.
September 21, 2012
Rated 1 out of 5 by drs55 The product is pretty worn out
The hotel feels like it might have been nice 20 years ago...We were in two different rooms...both had mold growing in the tub surround. Not what I would expect from Sheraton or any hotel.
September 20, 2012
Rated 2 out of 5 by Joyce01 Front Desk Staff Needs Help
One very frustrating part of the trip was the front desk staff. They had a set of rules they went by and could not think abstractly to solve problems. One example...they hastled the "important" person that came to pay my bill and I am sure you will lose business because of that...she had already sent tons of people to the hotel for the event I went to and it is close to her facility and home. They also did not tell us all the information we needed for our vist. They could have been much more friendly.
September 20, 2012
Rated 5 out of 5 by Kari This hotel has great features.
This hotel is in excellent area, close to shops, restaurants, La Jolla shores and La Jolla Cove two of the best beaches in the country, also very nice and clean hotel with good restaurant on the side.
September 16, 2012