Rated 5 out of 5 by Moose79 Great Location!
We enjoyed our holiday in Stockholm this year and stayed 7 nights in the Sheraton hotel. Overall, it was a great experience. As others already said, the location is perfect, you don't even have to use public transportation to get to most popular sights. And I'd advise anybody to book a superior room to the south side. Great view!
However, there were some downsides. Bathrobes were missing, and those we got after asking the room service where in bad condition. There were several stains on the furniture which could easily be wiped off (but weren't apparently), watermarks below the washbasin and on a lamp cover (I wonder how it got there) as well as dark stains on the bathroom mirror. The magnifying mirrors light didn't work, and I'm not sure if the air circulation in the bathroom was running at all.
But these minor irritations where perfectly outweighed by the great staff. Everyone, from room service and reception to the nice food & beverage ladys and of course the cook were very pleasant, attentive and helpful.
I would recommend this hotel to everyone, since its location saved us a lot of walks after 8-10 hours on foot sightseeing and our room welcomed us with comfortable beds.
We already plan to visit Stockholm during winter next year, and I'm sure we'll be back in the Sheraton hotel, too.
July 7, 2012
Rated 5 out of 5 by WOJO SVP Global Sales
People make the experience everyone was fantastic to my family. Especially Derek Samuelson
March 3, 2014
Rated 5 out of 5 by HappyGuest022014 This hotel is truly great
This is a beautiful hotel right in the center of Stockholm. Everything is marvellous - the rooms are clean, spacious and all the facilities are new. The breakfast was top noch also.
March 3, 2014
Rated 5 out of 5 by Claes1 Great staff
We arrived to sheraton at the wrong time. It was crowded.... the line of people was long. The staff behind the desk did a wonderful job, nice and easy. Very professional...
March 2, 2014
Rated 5 out of 5 by AuntieR Home away from home
Stockholm is a place I travel to frequently for work, and the Sheraton has become a home away from home for me. The staff are friendly, and customer service is probably the best in town. I have found Derrick and Frey, 2 of the staff members, to always have a positive, upbeat attitude.
The Sheraton is comfortable, clean, and very convenient. Attributes that are a must in my book!
I look forward to my return to the city.
February 25, 2014
Rated 5 out of 5 by DrNo009 Excellent hardware, software slightly dented from normal
One of my favourites in this city. Always greeted by bell men , receptionists with a smile, almost always by name. Great SPG elite recognition. Award-winning Executive Lounge. Great rooms. At this time upgraded to Corner Suite. Excellent room! Everything needed in a Hotel - check!
At this visit, less-than-average performance by Restaurant M&F Md'H's claiming restaurant fully booked (during 95min, 75% of tables free, no reservation notes), unable to serve anything for 60 min after orders, despite warning after 30min "Your first course is now on its way!. Found my way to other restaurant after patiently waiting for >60min. Kitchen staff idle, talking to each other. Not up to the same level as rest of hotel!
February 17, 2014
Rated 5 out of 5 by Phases123 Friendly, Professional, Convenient, Flexible
The Sheraton in Stockholm is in my opinion one of the better run Starwood hotels in Europe. I have been staying there several times in the past 2 years and have found them every time flexible to adjust to my time schedule, outgoing, friendly, and conveniently located in the heart of the city. The overall professionalism indicates a good and customer oriented management focus.An absolute must to stay there when in Stockholm.
February 21, 2014
Rated 5 out of 5 by mano12 mike12
Superb best for its value and location.
February 7, 2014