Rated 4,6 out of 5 by 290
Rated 5 out of 5 Excellent staff
The highlight for me is the quality of staff service in the hotel and One Spa. Managed to injure myself in the Spa (entirely my own fault) the staff were very attentive, Gemma even ringing me afterwards to check I was ok. Look forward to staying here again
14 aprile 2014
Rated 5 out of 5 by sijomil Room Cost
I am very dissapointed to find out that i could of booked the Castle View Room cheaper on the day when we checked online! the rate was £185 and i was charged £215! i thought are SPG was supposed to recieve the best rates!
very dissapointing and we will not be returning unless thhis is corrected.
7 aprile 2014
Rated 5 out of 5 by Raffster Ticks all the boxes
I have travelled the world enough to know when a hotel gets it right and the Sheraton Grand ticks all the boxes.
I would return here and recommend this hotel to any traveller in a heart beat!
Staff are first class, the welcome great, the rooms extremely comfortable , and take my tip and ensure you have a castle view room which is out of this world.
The club lounge is also first class and the staff obliging to a point they belong in Michellin star restaurants.
Starwood should bottle the recipe and have all their properties work to the benchmark of this great hotel and even better team running it.
31 marzo 2014
Rated 5 out of 5 by Kaneo Relaxing Overnight Stay
We thorougly enjoyed our stay at the Sheraton. From check in to check out we were treated extremely well. The staff were extremely attentive and accommodating. The only disappointment was we were not offered at check-in the option to have access to the Club area and spa offer. This may have been because we had breakfast included in our deal. We still would have added it to our stay though if offered it. We did also hear music being played in the early hours of the morning which did disturb my husband sleep. These are only tiny issues, otherwise, everything was wonderful and we made use of the pool. We ate at the hotel which had excellent service and breakfast was wonderful.
31 marzo 2014
Rated 5 out of 5 by Connie72 What a view...
Wonderful night spent at the Sheraton. Fantastic staff, amazing view and thoroughly enjoyed our time there. Haste ye back...indeed.
31 marzo 2014
Rated 5 out of 5 by Wendyroy16 1st Class
Everything about our stay was 1st class from the reception staff at check in to the staff in the Club Lounge they could not have been more polite and attentive to our needs. I would not hesitate to stay again and in fact look forward to returning.
24 marzo 2014
Rated 5 out of 5 by petertom3 Had to stay an extra night
A great stay at the Sheraton Edinburgh this week. After a great time at the spa, in the pool and gym we decided we had to stay another night, it was that good. The room had a great view of the castle and was very comfortable. Add on top of this the great pubs and restaurants of Edinburgh it made for a great stay.
21 marzo 2014
Rated 5 out of 5 by ChickenLeg Breakfast
Our first ever "Onion, bacon and potato scone omelette" as opposed to "An onion omelette with bacon and potato scone"
Otherwise very good.
17 marzo 2014