Rated 2 out of 5 by Weekender02 Dirty linen
Our bed linens were dirty, however houskeeping did come and change them within 15 minutes of our call. Some gesture of goodwill would have been nice.
December 13, 2012
Rated 5 out of 5 by 57DLW Pleasant stay
From making the reservations, check-in to check-out, couldn't have asked for an easier experience. Comfortable room, with Starbucks coffee- great!
March 4, 2013
Rated 3 out of 5 by mightymouse commentst
The last 3 times we have stayed there something goes wrong with the building such as no hot water, no air conditioning, and this time no phones.
December 27, 2012
Rated 5 out of 5 by Lamare Exceptional room
The rooms were spacious and comfortable. Very welcoming.
If I had a criticism it would be the elevators. They were slow and the waits were long.
February 4, 2013
Rated 5 out of 5 by DTDEX454 My St. Louis area hotel
Stay here whenever working in St. Louis area.Great hotel, greatstaff, great location, good local restaurants.
I always stay here when in town.
December 17, 2012
Rated 5 out of 5 by threeflutes Very comfortable stay during Wash U Parents' Weekend
Although the hotel was fully booked, everyone was calm, friendly and helpful. Room was spacious, clean and comfortable. Highly recommended!
October 31, 2012
Rated 2 out of 5 by SLK12 Director
The air conditioning never works or is noisy. The bahrooms have no counter space. The elevators are slow. The food is over priced
October 4, 2013
Rated 5 out of 5 by distad great hotel, good location
This is a great hotel with very friendly bar staff. Close to great places to eat all within walking distance on Central and Maryland Ave.
May 4, 2013
Rated 4 out of 5 by CMK12 Great Stay
They stay was great, however, on my last day, while using my towel and hand towel I noticed, some unappealing yellow stains on my towels.
October 15, 2012
Rated 5 out of 5 by GandS A throwback to the days of TRUE guest service!
From the moment we arrived, we felt not only welcome, but VALUED as guests. Thank you for everything, and we hope to be back again soon!
February 18, 2013
Rated 5 out of 5 by Eri2013 Excellent experience
Overall very satisfied, had access to the Club level and enjoyed the perks . A very nice hotel and a good experience with all staff
March 31, 2013
Rated 5 out of 5 by Cotuisana The Staff demonstrate great customer service
I recommend the hotel - the staffs demonstrate great customer service and the rooms are clean. The ambient of the hotel very good.
June 11, 2013
Rated 5 out of 5 by STLsherry Short but Sweet
Didn't arrive at hotel until 11pm and checked out at 5am, but everything was great inbetween and I look forward to another stay.
May 24, 2013
Rated 3 out of 5 by CAMIStLouis Housekeeping: Lost & Found
Called housekeeping to see if I left my cell phone charger. No one answered, so I left a message; no one has returned my call.
September 17, 2012
Rated 5 out of 5 by Firelion The food is great ,
We had a very nice dining experience and our waitress Ivy was very helpful and courteous. Thank you Ivy!
November 4, 2013
Rated 5 out of 5 by DK2701 This hotel has great location and staff
I was really pleased by my stay. It was a one night stay, but a great one. Right price, friendly staff and good parking.
November 14, 2012
Rated 3 out of 5 by UnsatisfiedinStLouis Club Lounge not worth it
The Club Lounge is overpriced and the food provided is very limited - not worth an extra charge, especially $30/day.
August 29, 2013
Rated 5 out of 5 by PAMITCH GOOD PLACE TO STAY
STAFF WAS VERY HELPFUL WITH ALL REQUESTS. LOCATION WAS CONVENIENT AND HOTEL ROOM AND LOBBY VERY COMFORTABLE.
September 26, 2013
Rated 5 out of 5 by Vicky55 This hotel remains my favorite
I enjoy my stay at the Sheraton Hotel . I appreciate the courteousness of the staff and cleanliness of the rooms.
August 14, 2012
Rated 5 out of 5 by Don29 Advisor
i was disappointed with the quality of food with the buffet breakfast on 11/15.
November 16, 2013
Rated 5 out of 5 by Ursula57 Great Staff
Had a problem during the night. The staff took care of it immediately. They care about their clients.
December 30, 2012
Rated 3 out of 5 by Michelle01 Housekeeping
Room was not as clean as it could be. Hairs left in tub, behind hoer curtain ....this is just gross
February 8, 2013
Rated 3 out of 5 by Will17 Wireless Internet Connection Terrible
The connection was so poor I could not get any work done. I will not be staying here in the future.
February 12, 2012
Rated 4 out of 5 by skiergal Outstanding Staff
Even though this hotel is a bit tired, the staff make up for it. Very helpful and freindly.
September 19, 2013
Rated 2 out of 5 by Ron100 Clayton Hotel
Nice and clean room, tempature control was easy to use. The TV was very nice but sentative.
September 3, 2013
Rated 4 out of 5 by SteveNYC Clean and Comfortable hotel
Unfortunately, the fire alarm went off at 6:00am and all the guests had to leave the property!
June 23, 2013
Rated 4 out of 5 by mbusster Great Hotel, horrible elevators
Great place to stay if you don't mind waiting over 5 minutes for their elevators to come
September 13, 2013
Rated 3 out of 5 by bonkowski2 SPG Rooms
The rooms were very small and not clean. Bathroom towels were filthy as was the carpet.
September 16, 2013
Rated 2 out of 5 by BizVisitor12 Tired
Room was not clean. There were broken items in bathroom of the room. Elevator was very slow.
June 30, 2012
Rated 4 out of 5 by millll This hotel has a great location and features
We enjoy staying at this hotel for the nice amenities, pool and exercise and clean rooms.
August 1, 2012