Rated 5 out of 5 by Bullhead location
Excellent location and a good value for he money.
August 21, 2014
Rated 5 out of 5 by CarrollGardensMom A Society Hill gem, great staff and amenities, near all
A second visit to this Society Hill gem was worth coming back to! Great staff, amenities, comfortable Club Floor lounge, nice bar. This hotel is a short walk to all attractions and is the perfect hotel when visiting Phlly. Great for all looking for excellent value and all that a great hotel has to offer. We will return again.
December 30, 2012
Rated 5 out of 5 by Gary62 Hotel is located within walking distance to Independence Hall
Stayed for one night. The staff was very helpful and polite.The room was clean and satisfactory. The valet service was helpful as they were asked to retrieve some items from the car. Enjoyed access to the club lounge area. Very relaxing.I would stay here again because of the location and the experience we had staying here.
June 18, 2012
Rated 3 out of 5 by Saint Disappointing Breakfast
Breakfast buffet in Taste Restaurant at 9AM featured cool to lukewarm French toast, scrambled eggs, bacon, sausage, and oven roasted potatoes. None of the chafing dishes appeared to be heated. Coffee was hot, though.
Bell service and garage valet were quick, friendly, and efficient. I appreciated the dog friendly policy.
October 20, 2013
Rated 4 out of 5 by myers47 Great location
Our room was beautiful but the furniture had not been dusted recently. The rest of the room looked cared for however in the middle of the night my husband saw & captured a huge roach in the bathroom. Upon showing it to the front desk staff half of our room charge was deducted. Fair enough. All staff courteous & friendly.
June 19, 2013
Rated 5 out of 5 by Ken04 A great experience
This was my first time staying at this hotel. I was attending a wedding nearby. The check-in was completed quickly and the staff very friendly. I attended a breakfast the following day at the hotel and besides the delicious food, the service was exceptional. I definitely want to stay at The Sheraton Society Hill again.
November 13, 2012
Rated 5 out of 5 by PJBAmex One of my favorite Sheraton's
This is a great hotel. If I am driving there I can usually get parking at a meter on the street, yes street parking in Philly. The Sheraton has a large lobby area that is great for small meetings. The staff is great and the room was large and quiet.
July 6, 2014
Rated 5 out of 5 by zanovia every member of the staff
from the time we checked in, the valets greeted us with such warmth, to checking in room, front desk was beyond friendly and helpful, to concierge and bar/ restaurant staff -- this hotel would be considered one of the best I have ever experienced.
July 7, 2014
Rated 4 out of 5 by SHW27 The pool was out of commission!
Nice renovations, friendly staff, perfect location. We spent very little time at the hotel, but were so very disappointed to not be able to jump into the pool after a long day on busy tourist feet. I honestly think compensation is due. The lack of working pool far outweighed the construction underway in the entrance.
August 14, 2012
Rated 3 out of 5 by Karina Great Bed
Bed comfort great. SPG is of no benefit for a preferred status unless you add 50 dollars per night, then the receptionist said that will put you in a preferred room. So, SPG was of no use. The housekeeping staff were nice. There was only one person at the reception desk when we checked out, none for SPG, of course.
March 9, 2013
Rated 2 out of 5 by Sching This hotel needs more friendly staff
Very good hotel location, however through out the year I only stay there if other SPG hotel has no availability. The main reason is the unfriendly staff, not rude, but you just don't feel welcomed there. The only exception is the young valet parking staff Gunther. They offered no amenity for life-time gold member.
March 3, 2013
Rated 5 out of 5 by Normal great place to stay
The hotel was perfect for our needs. One day, the daily room service was done a little too late in the day and when they did do it, it was not the complete job, but was satisfactory.
The concierge was a little difficult to contact. He was very nice and helpful, but not always at his desk during working hours.
July 14, 2013
Rated 5 out of 5 by GiannaJax Perfect Location
I really enjoyed my stay here. The room was comfortable, clean and quiet. The location is great....easy walk to Old City without all the noise. One issue, however, in this day and age, why can't hotels provide free internet? makes no sense to me.
June 30, 2014
Rated 1 out of 5 by Sleepless1000 Nightmare
Hotel overbooked and I was forced to stay over 30 minutes away in a hotel that was completing renovations. It was 2am!
August 7, 2014
Rated 4 out of 5 by trialman checking in and out
Good hotel. Only problem is that they were chronically short staffed at the check in desk when many people were checking in and out
August 4, 2014
Rated 4 out of 5 by marineboy07 Very comfortable, great staff
Internet connectivity in the rooms was terrible. Taste restaurant was mediocre at best, but expensive. Conference facilities were good, but noisy between rooms. Staff were all very helpful. Rooms very comfortable. Green environment program/$5 day voucher good, but not usable anywhere useful in hotel.
February 28, 2014
Rated 5 out of 5 by CPCU Awesome Hotel
The best hotel in Philly. Extremely comfortable beds and linens. Great gym with clean brand-new life fitness equipment. Can't beat the location. And staff is wonderful. Received great service from Ali at the front desk – a true professional..
I have stay here several times and it's never disappointed.
January 29, 2014
Rated 5 out of 5 by JoelB84 Nice, convenient
Nice updated rooms, friendly staff. love the lounge.
August 14, 2014
Rated 4 out of 5 by seadbf GREAT PET FRIENDLY FACILITY
Greatly appreciate pet friendliness, consistent quality, and location. Staff is also very professional and helpful when needed.
August 4, 2014
Rated 5 out of 5 by Margo50 Best bed ever
I slept like never before in this lovely hotel near all the historic sites in Philly. Nice folks on staff, from the room service guy who took and delivered my order to the guy who came in a minute to fix my tv. Would definitely recommend.
June 30, 2014
Rated 3 out of 5 by IMAparticipant72014 This hotel worked for the conference
This hotel was exactly what I expected for our conference - friendly staff, amenities and conference rooms that could hold all the participants.
July 31, 2014
Rated 5 out of 5 by DrProtocol Supervisor (Henrietta) was the Star of our Visit
End room accommodation was dark, and the hotel was crowded with a Conference and Wedding. Still, Henrietta found us a wonderful room with wide, high windows and a great view. Kudos for going the extra step.
July 14, 2014
Rated 4 out of 5 by CBIMeeting feedback from Feb 2013
The property was lovely and staff were pleasant at all times. My issues were with access for room service on both days. I experienced a very long wait before the phone was answered for food orders. I was also disappointed at finding a dirty sock by my window curtain and used napkin under the desk.
February 14, 2013
Rated 2 out of 5 by JoJo2013 Poor service at this site
Upon arrival, no SPG rooms available. My room was dusty, the carpet was dirty and the toilet was dirty. I had no room service menu in my room and it was a 45 minute chore to get a menu in the am. Service was so bad, I did not have the opportunity to order breakfast. I would not stay here again
September 27, 2013
Rated 5 out of 5 by Cornell79 Great location, excellent hotel
The staff is great and it was easy to be there with my dog - it's a very dog-friendly place. It is also perfectly located for easy access to sights and transit. In-house restaurant is excellent with a terrific wine cellar.
July 2, 2014
Rated 5 out of 5 by BusFamilyTraveler Very pleased
We were very pleased with our stay. ALL of the staff was very friendly and pleasant from front desk to room attendants. My kids loved the indoor pool with skylights.
We did not eat at the restaurant in the hotel, so I did not rate this area.
We would definitely stay here again.
April 21, 2014
Rated 5 out of 5 by NotaBene cleanliness galore
Great staff, clean clean sheets, clean clean mattress, large complimentary water in the room, starbucks coffee, could not say enough about my stay and very very good value, actually a stunning price!
July 11, 2014
Rated 5 out of 5 by Champlad The room was beautiful.
Unfortunately due to a death in my family I only got to enjoy the accomodations for one evening but it was very beautiful, clean and was decorated very stylishly. I can't wait to have the opportunity to visit your wonderful city and your beautiful hotel in the near future. Thanks much. Don
August 1, 2013
Rated 4 out of 5 by FCity1 Enjoyed my stay
The room was comfortable and clean.
The only downside was the absence of refrigeration. I have a medical condition that requires me to keep some meds in a cool, but not freezing, place. It would have been more comforting not to use ice.
I expect to return to other Starwood facilities.
November 10, 2012
Rated 5 out of 5 by MaryLM Extended Stay
The hotel was excellent for an extended stay. My stay was 10 days. The staff was attentive; the facility clean; amentities promoted with available at all times; and, the location perfect. I was able to park my car and walk everywhere I needed to go. I highly recommend this facility.
February 23, 2014