Rated 2 out of 5 by vanessa77 Horrible dining, dirty carpeting
terrible ambience in the restaurant. bare bones no decor.
dirty carpet in the hallways and room.
dirty glasses in room
May 16, 2013
Rated 5 out of 5 by Hank I will stay at Sheraton Paris Airport Hotel CDG every time I sleep in Paris
I spend 25% of my days at hotels, of which mostly at SPG hotels.... I prefer usually the Sheratons over other brand,,,as its usually very reasonable compared to what I get, and i love to use the club lounges... This Hotel was very warm... staff very respected and professional, and the Hotel is very conveniently located near the international terminal i use... and the train and tgv is just under it....
u can go anywhere from there... and u r staying at airport upon leaving... so you don't haveto worry about a taxi and wasting an additional hour or more... to reach airport... further more, I checked in and and went back and spent my time at the club lounge... had a quick snack, coffee and answered last minute emails... before i took my flight...
May 16, 2013
Rated 5 out of 5 by Sdallas GREAT SEND OFF FOR RETURNING HOME
I have stayed a number of times before but in the past. I noted that there were quite a few negative reviews on Trip Advisor but, as a longtime gold SPG client I did not take this seriously rather continuing to maintain confidence with SPG. Our experience was perfect. The room was spacious, clean, quiet and had all the amenities one would need. As a gold member there was no charge for the internet and the reception agent said that they had so many higher level SPG members that they had no availability to upgrade gold but, although I was fine with this, she checked anyway. We did not avail ourselves of any food or beverage services this stay but have done so in the past and found them to be excellent. I would assume this continues.
May 15, 2013
Rated 4 out of 5 by SingleTraveler No better location for CDG
If you need a hotel at CDG, this is the place. Very comfortable rooms and you step out of the hotel directly into Terminal 2. There is a Paul patisserie just outside the main entrance for a snack or food option instead of the hotel restaurant.
RER train into Paris is nearby as well as TGV airport station.
May 14, 2013
Rated 5 out of 5 by Sttcreate Convenience and comfort
Cant beat this location when catching an early flight or train. Very comfortable too!
Although at this price they should not charge for wifi!
May 14, 2013
Rated 5 out of 5 by KRB728 K.Battle
Excellent Stay At This Facility
May 10, 2013
Rated 2 out of 5 by tbob Offhand and useless staff from start to finish
The hotel is beautiful and the location fine. All the more surprising that the staff were so inefficient and offhand. They took ages to check us in and then held us up even longer for check out. The counter was rarely manned and they looked uninterested in helping us.
Worse of all they do not respond to calls after the stay. I have yet to get a reply to a request four days ago.
May 5, 2013
Rated 5 out of 5 by Jouravli Thank you
Short night and despite of this, I had time to appreciate the warm and professional attitude of everybody in this hotel.
May 1, 2013
Rated 4 out of 5 by Hector The Best Location at CDG Airport
Its really convenient to sleep over at this Sheraton when flying out from CDG Airport. It really reduces the stress a long trip triggers.
April 30, 2013
Rated 5 out of 5 by jimono Outstanding Convenience
What a great place to stay when you have a flight early the next morning. Paris traffic and getting up extra early were eliminated by staying at the Sheraton Paris Airport Hotel Club level is super, with drinks, snacks, breakfast and wifi and large TVs to relax and enjoy. I'll do it again!
April 29, 2013
Rated 5 out of 5 by Bill The Hotel Has IT ALL
The building is great. Check in perfect -- she gave me a perfect room with nice view. The bell men who both Che led me in and took my baggage up and drove me in the shuttle to Terminal 1 were both outstanding, above and beyond the call of duty .. !
April 25, 2013
Rated 4 out of 5 by Amine Always nice, quiet and clean BUT
The front desk staff refused to honor my gold status advantages and simply declined offering free-wifi....
April 25, 2013
Rated 4 out of 5 by Neodoc Excellent location - at the Paris Charles de Gaul Airport!
Wonderfully located - no hassel to get to CDG airport - you are basically in Terminal 2! Facility is excellent - large room with nice bath. Of course no " heavenly" bed, like the ones in US and Australia - never had one in The Meridian in Paris or the Sheratons in Amsterdam or Frankfurt or the Westin in Berlin - come on Europe - catch up!! Room service food was poor - sent the orders back once then could not eat their second try! The Staff were very apologetic and took the charges off our bill but no dinner that night was not optimum!
April 23, 2013
Rated 4 out of 5 by waxdol Nice and comfortable
Really enjoyed my stay in the hotel after long journey. Room ambience make me at home
April 21, 2013
Rated 5 out of 5 by Ginger2013 Location location location
Arrived at night and was so happy to get to hotel without having to leave airport. Was great next day to just walk to our gate. Could use more signs about location in terminal
April 21, 2013
Rated 5 out of 5 by Lena Great location at airport
The hotel was very modern and the room was wonderfully appointed and so clean. After 2 weeks traveling in Europe, it was great to have a spacious American size room with king bed and good air conditioning. We were able to catch a train right from the hotel to the airport for our morning flight. It was so convenient and
April 19, 2013
Rated 5 out of 5 by Sunny Exceptional Airport Hotel
This was an absolutely exceptional airport hotel in every respect. I arrived tired and felt instantly tucked into a cocoon that was peaceful, clean, and comfortable. The bathroom and amenities were superb and the bed so very comfortable. The quietness was such a surprise being right there at CDG--it was so very silent. I will definitely return for another stay.
April 19, 2013
Rated 5 out of 5 by rain45 Nice, spacious and clean hotel.
We only stayed in this hotel because it was the closest to the airport, but I enjoyed it! Bed and bathroom (with bath and shower) was spacious and clean. The receptionist was friendly, too.
April 15, 2013
Rated 3 out of 5 by G007 This Hotel has great location
I like the convenience to land at CG and just sleep at Sheraton. What I did not like: the hotel smells smoking and the restaurant was terrible. We order chicken, that come to the table cold; the waiter did not speak English and the service was below expectation.
April 10, 2013
Rated 4 out of 5 by naz1 Flying out of CDG
Best location to fly out of Charles De Gaulle.
Excellent service standard.
"NO" outside noise.
April 10, 2013
Rated 5 out of 5 by MSous Excellent Accommodations
The late evening staff was very nice and the accommodations, for an airport hotel, were EXCELLENT.
April 6, 2013
Rated 5 out of 5 by Duper Outstanding hotel for CDG connection
The hotel is very conveniently located for RER from Paris to CDG. Room was large and has a spacious bath with both shower and tub.
Staff is friendly and helpful.
April 5, 2013
Rated 4 out of 5 by Ab07 March 2013
Profesionnal staff - great location - enjoyable stay for 1 night
March 31, 2013
Rated 2 out of 5 by rua4102 convient but real expensive
This is right at the airport but it is extremely expense for the quality and service received.. The shower barely has any water coming out to conserve on water i assume and the water only gets luke warm , so no hot showers here. i then asked management and was offered 3000 SPG points for inconvience and to still have NOT received the points and i get no responce to emails to the hotel...
March 30, 2013
Rated 5 out of 5 by DonnaH Great airport hotel experience
What a great hotel in a great airport. The staff was very nice and helpful. The breakfast buffet is well worth getting up for and I love the free internet in the lobby. I will stay here every time I have a long trip that includes CDG.
March 29, 2013
Rated 4 out of 5 by MarilynnDW Nice and Convenient
I have stayed here several times when passing through Paris. The staff is always pleasant and helpful. The club lounge is nice, but it would help if they would label the snacks. Being France and they do like their fancy foods, it is difficult for those with allergies and when I asked the staff person tending the lounge, she either didn't speak English or chose not to, she could not tell me what the snacks were or their ingredients. I stuck with bread and cheese.
March 28, 2013
Rated 1 out of 5 by traveller staff attitude
Staff in bar not polite and unwilling to attend clients properly; "just waht is on the list" , als signing for payment took long.. three staff members talking amongst themselves at the bar , not interested in clients
March 28, 2013
Rated 4 out of 5 by EP2013 Great sleep!
For a airport hotel, the rooms are extremely well sound proofed! It is almost eerie it is so quiet! And the sweet sleeper bed always deliver! The only negative comment, I know it's an airport hotel, but the price of food and drinks is exorbitant! Complete rip off for what you get... I'd recommend buying a bottle of wine, baguette and cheese at a market and enjoy these in the room!
March 25, 2013
Rated 3 out of 5 by Richard Sport
Sport facility is crowded. Not enough fresh air and too warm inside.
March 23, 2013
Rated 5 out of 5 by supatight80 The BEST Starwood Airport Hotel to date....
Located on Terminal 2 of CDG, the property gave me a complimentary Suite upgrade and a personal hand written letter from their manager.
Suites were in excellent condition and their staffs were more than welcoming. Makes me forget I am in Paris!
March 20, 2013