Rated 5 out of 5 by kendrak Location can't be beat
I love the convenient location in the airport. The hotel also accepts pets which is nice. The only downside with the pet stay is that there are no easily accessible places to walk the dog.
The bed was very comfortable and room service was quick.
May 18, 2013
Rated 4 out of 5 by Francois My most recent stay
I love the Sheraton at Charles De Gaulle airport and stay there once a month. This time, however, my wake up call never came. Fortunately, I had my own alarm clock. But if I didn't, I could have missed my 8.20 a.m. Air France flight to New York.
March 10, 2013
Rated 5 out of 5 by supatight80 The BEST Starwood Airport Hotel to date....
Located on Terminal 2 of CDG, the property gave me a complimentary Suite upgrade and a personal hand written letter from their manager.
Suites were in excellent condition and their staffs were more than welcoming. Makes me forget I am in Paris!
March 20, 2013
Rated 5 out of 5 by Amy72 Surprisingly pleasant
Hotel is really clean, staff is really super nice, and you are AT the airport, so you can wake up and walk to security. The most convenient experience. I didn't use the gym or eat at the restaurant - just really slept there. But it was perfect.
March 9, 2013
Rated 5 out of 5 by dpg42 great overnight at an airport hotel!
Would recommend the Sheraton at CDG very highly to anyone needing to stay in the area.
It is minutes from the arrival and departure gates, extremely well staffed with friendly and helpful people and well suited to all of the travelers' needs.
September 17, 2013
Rated 5 out of 5 by Business37 Best hotel for air travel at CDG
Given that the Sheraton costs only a moderate amount more than its competitors adjacent to the airport, it is the best value.
March 11, 2014
Rated 2 out of 5 by DaveS58 This hotel needs significant improvement
I do not expect this level of service in a Sheraton hotel:
1. Breakfast buffet is seriously mis-managed. The room opens late, food is not displayed and ready when it finally does open, and service is missing - tables not prepared with missing service, and you have to chase someone to get coffee. Meanwhile the short order cook is reading her phone messages.
2. Two days in a row, no one made up my room. I chose the "green service", not realizing that this meant no one would enter my room at all for three days. Finally on the fourth day, I asked for some to come and change my linens, which was supposed to have been done on that day anyway. Staff is obviously confused because I received different answers each time I inquired about cleaning my room.
3. I paid extra for access to the club on the 4th floor. I used it once. It is extremely small, there is no room to relax without being forced to partake in every conversation in the room, and the food and amenities are mediocre at best. Definitely not worth the extra cost. I never used it after the first night, and I stayed in the hotel for 6 nights.
February 7, 2014
Rated 2 out of 5 by KADEC NEEDS WORK
1. ICE MACHINE ON ONLY ONE FLOOR BUT NO ICE BUCKET IN THE ROOM
2. IT TOOK 2 CALLS AND OVER 30 MINUTES TO GET A BUCKET OF ICE
3. BOTTLES IN THE MINI BAR FILLED WITH WATER, NOT VODKA
4. HOTEL CHARGES APPEARED TWICE ON MY ONLINE VISA STATMENT
September 6, 2012
Rated 4 out of 5 by MC12 Comfortable and convenient
Hotel is easily accessible from the Airport TGV station and is within a short walk from the airport interterminal rail system making it a very convenient. While expensive, it was worth it to be right at the airport the night before my flight.
November 20, 2012
Rated 4 out of 5 by Cam435 A great stay in a hotel shaped like a boat
The service and location were ideal for me. I didn't have much time in Paris, so the hotel was perfect. Also, the train station into Paris is downstairs from the hotel. I would highly recommend this hotel especially for business travelers.
February 13, 2013
Rated 4 out of 5 by David312 Sheraton CDG
Nice use of design overall. Rooms are nice and insulated from outside sound. Great location if airport proximity is a concern.
Overall could be more clean, especially the carpet. And the restaurant food was terrible!
December 31, 2013
Rated 5 out of 5 by DonnaH Great airport hotel experience
What a great hotel in a great airport. The staff was very nice and helpful. The breakfast buffet is well worth getting up for and I love the free internet in the lobby. I will stay here every time I have a long trip that includes CDG.
March 29, 2013
Rated 4 out of 5 by Scopedog Excellet hotel for visitors, flying to CDG airport
This hotel is very convenient for us, who fly to CDG airport first time and provide us good hospitality and confort room with reasonable price. Also we could go to both
Disney park and paris city, very easily and
within 45min or less.
May 7, 2012
Rated 5 out of 5 by wlm1963 Our Trip to Paris
After returning to Paris from the South of France for a one night lay over before our flight home, the Sheraton CDG was a nice oasis for us.After hetic travel for more than a week it was great to decompress at your lovely hotel!
November 2, 2013
Rated 5 out of 5 by CNS68 Totally exceeded my expectations!
I was taken by surprise when I checked into my room. It was perfectly appointed and had everything I could need for the night. AND it was quiet considering the location! It sure made my early flight the next morning much easier.
October 28, 2013
Rated 3 out of 5 by ers259 one night stay
Hotel is adequate if you have to make an early flight or are in need of a hotel in the airport. Best feature was being able to walk from the gate to room and back again the next morning without having to use an airport shuttle bus.
June 24, 2012
Rated 5 out of 5 by Scottedina Very Friendly And Helpful!
Had one night layover and what a great location plus the staff was very nice and helpful, this is not always the case in France. The rooms are very clean and comfortable, a little on the small size but its Europe and at an airport.
June 29, 2012
Rated 4 out of 5 by Calvados Good hotel
I stayed 3 nights. Wake up call was on time. Had only breakfast during my stay. It has everything I needed, the restaurant staff very pleasant, nothing special to complain about. Though 399 Euro for the room seems expensive.
November 11, 2013
Rated 5 out of 5 by Peabody1 Superior Staff
Check in and out procedure is extremely efficient. I made a mistake on my reservation and hotel staff quickly and efficiently corrected it. Exceeded my expectations.
February 14, 2014
Rated 1 out of 5 by sy1965 Poor night's sleep
My room had a broken air conditioner and road construction taking place in the middle of the night outside my window, so it made for a lousy night with little sleep. Also, don't most hotels offer complimentary wi-fi in the rooms?
October 23, 2012
Rated 5 out of 5 by Edmond33 Great hotel and friendly staff
Confortable rooms, very clean. I have stayed there three times. My only recommendation would be to serve breakfast until a later hour, especially If you come from a long haul flight and do not have to make an early connection.
July 15, 2012
Rated 2 out of 5 by Texane room problems
My toilet would not flush and one of the left hand curtains did not move well and needs attention. These things should be checked. Even if the toilet flushes for others I could not push it hard enough to get it to flush.
October 4, 2013
Rated 4 out of 5 by JCAN Found
Not impressed by the design for the light switches. Difficult to find on night table and difficult to operate on desk
February 24, 2014
Rated 3 out of 5 by Frank9876 Expensive
The hotel is very clean and easily accessible to the trains and terminals. The food and beverages are extremely expensive. A bottle of beer is €11 and a club sandwich is €25. This is very high even for hotels in Paris.
July 29, 2013
Rated 5 out of 5 by Ricardo044 Could not be closer to Airport
I stayed for a couple of nights and was very pleased to be at the Airport and within easy reach of the Train Terminal. We where able to go to Paris by train for on two occasions. We had great advise from the concierge.
June 13, 2013
Rated 5 out of 5 by bigd123 great location
great location within cdg terminal 2. makes for a simple and leisurely get-away on day of depature. do not have to worry about travel arrangements from central paris or shuttles from nearby airport hotels to terminals.
November 24, 2012
Rated 5 out of 5 by ETCANADA New, easy, clean, friendly and walk to the gate!
We had parcels sent over early, they were there on arrival. We went downtown with our customer by train that is in the basement. Nice glasses of wine in the bar and as North American friendly as you will get in Paris.
October 16, 2012
Rated 3 out of 5 Very nice and quiet hotel
Very nice and quiet hotel, good restaurant and room service.
Comfortable bed. Pillows not good tho
But the the CLUB LOUNGE is VERY disappointed. Buffet not loaded, red wine served hot. Not enough table or seats.
August 4, 2013
Rated 4 out of 5 by Caribe Great location
Quiet room -345- impressive... Save for next time
No breakfast at 10:30 - not good for travelers going in Nd out of all time zones -- should offer at least a petit demeanor all morning
October 18, 2013
Rated 5 out of 5 by GKurdoglu Perfect rest between flights
I always enjoy staying at Sheraton Paris Airport Hotel in between my flights. Its location at airport is very convenient. It has a nice lounge that makes my stay comfortable. The satff is kinfd and attentive.
August 5, 2013