Rated 5 out of 5 by MonaLisa50 Staff Always Helpful
Every time I stay here, the staff has been extremely helpful. Amenities are also great.
January 27, 2014
Rated 5 out of 5 by Marieka Excellent
Easy check-in/check-out process. Very friendly staff. Great room. Had a wonderful stay.
October 18, 2012
Rated 5 out of 5 by moore1982 This hotel is in a great location
Hotel was conference was conference host. Everything was convient and food was good.
March 10, 2014
Rated 4 out of 5 by BarSue Pleasant Stay
I enjoyed my three day stay. I felt right at home and the staff was superb. Thank you.
August 2, 2013
Rated 5 out of 5 by kclb01 Great Hotel
Enjoyed my stay. The staff was very courteous and the facility was extremely clean.
January 16, 2013
Rated 4 out of 5 by Mark1968 NA
Wish the gym was in the hotel instead of having to pay extra to use the one nearby.
September 18, 2013
Rated 5 out of 5 by bunnyrab great hotel and great staff
staff and facilities are great. they were very attentive and accommodating.
April 27, 2014
Rated 5 out of 5 by Laurend3 My Review
Very pleased with the room, how easy check in and check out was. The friendiness.
December 19, 2012
Rated 3 out of 5 by Winnie2 Guest Rooms
The guest rooms are old and need updated. Great location and in the heart of RTP.
September 5, 2013
Rated 5 out of 5 by John Great meeting location
The staff is great to work with for a large meeting. I was extremely impressed.
May 21, 2013
Rated 5 out of 5 by SFOBOUND Thank You
We needed a place to stay as we were bumped from our flight. Very comfortable.
September 8, 2012
Rated 3 out of 5 by Joe1940 Just another convention hotel
Alright at the convention rate; I would not have paid full fare for it though.
November 15, 2012
Rated 5 out of 5 by doctorj great stay
great service.everyone was very helpful.It was a great stay.the food was great
February 18, 2013
Rated 5 out of 5 by chocola55 GREAT
This hotel was great for out event customer service and the food was great.
February 20, 2014
Rated 5 out of 5 by Apuro great staff
friendly, helpful and super friendly staff. the lady at check in was great.
November 27, 2013
Rated 5 out of 5 This hotel is great for group meeting
the facilities lend itself well to accommodate meeting break out sessions.
November 18, 2012
Rated 4 out of 5 by Janelle51 Great layout
I was in a wheel chair. I could roll everywhere with no problem
May 5, 2014
Rated 5 out of 5 by CaptainT excellent customer service
This was an great experience. Excellent all around service and people.
March 11, 2013
Rated 4 out of 5 by SharonC56 Great Stay
Room/Hotel was very clean and bed was very comfortable.
May 21, 2014
Rated 5 out of 5 by BB804 Great Facility & Location
HIghly recommend when staying in the Raleigh / Durham / RTP area
December 17, 2012
Rated 5 out of 5 by Mrsluvstruck Not a complain
My was great thanks to two helpful employees Betty and Charles .
July 14, 2013
Rated 5 out of 5 by fgoodwin Week Long Stay
Feels like home. Beds are great, quiet rooms. Staff is awesome.
May 20, 2013
Rated 5 out of 5 by drosero very impressed
Staff was great, from the managerial side to housekeeping side!
May 20, 2013
Rated 5 out of 5 by southpoint comfort
Enjoyed my stay. I found the beds extremely comfortable.
May 30, 2013
Rated 4 out of 5 by Chris33 The employees were terrific
The entire staff was prompt, courteous and helpful.
March 15, 2013
Rated 4 out of 5 by NNN11111 shower not enough pressure
Would have like a shower with good water pressure.
August 12, 2012
Rated 5 out of 5 by Biguch biguch
very good hotel brand. comfortable and welcoming
December 30, 2013
Rated 3 out of 5 by HM23 Poor room service
Ordered breakfast to our room- it was not good-
January 28, 2013
Rated 3 out of 5 by gizmogotnet Somewhat disappointing experience...
I have to say that there are good and bad items that occurred during my stay. The beginning was when they did not honor the reservation for a king size bed -- it took me contacting my travel department to get them to give me the king bed that was in my reservation. After that, they managed to "find" a king size room even though they assured me that none were available.
But even then, it wasn't over. I got my keys and was off to my room, only to find that the keys didn't work. After multiple iterations, they finally discovered that the lock was not working correctly (it would read a master key, just not a key that was encoded by any of the other machines in the building). After that, they managed to find -another- king room. Fancy that.
So, after all this, the gentleman at the front desk promised me some breakfast vouchers for my stay due to the issues. Not only did those vouchers never materialize, I never saw that gentleman at the front desk again, nor did anyone else at the front desk know anything about giving me any vouchers.
All things considered, if this had been my first stay at a Sheraton property, I would most definitely NOT be returning. As it is, I believe that the service (after they found a king room) was exceptional.
May 6, 2013
Rated 5 out of 5 by Lynn65 deadbolt
the deadbolt in room 104 did not work
May 1, 2014