Sheraton Tampa Riverwalk Hotel

  • 200 North Ashley Drive
  • Tampa,
  • Flórida
  • 33602
  • Estados Unidos
  • Mapa

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Rated 3.7 out of 5 by 454 reviewers.
Rated 3 out of 5 by Ready for a refurb Property is in need of a renovation. Staff was friendly enough but rooms are definitely tired. Paint peeling on ceiling, patent leather on headboard cracked, furniture scuffed, carpet stained, and mildew around tub are just a few examples of what I mean by tired. Room service was prompt and tasty. Asked for late check out night before and was told it wouldn't be a problem but associate was not empowered to commit and said we had to ask the next morning (which pretty much defeats the purpose of late check-out). Overall, I would not avoid the property if I needed to be downtown but this property has the potential to be a star once it is remodeled. March 29, 2013
Rated 1 out of 5 by How many things can go wrong with one stay? Booked: King bed, Deluxe room, RIVERVIEW with breakfast for two, for two nights Received: STREETVIEW (noisy), double beds, one night (they corrected the one night when my husband gave them my confirmation number, but did not reactivate our keys to room), husband locked out of room for 4 hours while I was attending seminar due to above. I was told by Laura(manager) I should have booked the room in both of our names even though I received two keys. When I called from my room to the desk to ask for my other breakfast pass the clerk told me he heard I was unhappy. I called Corporate to report and the GM was suppose to call me and has not at this time. I will tell everyone I know about my AWFUL experience!!!! March 23, 2013
Rated 5 out of 5 by birthday cake When we arrived the clerk jumped through some hoops to provide us with our request for a river side room. I thanked her and joked that she did that before she even knew that it was my birthday. Fifteen minutes later room service knocked on the door with a gorgeous piece of birthday cake!! It was sooo sweet and thoughtful!! The river was so peaceful to watch with all of the crew teams practicing. The beds are super comfortable with great pillows and soft sheets. We also loved the chilled "veggie" water in the lobby that had celery and carrots floating in it. Would defiinitely stay here again! March 20, 2013
Rated 5 out of 5 by shuttle service appreciate shuttle service, however someone needs to man the phone out there always as it took three calls and finally front desk to go "find" them to get service March 17, 2013
Rated 5 out of 5 by Convenient location to down town action. This hotel is very conveniently located close to many downtown attractions. Ice Hockey, Football, Shopping, etc. You could not ask for a more friendly and helpful staff. March 16, 2013
Rated 2 out of 5 by no sleep hall way noise traffic noise what's more to say,if you can't rest peacefully what's the point of staying in an acclaimed hotel. room needs some attention as to the paint and other things that are falling in disrepair. March 16, 2013
Rated 1 out of 5 by Seriously Lacking Hotel The staff is anything but accommodating, do not expect to get any service at this hotel and the rooms are not as clean and updated as you would expect. March 14, 2013
Rated 4 out of 5 by Clean, Comfortable stay - nice view. Needed to stay overnight while my father was in the hospital at Tampa General. Hotel offered a great discount for me. The location was very convenient to the hospital and the staff was great with a quick check in and very fast valet service compared to other hotels. The room was clean and comfortable with a nice water view. I wish there had been a refrigerator and microwave since I didn't have much time for dining out. I'll stay again. March 13, 2013
Rated 5 out of 5 by Highly recommend I would recommend staying at this Sheraton. Staff was very friendly and helpful. Shuttle service was awesome. The green program rewards you for not having room cleaned each day . We keep our room clean and in order so the 5.00 voulcher was a bonus towards a meal at the hotel . March 13, 2013
Rated 4 out of 5 by Hotel features The beds were very comfortable with exceptional quality linens. I had a view of the River from my balcony on 4th floor. The staff was professional and attentive. A problem with my room assignment was addressed immediately and solved. The restaurant had above average food. The carpeting could use update. March 12, 2013
Rated 5 out of 5 by great location and staff The hotel was very convenient for the Gasparilla Music Festival downtown. The staff were all friendly and very helpful. I also appreciate it that I was able to check in early. March 11, 2013
Rated 3 out of 5 by Updates Needed The hotel definitely shows its age and is in need of updates. Also, very thin walls and noisy hallways/slamming doors. Not a good night's sleep. March 11, 2013
Rated 2 out of 5 by Old This is a tired property. Needs major renovation. March 6, 2013
Rated 5 out of 5 by Fantastic Hotel! My wife and I were absolutely thrilled with this Hotel. The staff was very professional while being very attentive to our needs. While being a little costly, it was well worth it to be treated so well. The room was spacious and beautiful. The River view we had was absolutely gorgeous as well! March 5, 2013
Rated 1 out of 5 by Not reccomend hotel Very noisy hotel, very small bathroom March 3, 2013
Rated 4 out of 5 by Reserved Quiet Room But Did Not Get One We enjoyed our overnight stay in this hotel but had disappointment too. The Valet & Club Room Associates were great. We were Very Disappointed though with the amount of "mechanical noise" in our room and outside our door even though a QUIET ROOM was offered by the reservation agent & noted in our reservation. It sounded like we were next to the engine room on a ship. Please don't offer a Quiet Room and then give someone room 616. A mechanical room for the hall was outside our door and our in room A/C was noisey too. The Roar of the Street Sweepers below over the mechanical noise was comical. Expected QUIET Serene Riverview Room but what we got was far from that. March 1, 2013
Rated 2 out of 5 by Needs renovation This Hotel has minor structural damage throughout. Bathtub was clogged. Parking is too expensive ($19) a night. I was charged $50 early termination fee. February 28, 2013
Rated 4 out of 5 by Tired Rooms Staff and hotel accomadation were good. The rooms are in dire need of refurbishing. Fixtures and furniture is worn and finishes are pealing. Not up to Sheraton standards. February 28, 2013
Rated 4 out of 5 by Lovely Stay Despite a rocky start - no body at reception to check-in, then 1 person for an ever increasing crowd - the hotel was delightful. This was my second stay & I will not hesitate to choose this as my 'go to' when needing to be in Tampa for business. The restaurant is average in respect to food & service - but the housekeeping staff/room service staff are outstanding & could not have been more helpful or accomodating. The hotel is old, & it shows in places, but spotlessly clean & I felt safe & more than comfortable - thank you Sheraton Riverwalk. February 28, 2013
Rated 5 out of 5 by Great hotel, great location Very nice hotel. We booked a balcony room with a view overlooking the river for the Gasparilla Races. The location is great - right on the river walk, which takes you to museums and other sites. There's also a tram nearby that will bring you to the Ybor distract, so no need to drive. Only things missing that I could think of is lack of a hot tub and free parking, which was ~$20 a day. February 27, 2013
Rated 5 out of 5 by The hotel has accomodating STAFF Staff is accomodating and location is excellent if planning to enjoy the sites and see the City of Tampa. February 27, 2013
Rated 5 out of 5 by Only one thing missing My room was large, comfortable, light and inviting--very important when travelling lot. the staff on the floors and behimd the front desk were all friendly and helpful. Everything was great ...................except--the food. the restaurant needs a better chef and cook staff. I was longing for Grouper. The sandwich that I got was just awful! A colleague had the same experience.So disappointing. February 26, 2013
Rated 3 out of 5 by Dirty room The staff was excellent. I always rate my hotels by the cleanliness of the room. This hotel was had a 5 Star Lobby with a 21/2 star room. The room had potential because of the balcony river view. However, the carpet was dirty with many stains, dirty couch that I would not dare sit on for fear of something crawling onto and the amount of dust behind the bed which was easy to see. February 25, 2013
Rated 5 out of 5 by Great hotel This hotel was great and close to everything within walking distance for the Gasparilla Half Marathon. I would book this hotel hands down in the future! February 25, 2013
Rated 4 out of 5 by Gasparilla weekend This was a great hotel to be able to walk to the start of the Gasparilla race. Everyone was courteous and the room was clean, yet average. A bit dated but clean. The only thing that bothered me was the naueating ,very strong air freshener they use for the entrance area. It was horrible every time we came or went. Has a nice smell but needs to be toned down a lot.. Getting into the entrance with your car is a bit tricky if you are coming from the other side of the street across from the hotel. No turn signal and lots of oncoming traffic so need to go down two lights before being able to enter into the valet area February 25, 2013
Rated 4 out of 5 by Great service and location. Hotel was located in walking distance to start and finish line of the Gasparilla Hallf Marathon. Was reasonably priced. Service was excellent. Every employee we encountered went above and beyond to exceed our expectations! Room was fairly noisy for sleep. You could really hear the cars on the street below... We actually thought the window was open. Not sure how you could fix that, but otherwise was a great stay. February 25, 2013
Rated 5 out of 5 by Nice smaller hotel The sheraton riverwalk was in an excellent location in downtown Tampa. I had a river view balcony room which had a great view and nice large balcony. The bed was super comfortable and I liked the convenience of the small fridge, microwave and starbucks coffee available in the room. There was some small wear and tear noticeable in the room-headboard and a few places in the bathroom, but overall I really enjoyed my stay there and the smaller more cozy feeling of the hotel February 25, 2013
Rated 5 out of 5 by SPG Recognition Great hotel, glad our company selected it as our home away from home. Keep up the good work. February 23, 2013
Rated 3 out of 5 by Good location, facilities outdated Downtown location is nice, so are river views but rooms are outdated. Shower mechanism often don't work, A/C cools but barely (and it was not even that hot out), not enough or well placed outlets and lights so dim is difficult to work in the room even with all on. February 23, 2013
Rated 3 out of 5 by Not what expected from Sheraton originally booked a junior suite, what a waste of money. room was dirty, crumbs on the carpet, ripped curtains, stained tub. Not worth $459 a night. Asked to change a room but were told they are completely booked. Ended up in a regular room for $189 per night. Found cashews on the floor from the previous occupants. During my stay room was cleaned once, however, cashews on the floor were still there. At some point I reserved a car service for 5 am pick up just to find out nobody actually reserved anything. Disappointment all around. Would not be back or recommend to anyone. Except for a nice lobby, nothing positive! February 22, 2013
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