Rated 5 out of 5 by Anya Feel Good Hotel
We've stayed here before & continue to return. The staff is friendly, helpful & courteous. The SPG rooms are a great size & very clean & comfortable. The tropical pool area is one of my favorite..such a relaxing feel (a little of Hawaii). Walking distance to Disneyland. We love it here & hope to return soon.
December 14, 2012
Rated 4 out of 5 by ShirlzO Great location and rooms
Room was nice and clean. Great view of the pool. Within walking distance to Disneyland and Downtown Disney. Marketplace was convenient with a Starbucks and breakfast. Pool was nice. Wish it was non smoking area. A guest smoked 3 cigarettes while we were there. Had to leave, as the smoke was bothersome
May 28, 2013
Rated 4 out of 5 by Jessie67 Nice accomodations, but too many fees
I did enjoy the room and all of the amenities, but was disappointed with the fees that where were added to the bill.
October 25, 2013
Rated 5 out of 5 by Bovee Comfortable relaxing environment
The facility has a very comfortable relaxing ambiance. The garden/pool side rooms looking over lush landscaping made me feel I was in Hawaii. The bed, pillows and bedding are first class. The Fitness Center has deluxe equipment in a contemporary ultra clean space large enough to accommodate many users.
September 8, 2012
Rated 5 out of 5 by Tak3 Stayed often, always great!
I've stayed at this Starwood Hotel many times. Everything is just great from the facility to proximity to Disneyland, to the friendly and helpful staff. The Club Lounge, both in the morning and evening are especially inviting.
September 24, 2013
Rated 5 out of 5 by miller6824 Great Location to Disney
This is a great hotel with a nice pool that isn't crowded. If you can stay in club level because the happy hour and breakfast are a really nice feature.
For the price this place is a great value compared to staying on property at Disney. Next time we go back we would definitely stay here again.
June 15, 2013
Rated 5 out of 5 by jogger99 awesome hotel and features
The hotel was a great place to experience my conference and the area. The layout of the hotel and grounds were very comfortable and inviting. The lounges and pool and restaurant's inside the complex were very nice.
September 29, 2013
Rated 5 out of 5 by Faraht Close to Disney land
Walking distance to Disney great rooms and good breakfast at Molly's cafe
October 29, 2013
Rated 4 out of 5 by Stacydhh Problem with SPG communication with hotel
My son and I traveled to Disneyland with a friend and her son. She is disabled and when booking the room through SPG I spoke to the agent about specific needs. The agent aid she had noted all our needs and the Sheraton Park would receive the information. When we arrived, we learned that this property did not even have the ability to meet our request. While the desk agent worked very hard to find us the best possible options and even checked with the other local Sheraton to accommodate us, we still ended up with a compromise that impacted my disabled friend. So while the hotel itself was well maintained and the staff did what they could to accommodate us. The communication of the SPG staff was disappointing because they did not tell me this hotel could not meet our needs and the hotel staff who received our reservations should have seem the notes in the system and communicated with us in advance to let us know our needs could not be met. While I am normally very happy with my Sheraton experience, this trip was disappointing.
August 18, 2013
Rated 5 out of 5 by spedteach25 A Very Nice Hotel!
My two sisters and I recently stayed at this hotel and found it to be very nice. It was clean and housekeeping exchanged our towels daily. The bathroom with the sink is a little small, especially for three women trying to get ready. It was the only place with a mirror. It would have been nice to have a mirror in another place in the room. Our tv did not work when we first got there. We called the front desk and someone came and fixed it within 10 minutes. We never had any more trouble with it. The staff was very friendly and helpful. We were within walking distance to many restaurants, shops, Downtown Disney, and Disneyland. Breakfast was not provided, so we just went to the shop on the first floor and got a muffin or breakfast sandwich. It was a little expensive, but the food was good. We ordered room service the last night we were there; and the food was good as well. Overall, our experience was well worth the stay. We were pleased with the accommodations and would definitely stay here again.
October 23, 2012
Rated 4 out of 5 by BusTrav Hotel Near Disneyland
The hotel is good for doing business in Orange County and visiting Disney Parks.
The Club level is worth it; although Oatmeal (even instant) would be an improvement to the breakfast. The rooms are clean; however the bathroom was quite small. The pool and fitness center are very good.
August 5, 2012
Rated 4 out of 5 by Red71072 Disappointed
We were told at checkout in the morning that we were able to use shower facilities that afternoon prior to late evening flight. The shower facilities turned out to be outdoor showers adjacent to the pool.
Most disappointed and not up to Sheraton standard as far as I am concerned.
October 28, 2012
Rated 5 out of 5 by msund Great Customer Service
Staff at this hotel was excellent and very attentive. Gym had professional grade equipment and very clean. Hotel grounds were lovely.
October 12, 2013
Rated 5 out of 5 by MilandCivTraveler Great location for Family outing
First time staying but we will return. Great hotel for a 2 day family outing. Staff is excellent. Pool area is nice. Club floor was good. Simple and efficent breakfast. Bus service from Hotel to Disney and you can ride all day. Made it easy to come back to hotel for a break
February 27, 2013
Rated 5 out of 5 by Appleofmyeye3 Great place to stay
Because we belong to SPG and have Disneyland passes we are in Anaheim many times during the year. This is the place to stay. Our Dental Hygiene meeting is here in May of each year, so my friends and I always make it point to stay here. Would recommend this Sheraton Resort .
May 7, 2012
Rated 5 out of 5 by JFK45 Once again at fantastic stay
We can't say enough about this Sheraton. Veronica at the front desk was so helpful. Wonderful pool and hot tub too. Very comfy beds. Very clean. Fantastic service in club room. Thank you Sheraton will definitely be back!
September 2, 2013
Rated 4 out of 5 by ubtraveler1 Nice club lounge and great view of the fireworks!
I stay almost every month and I am always given club access (platinum status recognition) and a gift card for food purchases. It is definitely a family hotel but the room is always quiet and peaceful. The staff are all attentive and friendly! I will continue to return!
October 6, 2012
Rated 4 out of 5 by bk91 Anaheim Sheraton
Nice hotel, club level amenities and staff responsive and friendly; close to Disney and convention center.
October 13, 2013
Rated 3 out of 5 by nickv room comfort and hotel access
air conditioning was not working well in the room. problems with back door access as well with our room keys even though they worked on other doors...very inconvenient when we unloaded our car and then had to reload and travel by car back to the front of the hotel.
January 21, 2013
Rated 5 out of 5 by Kimma "Sheraton at it's finest"
Hotel location was excellent. Within walking distance to Disneyland and many other options for your trip. Shopping, resturants and family entertainment all close. Very friendly professional staff to assist you at every moment. I know I would stay here again!!!
May 6, 2013
Rated 5 out of 5 by Grammie Sheraton Aneheim
This hotel was a most welcome respite from the hustle bustle of the Disneyland area. The Club Level was so welcome both in the morning and evenings. Hotel staff unfailingly helpful, friendly and professional
September 3, 2013
Rated 4 out of 5 by rtg50 Review
Great customer service
Just a few things housekeeping missed when replenishing the room- forgot cups for coffee maker, and forgot to provide us with a new floor mat in the bathroom, other than that they did a great job.
Everyone was courteous and efficient.
November 14, 2012
Rated 5 out of 5 by HotelHopper Good to go for Week+ Stay
Everything was convenient and the staff very pleasant. Where my room was located I had to go outside the building to get to but other than that, a great time. Wish the Starbucks coffee provided in the room was a different selection, it's too strong for me.
March 10, 2013
Rated 2 out of 5 by boodevil Hotel Needs Help
Air conditioning did not work. Front desk says at 65 degrees outside it automatically switched to heat. There was a van in the parking lot that had an alarm that sounded two straight days and nights and no one on staff bothered to try to do anything withit
February 4, 2013
Rated 4 out of 5 by March Handicap room - I am not handicapped
Overall the hotel was good, however we received a handicapped accessible room but are not handicapped, thus making the bathroom less than satisfactory, ( shower & toilet ), and the closet space was non existence due to having to accomodate the bathroom.
March 30, 2013
Rated 5 out of 5 by Boodle perfect
The Hotel has wonderful service, from the front desk, the bell boys, housekeeping and the parking chaps where all so polite and efficient.
Our room was very clean and had plenty of hot water. Good restaurants in walking distance. I would give you an A.
September 1, 2012
Rated 4 out of 5 by Paul2012 Internet service was poor
Room was ok, but only rooms with king beds are handicapped rooms?
Additionally, I needed to get work done, but internet in rooms was not working. I had to go to the lobby to work. And at check-out, had to pay for internet that did not work in the room.
June 11, 2012
Rated 2 out of 5 by KJP1 Dissapointed
As a SPG Gold member, I truly feel that Gold status made no difference in the type of room and benefits that I had expected. The clerk at the front desk was very unaccommodating to any of my request. It seems that some of the other brands try harder.
February 26, 2013
Rated 4 out of 5 by Boo12 Housekeeping Issue
I put out the 'Do Not Disturb' sign on my doorknob but housekeeping ignored it and came in my room and cleaned anyway. I called the manager on site and was not satisfied with his response. (Plus I reserved a King room but was given a Double.)
May 28, 2013
Rated 3 out of 5 by Ritab Why was the pool so cold?
Overall everything was great but the pool was very, very, very cold. If it's too cold for kids, you know it's cold. It's hard to say I will stay there again if the pool is not heated since one of the reasons we chose this hotel was for the pool.
March 26, 2013